Elo Entuitive Touchmonitor User Guide For 17" LCD Modular Kiosk Touchmonitors 1746L/1749L Series Revision A
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Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
CHAPTER 1 INTRODUCTION CHAPTER 1 Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
• Auto adjustment capability • High quality full screen re-scaling • Multilingual OSD menus in five languages: English, French, German, Spanish and Japanese. • Serial and USB touch interface (USB requires Windows 98, 2000, Me or XP.
CHAPTER 2 INSTALLATION AND SETUP CHAPTER2 This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.
Product Overview Main Unit 1746L Front-Mount 1749L Front-Mount Rear View 1746L 1749L Bottom View (1749L shown) See Detail A 2-4 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Detail A
Attaching the L-Brackets Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm standard holes located on the back of the kiosk monitor or the integrated M4 threaded holes. See page 15 for VESA mounting information. NOTE: You will need a screwdriver to attach the L-brackets. Your kiosk touchmonitor comes with two L-brackets (and four screws) that attach to the integrated M4 threaded holes for additional mounting options.
Panel Cut Outs 1746L/1749L Option 1 1746L/1749L Option 2 2-6 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
Touch Interface Connection Your touchmonitor comes with the following touchscreen connector cables: Serial (RS-232) cable and USB cable. (For Windows 98, 2000, Me and XP systems only.
STEP 1-Connecting the Video Cable VIDEO PORT ET1749L shown (ET1746L does not have DVI-I connector) VIDEO CABLE FEMALE 15-PIN SERIAL VIDEO CONNECTOR • Connect the 15-pin video cable (the ferrite bead end) or 29-pin DVI-I cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor. • Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
STEP 2-Connecting the Serial or USB Touchscreen Cable ET1749L shown (ET1746L does not have DVI-I connector) SERIAL OR USB TOUCHSCREEN CABLE FEMALE 9-PIN SERIAL USB CONNECTOR TOUCHSCREEN CONNECTOR • Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
STEP 3-Connecting the OSD Remote Cable AUTO/SEL DOWN UP MENU ET1749L shown (ET1746L does not have DVI-I connector) OSD REMOTE • Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port of the monitor.
STEP 4-Connecting the Power Cable AUTO/SEL DOWN UP MENU ET1749L shown (ET1746L does not have DVI-D connector) POWER CABLE POWER Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the Brick power supply. • Connect the Brick power cable into the power port on the touchmonitor. • Route the cable through the cable management channel.
Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution(1280x1024 is highly recommended), and make sure the timing of the PC video graphic card is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.
VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations. The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com Innovative Office Products 800-524-2744 610-253-9554 www.innov-office-prod.com GCX 800-228-2555 707-773-1100 www.gcx.com MRI 800-688-2414 www.mediarecovery.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com. Your Elo touchmonitor is plug-and-play compliant.
Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 3 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 2000, Me and 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows 98, Windows Me or Windows 2000 starts the Add New Hardware Wizard: 2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose Next. 3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM. 4 Choose Next.
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CHAPTER 3 OPERATION CHAPTER3 About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80kHz/75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution. Operating in other resolutions will degrade video performance.
Remote OSD Buttons AUTO/SEL DOWN UP AUTO/SEL DOWN 4 3 MENU UP 2 MENU 1 5 Control Function MENU Menu Display/Exits the OSD menus. 2 Up Brightness/ Plus/Clockwise 1. Adjust brightness of the OSD. 2. Increase value of the adjustment item. 3. Select item clockwise. 3 Down Minus Counter-clockwise 1. Decrease value of the adjustment item. 2. Select item counter-clockwise. Enter Select item Select- To select the adjustment items from the OSD menus.
OSD Menu Function CONTRAST RGB ? YU V Function Symbol Process Contrast Controls the picture contrast Brightness Controls the picture brightness. Left/Right Controls the horizontal position. Up/Down Controls the vertical position. Recall defaults Recall factory settings of the image parameters.
EXIT Escape main-OSD Additional Color Settings Adjusts color intensity. SATURATION YUV HUE Adjusts color tint. FLESH TONE Adjusts the color so faces appear natural. EXIT Escape sub-OSD Phase Controls the vertical and horizontal fine tuning. Clock Controls the horizontal image size. OSD Left/Right Adjusts the horizontal position of the OSD menu. OSD Up/Down Adjusts the vertical position of the OSD menu.
CHAPTER 4 TROUBLESHOOTING CHAPTER4 If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem Suggestion(s) No image appears on screen. Check that all the I/O and power connectors are properly connected as described in Chapter 2. Make sure the pins of the connectors are not crooked or broken.
4-24 Image has vertical flickering line bars. Use “Phase” to make an adjustment. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display. Image is unstable and flickering Use “CLOCK” to make an adjustment. Image is scrolling Make sure the VGA signal cable (or adapter) is well connected. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.
APPENDIX A NATIVE RESOLUTION CHAPTER4 The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
APPENDIX B TOUCHMONITOR SAFETY CHAPTER4 This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER4 Compatible Video Modes You r Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution VGA VGA VGA MAC VESA VESA VESA VESA VESA VESA MAC VESA VESA VESA SXGA SXGA SXGA SXGA 720 x350 720 x 400 640 x 480 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 800 x 600 832 x 624 1024 x 768 1024 x 768 1024 x 768 1280 x 1024 1280 x 1024 1152 x 864 1280 x 960 SUN 1024x768 H. Frequency (kHz) V.
Touchmonitor Specifications Table C.
Table C.2 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Sealing Typically less than 3 ounces (85 grams). Surface durability is that of glass, Mohs’ hardness rating of 7.
Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-32 The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 (15 kV air/8 kV contact discharges).
17" LCD Touchmonitor (ET1746L/ET1749L)Dimensions NOTES FOR ALL MOUNTING OPTIONS: Material: Wood: Ø4.5 holes thru for M4 screws with nuts or screws for wood Ø4mm. Sheet metal: Concealed head threaded studs M4 with nuts.
REGULATORY INFORMATION CHAPTER4 I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
BAUART GEPRÜFT C E141667 US TÜV RheinLand Product Safety TYPE APPROVED Tested To Comply With FCC Standards FOR HOME OR OFFICE USE N10051 "This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO 9241-7.
WARRANTY CHAPTER4 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX Numerics 17" LCD Touchmonitor(ET1746L/1749L) Dimension, 33 F Flesh Tone, 22 G A Gloss, IntelliTouch, 31 About the Product, 1 About Touchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-bracket, 5 H Hue, 22 I Image Information, 23 Image problem, 23 Image, scrolling, 24 Image, unstable, 24 Image, vertical flickering, 24 Installation and Setup, 3 Installing the Driver Software, 14 Installing the Serial Touch Driver, 15 Installing the Serial Touch Driver for MS-
O T P U Operation, 19 Optical, IntelliTouch, 31 Optimizing the LCD Display, 12 OSD left/Right, 22 OSD Menu Function, 22 OSD Timeout, 22 OSD Power, Respond, 23 Out of Range display, 23 Technical Specifications, 33 Touch Activation Force, IntelliTouch, 31 Touch Interference Connection, 11 Touch not working, 28 Touchmonitor safety, 27 Touchmonitor Specification, 30 Touchpoint Density, Intellitouch, 31 Troubleshooting, 23 Panel Cut Outs, 6 Phase, 22 Pixel Format, 30 Positional Accuracy IntelliTouch, 31 Po
Check out Elo's Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: (800) ELO-TOUCH (800-356-8682) Tel 650-361-4700 Fax 650-361-4747 eloinfo@elotouch.com Germany Elo TouchSystems GmbH & Co.
