Spec Sheet

Elo reserves the right to change or update, without notice, any information contained herein; to change, without notice, the design, construction, materials,
processing or specifications of any products; and to discontinue or limit production or distribution of any products. Elo, the Elo logo, IntelliTouch and
TouchPro are either trademarks or registered trademarks of Elo Touch Solutions, Inc. All other trademarks are the property of their respective owners.
© 2021 Elo Touch Solutions, Inc. All rights reserved. 21011AES00048
Specifications
Model 2494L
Color Black
Active Display Area 20.75" x 11.67" / 527.04mm x 296.46mm
Diagonal 23.8"
Aspect Ratio 16:9
Dimensions
Bezel:22.14" x 12.86" x 1.64" / 562.4mm x 326.6mm x 41.7mm
PCAP: 22.41" x 13.43" x 1.5" / 569.2mm x 341.1mm x 38mm
Native Resolution 1920x1080 50, 60Hz
Other Supported Resolutions
640x480 60Hz; 720x400 70Hz; 800x500, 60Hz; 800x600 56, 60Hz; 1024x768 60Hz; 1280x800 60Hz; 1280x1024 60Hz; 1366x768 60Hz, 60Hz RB;
1440x900 60Hz, 60Hz RB; 1680x1050 60Hz, 60Hz RB; 1920x1080 50, 60Hz
Number of Colors 16.7 million
Number of Touches Single-touch, dual-touch and 10-touch
Brightness (typical) LCD panel: 250 nits; IntelliTouch: 225 nits; TouchPro PCAP: 225 nits
Response (typical) 16 msec
Viewing Angle Horizontal: 89°/178°; Vertical: 89°/178°
Contrast Ratio 3000:1
On-Screen Display
Accessible through switches on the unit’s tethered OSD Control box.
Controls: Menu, Up, Down, Select, Power
Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color, Temperature, OSD Timeout, OSD
Language, OSD H-Position, OSD V-Position, Recall Defaults, Video Priority, Information, Touch On Sleep Mode, Touch Through (TouchPro PCAP only)
Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese
Lockouts: OSD, Power
I/O Ports Serial port (Only available for IntelliTouch and IntelliTouch ZB), USB TypeB, RJ45 for OSD remote key, VGA, HDMI, DisplayPort, 12V D/C in
Video
HDMI V1.3 Type A receptacle for HDMI input
Analog VGA on Female DB-15 connector
DisplayPort V1.1a - Supports later versions of DisplayPort video input
Input Video Horizontal Sync frequency range: 30 – 82KHz / Input Video Vertical Sync (frame rate) frequency range: 50-75Hz
Power
External DC - Optional power brick (sold separately)
Monitor input power connector: Coaxial power jack (2.0mm (+0.0 -0.1mm) pin outer diameter, 6.4mm (+/- 0.3mm) barrel inner diameter, 8.8mm
(+/- 0.3mm) barrel depth)
Monitor input power signal specifications: 12VDC +/- 5%
Adapter output power connector: DC barrel plug (2.1mm (+/- 0.1mm) pin inner diameter, 5.5mm (+/- 0.05mm) barrel outer diameter, 9.5mm
(+/- 0.3mm) barrel length)
Power Consumption
ON (Default - 75% Brightness): 15.24 W
ON (Typical - 100% Brightness): 17.46 W
SLEEP FROM PC (Monitor + Adapter): 1.07 W
OFF (Monitor + Adapter): 0.2 W
Temperature Operating: 0 °C to 40 °C (32 °F to 104 °F); Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity Operating: 20% to 80%; Storage: 10% to 95%
Weight
Unpackaged - IntelliTouch: 14,09 lbs / 6,39 Kg; TouchPro PCAP: 13,6 lbs / 6,17 Kg
Packaged - IntelliTouch: 19,29 lbs / 8,75 Kg; TouchPro PCAP: 17,79 lbs / 8,07 Kg
Shipping Dimensions 27.24" x 17.8" x 7.48" / 692mm x 452mm x 190mm
Mounting Options
200mm x 100mm VESA mount on rear of unit; 4 Hole mounting interface on all four sides. (IntelliTouch/IntelliTouch Dual-touch Models); Side mount with
included “L” brackets (IntelliTouch/IntelliTouch Dual-touch Models); Front mount with optional bezel kit (IntelliTouch/IntelliTouch Dual-touch Models);
Flush mount with included brackets (TouchPro PCAP Models)
Warranty 3 years standard
MTBF 50,000 hours demonstrated
Agency Approvals UL, FCC; RCM; cUL, IC; CCC; CE, TUV; VCCI; KCC; CoC; BSMI; CB; RoHS, China RoHS, WEEE
Compliance TouchPro PCAP only - GLI 27 kV air / 8 kV contact ESD compliant; UL 62368 ball-drop compliant; IK08 impact compliant
What’s in the Box
HDMI Cable, VGA Cable, OSD Remote, Touch USB Cable, Quick Install Guide; For Zero-Bezel Models: Flush Mount
Brackets w/Screws; For Bezeled Models: “L” (Side Mount) Brackets w/Screws, EEI Label, Japan Class-B TM info sheet
2494L 23.8-inch Open-Frame Touch
Model Part Number Part Description Technology Interface Surface Treatment Video Interface
2494L
E493782 ET2494L-2UWD-0-MT-ZB-NPB-G TouchPro PCAP USB 2.0 Clear HDMI, VGA & DisplayPort
E329825 ET2494L-8UWB-0-DT-NPB-G IntelliTouch Dual-Touch USB 2.0 Clear HDMI, VGA & DisplayPort
E330019 ET2494L-8CWB-0-ST-NPB-G IntelliTouch Dual serial/USB 2.0 Clear HDMI, VGA & DisplayPort
Ordering Information
Part Number Description
E898247 4 Year Warranty Coverage
E898449 5 Year Warranty Coverage
E898648 3 Year Warranty Coverage + AUR
E894921 4 Year Warranty Coverage + AUR
E895125 5 Year Warranty Coverage + AUR
Extended Warranty Options
Learn more about Elo at EloTouch.com.
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