Elo Entuitive Touchmonitor User Guide For 15", 17", 19" and 21" CRT Open Frame Series Touchmonitors ET1X8XC-4XWA-1 Series Models ET2187C-4XWA-1 Series Models Revision D P/N 008551 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com www.elogaming.
Table of Contents Chapter 1 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor. . . . . . . . . Connecting Your Touchmonitor . . . . . . . . Connect the Video Cable. . . . . . . . . . Connect the Touchscreen Communication Cable . . . . . . . . . . . . . . . . . . . Connect the Power Cable . . . . . . . . . Installing the Driver Software . . . . . . . . .
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
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CHAPTER 1 INTRODUCTION CHAPTER 1 Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
• Patented iTouch technology from Elo TouchSystems.
CHAPTER 2 INSTALLATION AND SETUP CHAPTER2 This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 5 items are present and in good condition: NOTE: Power cord is not included.
Connecting Your Touchmonitor IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.
Connect the Touchscreen Communication Cable Connections on underside Female 9-pin serial or USB type touchscreen connector Serial or USB port Serial or USB cable • Connect the touchscreen cable. Connect one end to the appropriate port on the back of your computer. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and computer.
Connect the Power Cable Connections on underside Power cable Power cable • Your monitor does not include a power cable. You may either purchase a country specific power cable from Elo (www.elogaming.com), or construct your own custom power cable (see Appendix B for details). Connect the power cable to the AC connector on your touchmonitor.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elogaming.com. Your Elo touchmonitor is plug-and-play compliant.
Installing the Touch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 2 Follow the directions on the screen to complete the driver setup for your version of Windows.
You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information. To run the INSTALL program: 1 Type INSTALL at the DOS prompt in the directory containing the driver install files. 2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the displayed list. 3 INSTALL also asks you for the paths to use during installation, or you may use its defaults.
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CHAPTER 3 OPERATION CHAPTER3 About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
3 Push the OSD knob to adjust the highlighted item. The display unit automatically saves the new settings in about 45 seconds after your last adjustments. The menu will automatically disappear or you can push the OSD knob to make the menu disappear. EXIT R Figure 3.
OSD Adjustments Symbol Function Process Adjusts the horizontal size of the entire screen image. H. Size Adjusts the horizontal position of the entire screen image. H. Position Adjusts the vertical size of the entire screen image. V. Size Adjusts the vertical position of the entire screen image. V. Position Simultaneously changes vertical and horizontal image size. Zoom See Figure 3.3, page 3-16.
Corrects vertical top and bottom linearity. C. Correct V. Moire Clears vertical moire if a series of concentric circles or arcs appear on your screen. Note: Moire is an interface pattern that makes the screen seem to have faint lines. A picture that is rastered or consists of small repeating figures is sensitive to moire interference. Strong colors are also liable to intensify moire. The moire pattern on the screen does not affect the printout of the image.
Degauss If you have moved the display unit, you should perform demagnetization. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can perform demagnetization. During the process the picture is distorted for a few seconds. After demagnetization, the color impurities have disappeared if caused by stray magnetic fields.
ESC Figure 3.
CHAPTER 4 TROUBLESHOOTING CHAPTER4 Problem Suggestion (s) No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet. Touchmonitor does not enter power management mode. Screen flickers Color defects Picture appears to be ghosting.
Problem Suggestion (s) Picture is not centered. Read about adjusting your touchmonitor picture and make the appropriate adjustments. Readjust your brightness and contrast settings. Picture appears “washed out”. Picture not present or severely distorted. Verify that your video display adapter settings are formatted for the correct resolution and vertical refresh rates. Duplicated images A problem with your graphics adapter or touchmonitor. Contact your service representative.
APPENDIX A TOUCH TECHNOLOGY CHAPTER4 Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people.
iTouch Touchscreens Elo built on its IntelliTouch surface wave technology to create its iTouch "touch-on-tube" solution. Elo eliminated the clear glass layer between the viewer and the display. iTouch touchmonitors have been adopted by some of the largest manufacturers in the world in their next generation games. Elo CRT gaming monitors offer consistent features across all sizes: • Touch directly on tube—no touchscreen overlay and no parallax.
APPENDIX B TOUCHMONITOR SAFETY CHAPTER 4 DANGER As this equipment is received it presents an electrical shock hazard that could result in serious injury or death. Only qualified persons should work around this equipment when it is energized. This equipment is intended to be used by a manufacturer only for building-in to other equipment which will provide a proper electrical and fire safety enclosure.
Should you wish to construct your own custom power cable, Elo highly recommends using AMP "Mate-N-Lock" part number 350766-1 and male type contacts, AMP part number 350547-1. After connecting the power cable to the monitor, but before applying power, ensure that the power cable’s black or brown wire connects to the monitor’s brown wire; the power cable’s green wire connects to the monitor’s green wire; and the power cable’s white or blue wire connects to the monitor’s blue wire.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER4 NOTE: All specifications are subject to change. Touchmonitor Specifications Picture Tube Maximum Resolution Deflection Frequency Maximum Video Input Bandwidth Display Area* 21" Monitor 19"Monitor 17" Monitor 15" Monitor 21” (20” diagonal viewable image), 0.25-mm dot pitch.
21" Monitor 19"Monitor 17" Monitor 15" Monitor R.G.B. Analog, 15 pin D-sub 100-240 VAC, 50-60 Hz Analog input; unlimited colors 85 watts R.G.B. Analog, 15 pin D-sub 100-240 VAC, 50-60 Hz Analog input; unlimited colors 75 watts R.G.B. Analog, 15 pin D-sub 100-240 VAC, 50-60 Hz Analog input; unlimited colors 65 watts R.G.B. Analog, 15 pin D-sub 100-240 VAC, 50-60 Hz Analog input; unlimited colors 60 watts Compliant with EPA/Energy Star, VESA DPMS signaling method.
Table C.1 iTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams). Surface Durability Expected Life Performance Surface durability is that of glass, Mohs’ hardness rating of 7. No known wear-out mechanism, as there are no layers, coatings, or moving parts.
Signal Pinout for CRT Open Frame Monitors 5 4 3 10 15 9 14 2 8 13 1 7 12 6 11 PIN Number Signal 1 2 Red video Green video 3 4 Blue video Ground 5 6 7 *VGA card detection (GND) Red return Green return 8 9 Blue return NC 10 11 12 Sync return Ground SDA (Serial Data) 13 14 Horizontal Sync Vertical Sync 15 SCL (Serial Clock) *Pin 5, self-test pin shall be grounded when signal connector is plugged in.
Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA) .
21" Monitor NOTE: Mode LED Power consumption (W) Normal Standby Green Green/ blinking 85 15 Suspend Off Green/ blinking Green/ blinking 15 5 Unplugged Not illuminated 0 The only way to isolate the display unit completely from the mains supply is to unplug the mains cable. Preset Timing Table Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following are modes preset as factory defaults: No. Resolution Horizontal Frequency Refresh Rate 1 2 640x400 640x480 31.5 kHz 31.
REGULATORY INFORMATION CHAPTER4 Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. B) There are no operator serviceable parts inside this equipment.
1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
WARRANTY CHAPTER4 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of negotiated warranty periods; the warranty for the touchmonitor and components of the product is 2 years. Seller makes no warranty regarding the model life of components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX A About the Product, 1 About Touchmonitor Adjustments, 11 B Bottom Corner, 13 Brightness, 15 C C. Correct, 14 Chemical Resistance, 25 Color Control, 14 Connect the Power Cable, 6 Connect the Touchscreen Communication Cable, 5 Connect the Video Cable, 4 Connecting Your Touchmonitor, 4 Connector Information, 21 Contrast, 15 CRT Life, 24 Installing the Driver Software, 7 Installing the Serial Touch Driver for MS-DOS and Windows 3.
Safety Regulations, 24 Save, 14 Sealing, 25 Signal Pinout for CRT Open Frame Monitors, 26 Solutions to Common Problems, 17 Status, 14 Surface Durability, 25 Troubleshooting, 17 U Unpacking Your Touchmonitor, 3 Using the On Screen Display (OSD), 11 V T Technical Specifications, 23 Top Corner, 13 Touch Activation Force, 25 Touchmonitor Controls, 11 Touchmonitor Safety, 21 Touchmonitor Specifications, 23 Touchpoint Density, 25 Touchscreens An Overview, 19 Trapezoid, 13 V. Moire, 14 V. Position, 13 V.
