3 USER MANUAL Elo Touch Solutions ET1302L UM600243 Rev B
Copyright © 2019 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc.
Table of Contents Section 1: Introduction ............................................................................................................................................................................................................................... 4 Section 2: Installation ............................................................................................................................................................................................................................
Section 1: Introduction Product Description Your new touch monitor combines the latest developments in touch technology and display design with reliability for use in high-traffic environments. This touch monitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high-quality display performance. ET1302L supports full HD 1920 x 1080. Its LED backlight significantly reduces power consumption and eliminates the need for mercury (compared to CCFL-backlit panels).
Section 2: Installation Unpacking the Touch Monitor Open the carton and verify that the following items are present: • Touch monitor with stand: E683204 (or without stand: E683595) • Quick Install Guide • HDMI cable • Touch USB Cable (USB Type-A to Type-C) • Power brick • Europe power cord • North America power cord • EEI Label • 3 x tie wraps • 2 x cable cover screws User Manual ET1302L 5
Connector Panel Note: Cable tie-down points can be used to tie down the cables with tie wraps. Simply loop the tie wraps through the cable tie-down points and around the cable to secure cable connections. Touch Monitor Connections Source without USB Type-C Power Delivery function: 1.
2. The touch monitor ships in an OFF state. Press the power button to turn it on. *Suggest using Elo USB Type-C to Type-C (Elo P/N: E710364) cable to prevent any compatibility issues. This USB type C monitor is powered by USB port which complies with LPS and SELV circuit according to IEC 60950-1:2005, or complies with ES1 and PS2 circuit according to IEC 62368-1:2014.
Installing Touch Technology Software Drivers No additional drivers are required for your projected-capacitive touch monitor with Windows 7, Windows 10 and most versions of Mac OS X, Android or Linux as it will use the built-in HID drivers in the Operating System. If the monitor is used with the Windows XP operating system, follow the steps below to install the Windows XP touch driver. To download the latest touch drivers: 1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx 2.
Section 3: Mounting Rear VESA Mount A four-hole 75 x 75 mm mounting interface for M4 screws is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to access the mounting interface. The VESA FDMI-compliant counting is coded VESA MIS-D, 75, C.
Base Mount ET1302L base mounting options are shown below.
Magnetic Stripe Reader (MSR) Installation (Optional) Your monitor comes with four peripheral ports (located at the top, bottom, left and right sides of the monitor). To mount an MSR, remove one of the peripheral port covers and install the MSR as shown below. Please refer to the MSR Quick Install Guide (QIG) for set-up details.
Section 4: Operation Power To turn the touch monitor on or off, press the touch monitor’s power button once. The Power Status LED on the bottom of the touch monitor functions as follows: Touch Monitor Status LED Status OFF OFF SLEEP PULSING (Green) ON ON ( Green) The system consumes low power when in SLEEP or OFF modes. For detailed power-consumption specifications, refer to the technical specifications on the Elo website http://www.elotouch.
Projected Capacitive Touch Technology When connected to Windows 7, Windows 10 and most versions of Mac OS X, Android and Linux the touch monitor can detect 10 simultaneous touches. When connected to Windows XP computers, the touch monitor detects only a single touch. Refer to Section 2, “Installing the Touch Technology Software Drivers,” for instructions on downloading touch drivers for Windows XP. No calibration is required for this technology.
Gesture Support TouchPro PCAP technology enables several gestures that support single and multiple touches. Refer to the Microsoft website at http://msdn.microsoft.com/en-us/library/dd940543 to see the various gestures that are supported in the Windows 7 and Windows 10 operating systems. Video A display’s native resolution is its width and height measured in pixels.
The OSD buttons control an on-screen graphical user interface that overlays your input video, allowing the following adjustments: Parameter Available Adjustment Brightness Increases/decreases monitor brightness. Default: 80 Contrast Increases/decreases monitor contrast. Default: best gray-shade performance Clock Allows fine adjustments of the panel’s pixel dot clock. Applicable for VGA input video only. Phase Allows fine adjustments of the panel’s pixel dot clock phase.
Parameter OSD Timeout Available Adjustment Adjusts how long the touch monitor will wait without OSD button activity before closing the OSD. The adjustable range is between 5 and 60 seconds. Default: 15 seconds OSD Language Selects the OSD’s display language. The available languages are: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, and Japanese.
All touch monitor adjustments made through the OSD are automatically memorized as soon as they are modified. This feature prevents having to re-enter the settings every time the touch monitor is unplugged or powered off. Also, in case of a power failure, the touch monitor settings will not default to the factory specifications. OSD and Power Lockouts Press and hold the “Menu” and “ ” buttons simultaneously for two seconds to enable/disable the OSD Locking feature.
Section 5: Technical Support If you are experiencing trouble with your touch monitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem The touch monitor does not respond when turning on the system. Suggested Troubleshooting Check that the DC power adaptor is properly connected.
What function does USB Type-A to Type-C support? The cable in box supports USB 2.0 and doesn’t support video/audio/power. Please go check in Elo website to purchase USB Type-C to Type-C cable (Elo P/N: E710364) Why does the monitor not power on when connected it to a laptop via USB type-C to typeC cable Please make sure you use power adapter for a laptop since some laptops cannot support PD (Power Delivery: 15V/20V) function without power adapter.
Section 6: Safety & Maintenance Safety • • • • • To avoid risk of electric shock, follow all safety notices, and do not disassemble the touch monitor. The touch monitors are not user-serviceable. The touch monitor ships with a three-wire, grounded power cord. The power cord plug fits into grounded outlets only. Do not fit or modify the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that came with your Elo touch monitor.
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a power source different than those specified herein will likely result in improper operation or damage to the equipment, or pose a fire hazard. There are no user-serviceable parts inside this equipment. There are hazardous voltages generated by this equipment that constitute a safety hazard.
CAN ICES-3(B)/NMB-3(B) This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
vi. Plug the digital device into a grounded outlet only. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.
Agency Certifications The following certifications and marks have been issued or declared for this monitor: • • • • • • • • • • Australia RCM Canada cUL, IC China CCC Europe CE, Japan VCCI Korea KCC Mexico NoM Taiwan BSMI United States UL, FCC International CB User Manual ET1302L 21
China RoHS In accordance with Chinese law (Administration on the Control of Pollution Caused by Electronic Information Products), the section below lists the names and amounts of the toxic and/or hazardous materials that this product may contain.
Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions, listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Monitor Specifications Electrical Ratings Input 12 VDC, 3 A Operating Conditions Temperature 0-40°C Humidity 20-80% (non-condensing) Altitude 0-3,048 m Storage Conditions Temperature -20-60°C Humidity 10-95% with 38.
Section 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touch monitors and their components is three years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
Notes f User Manual ET1302L 26
www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touch Monitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 elosales.na@elotouch.com 670 N. McCarthy Blvd., Suite 100, Milpitas, CA 95035, USA. Europe Tel +32 (0)16 70 45 00 Fax +32 (0)16 70 45 49 elosales@elotouch.
