USER MANUAL Elo Touch Solutions Elo® Tablet SW602113 Rev A
Table of Contents Read this first ................................................................................................ 3 Chapter 1: Product Overview ....................................................................... 7 Product Description ............................................................................7 Precautions ........................................................................................7 Tablet Layout ...............................................................
Read this first Before using the tablet, read the important safety and handling information (this section), Safety & Maintenance (Chapter 6), Regulatory Notice (Chapter 7), and the Warranty Information (Chapter 8) chapters in this user manual. This section provides guidance on the safe handling and use of your tablet. Please read to understand all of the details.
battery due to impact or shock, exposure to flame, and/or other deformations. If the battery is damaged, electrolyte may leak from the cells and/or fire may result which may cause personal injury. Handle a damaged or leaking battery pack with extreme care. Contact Elo technical support for replacement and/or disposal information. Do not disassemble the battery. Use approved charging methods only: Use only the AC/DC power adapter kit supplied by Elo Touch Solutions for the tablet.
Always prioritize your safety and the safety of others. Follow the law. Local laws and regulations might govern how you can use mobile electronic devices, such as your tablet, while you drive a motor vehicle or ride a bicycle. Dispose according to local laws and regulations: When your tablet reaches the end of its useful life, do not crush, incinerate, immerse in water, or dispose of your tablet in any manner contrary to local laws and regulations.
hot. Polyvinyl Chloride (PVC) cable and cord notice: WARNING: Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.
Chapter 1: Product Overview This chapter provides an overview of the tablet, including the locations of the connectors and controls, tablet features, accessories, specifications, and operating environment. Product Description Your new tablet combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination creates a natural flow of information between a user and the tablet.
Tablet Layout Figure 1. Tablet front and side view Figure 2.
1 Power button 2 Smart Card Reader (SCR) 3 USB port 4 5 6 7 8 9 10 11 12 13 Audio port (green) Power port (yellow) Magnetic Stripe Reader (MSR) Front-facing camera USB port cover Power / Audio port cover Microphone (built-in) Payment LED Tablet-Dock connector Wireless indicator LED 14 Battery indicator LED 15 Dock pin ports (bottom) Near Field Communication (NFC) 16 reader 17 Ambient light sensor 18 Tablet stylus string holes 19 Tablet stylus holder port cover 20 Rear-facing camera 21 Hand strap 22 Dock p
6. Magnetic Stripe Reader The tablet has a built in magnetic stripe reader and can read various credit cards and other cards (e.g. loyalty cards, drivers licenses). Refer to “Payment Features” section in Chapter 2 for more information. 7. Front-facing camera Your tablet has a 2-megapixel front-facing camera, which you can use to take pictures, create videos, or make video calls. 8. USB port cover Open the USB port cover to access the full-size USB port. 9.
15. Dock pin ports (bottom) When mounting the tablet onto the docking station, align the docking station docking pins with the tablet docking pins to ensure proper mounting. For more information on how to mount the tablet onto the docking station, refer to Chapter 3. 16. Near Field Communication (NFC) Your tablet has Near Field Communication function, refer to “Payment Features” section in Chapter 2 for more information. 17.
24. Speaker (built-in) The integrated speaker provides audio output for video and music playback. 25. Battery The tablet battery is a Lithium-ion battery with a rating of 41.81 Wh. For more information regarding agency approval of the tablet battery, refer to Chapter 7. Tablet Docking Station (optional accessory) Layout Figure 3.
Figure 4. Tablet docking station rear view 1 Power button 10 Dock battery compartment 2 Wireless indicator LED 11 Dock cable cover 3 Ethernet indicator LED 12 Dock cable cover lock* 4 Dock alignment pins (bottom) 13 Dock cable cover release buttons 5 Battery Screw 14 VGA port 6 Dock alignment pins (top) 15 Ethernet port 7 Dock lock* 16 USB ports 8 Dock release button 17 Dock power port 9 Dock-Tablet connector 18 Dock screw holes *The docking station will come with a set of keys for easy locking/unlocking.
3. Ethernet indicator LED Flashes green when the mounted tablet is connected to a network via an Ethernet cable. 4. Dock alignment pins (bottom) These pins support tablet mounting onto the docking station. Align and slide these pins into the docking pin ports located on the tablet to mount the tablet to the docking station. For more information on how to mount the tablet onto the docking station, refer to Chapter 3. 5.
docking station. 12. Dock cable cover lock When the dock cable cover is properly installed to the docking station, turn this accordingly to lock/unlock the cable cover onto the docking station. Note: You cannot install the cable cover onto the docking station when it’s in the ‘locked’ position. For more information on how to install/uninstall the cable cover to the docking station, refer to Chapter 3. 13.
the Elo Tablet docking station. • Replacement Power Supply (E452058): Replacement AC/DC power adapter kit for powering and charging the tablet. • Stylus (E761200): Elo Tablet stylus with holder. • Docking Station (E518363): Elo Tablet docking station with battery charging location, Ethernet port, 3 USB ports, and VGA connector. • VESA Bracket (E624438): A VESA mounting bracket which will allow you to mount your tablet onto arms, stands, and other apparatus compatible with VESA 75mm x 75mm mounts.
• 2 GB DDR3 – 1066 MHz (not expandable beyond 2GB) Storage • 32 GB SSD Bios • Phoenix Video • Intel 3600 Chipset • Intel NM10 Display • Screen Size : 257 mm (10.1 inches) • Active Display Area: 222.8 mm x 125.
• Near Field Communication Other features • Built-in speaker • Built-in microphone Languages • English (default) • French • German • Italy • Spain Specifications Maximum Dimensions (W x H x D) • Tablet : 11.52 ‘’ x 0.79’’ x 8.17’’ • Docking station : 11.1’’ x 5.75’’ 7.8’’ Tablet Weight: • 2 kg (2.2 lb) Battery • 41.
Chapter 2: Getting Started Unpacking the Tablet To unpack the tablet: 1. Open the box. 2. Check that the following items are present and in good condition: • Tablet • Quick Install Guide • AC/DC Power adapter kit o AC/DC power adapter w/ DC power cable o Charger plug adapter for North America, Europe/Korea, and U.K. • Battery 3. Remove the protection bag/cover, desiccant packs, and other packaging materials appropriately. Please take extra caution to ensure they are not accessible by small children. 4.
Power adapter head until you hear a click. Figure 6. The charger plug adapter (A) is detachable from the AC/DC Power adapter head by pushing the release button (B) and sliding out the charger plug adapter. Plug the AC/DC adapter head (left) into a standard AC power outlet and plug the DC power cable (C) to the yellow tablet power port (5, Figure 1) or yellow docking station power port (17, Figure 4) to charge. Charging your tablet: • Plug the DC power cable to the tablet power port.
Installing the Hand Strap onto your Tablet The hand strap is designed for easy user installation/uninstallation to/from the tablet. As shown in Figure 7, the hand strap can be installed onto the tablet in two different orientations for right hand use or for left hand use. If you plan to hold the tablet with your left hand, use the hand strap screw ports on the top left and bottom right (as you face the back of the tablet) on the back of the tablet.
Using the Multi-touch Screen This section provides instructions on how to use the multi-touch screen. Some of the touch features listed below may not always work, as it depends on whether the gesture or action is supported by the application software you have loaded on your tablet. Touch Tap gently on the screen with your fingertip to select an item, open a menu, or type text using the onscreen keyboard. When operating in Windows, a touch acts like a left mouse click.
Using the Onscreen Keyboard Typing text, numbers, symbols, and other characters When you need to type text, touch the text field to bring up the onscreen keyboard and then touch keys on the keyboard to type. Using the Elo Tablet Stylus To use the Elo tablet stylus, hold the stylus and gently touch the screen with the tip to accomplish actions such as touch, touch and hold, drag, and slide.
Figure 9. To install the stylus holder onto the tablet: Step 1 - Loosen and remove the screw (A) and remove the stylus holder port cover (B). Step 2 - Insert stylus holder (C) to the port and fasten it by tightening the screw (A) back to the tablet. Step 3 - Store the stylus (D) in the stylus holder when not in use. Screen Lock Mode To prevent unauthorized use and access to your data, lock your tablet when you are not using it.
Magnetic Swipe Reader (MSR) A magnetic stripe card is a type of card capable of storing data on a band of magnetic material on the card. The magnetic stripe, sometimes called swipe card or magstripe, is read by swiping past a magnetic reading head. The tablet is capable of reading three tracks - these are known as tracks 1, 2, and 3. Track 3 is typically unused by the major worldwide card processing networks, and often isn't even physically present on the card by virtue of a narrower magnetic stripe.
Chapter 3: Docking Station General Mounting Information The optional Elo Tablet docking station is available for purchase (P/N E518363). The docking station provides additional connectors and interfaces to support peripherals such as keyboards, cash drawers, printers, etc. The Elo Tablet and docking station is also designed to allow the tablet and/or a spare battery to charge via the dock. Unpacking the Docking Station To unpack the docking station: 1. Open the box. 2.
Figure 10. Mounting the tablet onto the docking station. (A) Align top dock alignment pins with top dock pin ports.
Connecting Docked Tablet to External Peripherals When the tablet is properly placed into the docking station, the tablet connects and can utilize the connections and interfaces available on the docking station. To access these connections and interfaces: 1. Remove the dock cable cover by pressing the dock cable cover release buttons while the dock cable cover lock is in the ‘unlocked’ position, and slide the dock cable cover away from the docking station. 2.
Chapter 4: Operation Power To turn the tablet on and off, press the tablet power button once. When the tablet is installed onto the docking station, then the tablet can also be turned on and off using the power button on the docking station. To gracefully shut down the tablet, follow the operating systems normal power off procedure. To abruptly power off the tablet, press and hold either of the power button until the tablet shuts off.
Charging Battery Use only the AC/DC power adapter kit supplied by Elo Touch Solutions to charge the tablet and its battery. The tablet battery has a ‘charging threshold’, and will only charge once it falls below this threshold level. The threshold level of the tablet battery has been set to 90% by default. Once the battery falls below this threshold limit, the battery can be charged back to 100%. The tablet has a battery indicator LED that shows the charging status of the tablet battery.
Chapter 5: Technical Support If you are experiencing trouble with your tablet, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting The Tablet does not respond when turning on the system. Check that the AC/DC power adapter kit is properly connected or that the battery is charged. Verify the AC power source is functioning.
Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo Tablet. The Elo Tablet is not user-serviceable. Do not block or insert anything into any of the ventilation slots. The Elo Tablet and docking station is equipped with an AC/DC power adapter kit. Do not use a damaged AC/DC power adapter kit. Use only the AC/DC power adapter kit supplied by Elo Touch Solutions for the tablet and tablet docking station.
Tablet Care and Handling The following tips will help maintain optimal performance of your Elo Tablet: • Disconnect the power cable before cleaning. • To clean the display, use a soft cotton or microfiber cloth lightly dampened with a mild detergent. • It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again.
Battery Disposal The tablet battery is a rechargeable Lithium-ion battery. Discard battery at the end of its useful life according to local laws and regulation.
Chapter 7: Regulatory Information I. Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada. Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment.
television technician. III. Agency Certifications The following certifications and marks have been issued or declared for the tablet and the docking station: - Europe Union CE - United States FCC - Canada IC - United States and Canada UL The following certifications and marks have been issued or declared for tablet battery: - United States and Canada UL - European Union CE mark - UN Manual of tests and criteria, Part III, subsection 38.
Chapter 8: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.
Check out Our Website www.elotouch.com Get the latest... • Product Information • Specifications • Upcoming events • Press releases • Software drivers Getting in Touch with us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Elo Touch Solutions 1033 McCarthy Blvd Milpitas, CA 95035 Tel 800-ELO-TOUCH Tel 1-408-597-8000 Fax 1-408-597-8050 customerservice@elotouch.
