User guide

UM600523 Rev B, page 24 of 45
User Manual – PayPoint Plus for Windows
Paper holder and its surrounding area:
It is recommendable to clean the paper holder and its surrounding area once every 6 months. To do so:
Use a Nylon brush (or equivalent) to brush off any paper dust or other residues that may have accumulated.
Thermal head
It is recommendable to clean the printer thermal head once every 6 months. To do so:
Moist cotton swab (or soft cloth) with alcohol (ethanol, methanol, or isopropyl alcohol).
Wipe the thermal head with the cotton swab to remove any stain from the thermal head.
Use a dry soft cloth to wipe the thermal head.
Wait to allow the thermal head to dry off, and then shut the printer head cover.
Note: Do not clean thermal head immediately after printing, as thermal head may be hot.
Be careful of static electricity while cleaning the thermal head. Static electricity can
damage the head.