Elo Entuitive Touchmonitor User Guide For 15” and 17” CRT Touchmonitors Version 1.0 Revision C DOC# SW500068 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.
Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
ii-Elo Entuitive Touchmonitor CRT User Guide
Contents Chapter 1. Introduction ........................................................................1 About This Manual ...................................................................................1 CRT Touchmonitor Features ....................................................................1 Contacting Elo ..........................................................................................2 Chapter 2. Installation...........................................................................
Contents Solutions to Common Problems ...............................................................23 Monitor Warning Messages .................................................................24 Appendix A. Touch Technology ...........................................................25 Touchscreens: An Overview.....................................................................25 IntelliTouch Touchscreens........................................................................25 AccuTouch Touchscreens....
About This Manual Chapter 1 Introduction Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
Chapter 1 : Introduction Easy on-screen adjustment of Horizontal Size/Position, Vertical Size/Position, Pincushion, Trapezoid, Tilt, Color Adjustment, Language, Power Saver, Display Mode, and Factory Reset controls. Patented touch technology from Elo TouchSystems. Your monitor will have one of these two options: RS-232 touch interface. Universal Serial Bus (USB) touch interface. Contacting Elo Elo TouchSystems, Inc.
Unpacking Chapter 2 Installation Unpacking Check that the following seven items are present and in good condition: Elo Entuitive Touchmonitor Base RS-232 serial touchscreen cable or USB cable AC power cord User manual Quickstart guide TouchTools CD-ROM Elo Entuitive Touchmonitor CRT User Guide - 3
Chapter 2 : Installation 4 - Elo Entuitive Touchmonitor CRT User Guide
Connecting Your 17” Monitor Removing the Base With a screwdriver, press down the lock then remove the base by lifting it up in the direction of the arrow in the above illustration. Connecting Your 17” Monitor AC power Serial (RS-232) Tethered VGA cable USB (on USB models) IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. 1. Connect the VGA cable to the video connector on your PC.
Chapter 2 : Installation 2. Connect the power cord to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet. 3. Connect the touchscreen cable. Determine if you have RS-232 or USB. Connect one end to the appropriate port on the back of your PC.
Connecting Your 15” Monitor Connecting Your 15” Monitor AC power Serial (RS-232 models) (Male port if no connector) Tethered VGA cable Connector for optional USB external hub USB models IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. 1. Connect the VGA cable to the video connector on your PC. Secure the cable to your PC by turning the screws on the connector. 2.
Chapter 2 : Installation 5. Power on your PC then power on your monitor. After a brief pause the picture should appear. 6. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3). 7. Insert the Elo TouchTools CD-ROM in your computer’s CDROM drive to install the appropriate driver software. Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption.
Preset Video Modes Preset Video Modes Elo Entuitive Touchmonitor CRT User Guide - 9
Chapter 2 : Installation 10 - Elo Entuitive Touchmonitor CRT User Guide
About Touchmonitor Adjustments Chapter 3 Operation About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
Chapter 3 : Operation 15” Monitor Controls 1 4 2 3 5 6 1 Decrease button Scrolls down or decreases the value of a parameter. 2 Function button Displays Elo touchmonitor on-screen display. 3 Increase button 4 Contrast Adjusts the image brightness in relation to the background. 5 Brightness Adjusts the overall image and background brightness level. 6 Power Turns the touchmonitor ON/OFF. The green light signals ON; no light signals OFF.
17” Monitor Controls 17” Monitor Controls 1 3 2 4 5 6 1 Decrease button Scrolls down or decreases the value of a parameter. 2 Function button Displays Elo touchmonitor on-screen display. 3 Increase button 4 Contrast Adjusts the image brightness in relation to the background. 5 Brightness Adjusts the overall image and background brightness level. 6 Power Turns the touchmonitor ON/OFF. The green light signals ON; no light signals OFF.
Chapter 3 : Operation On-Screen Menus: Overview Main Menu Size and Position Geometry Color *Degauss Language Management Factory Reset Exit Size and Position Geometry Color Language Management Horizontal Size Horizontal Position Vertical Size Vertical Position Pincushion Tilt Trapezoid User Color 1 User Color 2 9300K 6500K English Italian French German Spanish Power Saving Display mode *Degauss on-screen menu option available on 17-inch monitor only.
Touchmonitor Adjustment Controls Touchmonitor Adjustment Controls 1. Press the Function button on the front panel to display the Main Menu. 2. Press the <+> or <–> button to scroll up or down the Main Menu, then press the Function button to enter the secondary menu. M ain M enu - (D ow n) + (U p) S ize and P osition . . . Highlight bar G eom etry . . . C olor D egauss* . . . La nguage . . . M anagem e nt . . .
Chapter 3 : Operation Size and Position Menu 1. Use the <+> or <–> button to scroll up or down. 2. Press the Function button to select a parameter in the Size and Position menu. Size and Position - (D ow n) + (U p) H orizontal S ize H orizontal P osition V ertical S ize V ertical P osition Quit without saving adjustments and return to Main Menu C ancel Save adjustment and return to Main Menu S ave and R eturn Adjusting Size and Position Horizontal Size Decrease - 50 + Increase 1.
Geometry Menu - Functions + Description Horizontal Size Increases or decreases the display size horizontally. Horizontal Position Moves the screen position left or right. Vertical Size Increases or decreases the display size vertically. Vertical Position Moves the display position up or down. Geometry Menu 1. Use the <+> or <–> button to scroll up or down. 2. Press the Function button to select a parameter in the Geometry menu.
Chapter 3 : Operation Adjusting Geometry Pincushion Decrease - 50 + Increase 1. Use the <+> or <–> button to adjust a parameter. 2. Press the Function button to save the adjustment and return to the Geometry menu. 3. If you have made any parameter adjustment, the Save and Return option will be highlighted when you return to the Geometry menu. Press the Function button to confirm the changes. If no adjustment has been made, the Cancel option will be highlighted. Color Menu 1.
Color Menu Functions Description 9300K Preset color mode 1. 6500K Preset color mode 2. User Color 1 Adjusts parameters for the colors Red, Green, and Blue. User Color 2 Adjusts parameters for the colors Red, Green, and Blue. Adjusting Color 1. Use the <+> or <–> button to scroll up or down. 2. Press the Function button to select one of the preset color modes.
Chapter 3 : Operation 6. Once you have completed your adjustments, highlight the Save and Return option to save and return to the Color menu, or select Cancel to quit User Color 1 or User Color 2 without saving adjustments. Degauss Menu The degauss function demagnetizes the CRT to ensure color purity. By selecting this function, your CRT touchmonitor is automatically degaussed each time you turn it on. Press the Function button and choose Degauss from the menu.
Management Menu Management Menu 1. Use the <+> or <–> button to scroll up or down. 2. Press the Function button to enter different functions in the Management menu: M anagem ent -(Down) +(Up) Pow er Saver Display m ode Exit Power Saver This feature activates or deactivates the Display Power Management System (DPMS). Power Saver ON OFF 1. Use the <+> or <–> button to select ON/OFF. 2. Press the Function button to return to the Management menu.
Chapter 3 : Operation Display Mode ON OFF 1. Use the <+> or <–> button to select ON/OFF. 2. Press the Function button to return to the Management menu. Factory Reset Factory Reset is used to reset the on-screen parameters to the factory settings. The default is Cancel. 1. Use the <+> or <–> button to select Reset or Cancel. 2. Press the Function button to Reset or Cancel and return to the Main Menu. Confirm Reset Reset Cancel Exit Use Exit to quit the touchmonitor on-screen controls display.
Solutions to Common Problems Chapter 4 Troubleshooting Solutions to Common Problems Problem No picture. Suggestion (s) Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet. Make certain the video cable is properly connected and that it is not damaged.
Chapter 4 : Troubleshooting Monitor Warning Messages Warning Message 24 - Elo Entuitive Touchmonitor Suggestion CRT User Guide
Touchscreens: An Overview Appendix A Touch Technology Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people.
Appendix A : Touch Technology For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon. IntelliTouch’s pressure sensitivity increases the intuitive nature of a user/ touchscreen interaction by allowing for increased selectivity.
Appendix B Touchmonitor Safety This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation, and Chapter 3, Operation. 1. To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case. 2. Your new touchmonitor is equipped with a three-wire, grounding power cord.
Appendix B : Touchmonitor Safety Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. Protect your touchmonitor from extremely low or high temperatures. Keep your touchmonitor dry. Do not wash it with a wet cloth or pour fluid into it. Check your touchmonitor for condensation. If condensation develops, do not power your touchmonitor until the condensation evaporates.
Cleaning Your Touchmonitor Cleaning Your Touchmonitor Before you clean your touchmonitor (and PC), prevent damage by powering off the entire computer system and disconnecting the touchmonitor from the AC outlet. After you finish cleaning, make sure the touchmonitor is completely dry before you reconnect the cables and power it on. Do not apply liquid or aerosol spray cleaners directly to the screen or case.
Appendix B : Touchmonitor Safety 30 - Elo Entuitive Touchmonitor CRT User Guide
Regulatory Information Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. B) There are no operator serviceable parts inside this equipment.
b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2) If this equipment appears to cause interference with radio or television reception, or any other device: a) Verify as an emission source by turning the equipment off and on.
Appendix C Technical Specifications Note: All specifications are subject to change.
Appendix C : Technical Specifications Touchmonitor Specifications 17” Monitor 15” Monitor Picture Tube 17” (16” diagonal viewable image) flat square tube (FST) with enhanced contrast, darktinted CRT, 0.28-mm dot pitch, invar shadow mask, advanced anti-reflection, and anti-glare. 15” (13.8” diagonal viewable image) flat square tube (FST) with enhanced contrast, darktinted CRT, 0.28-mm dot pitch, invar shadow mask, advanced anti-reflection, and anti-glare.
Touchmonitor Specifications 17” Monitor 15” Monitor USB hub (optional) Not available for 17-inch monitor. Locally powered hub with two of four downstream ports and one upstream port. (+5 V, 1 a max.; 0.
Appendix C : Technical Specifications IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’ hardness rating of 7.
Touchmonitor Specifications Environmental Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Electrostatic Protection (per EN 61 000-4-2, 1995) Meets Level 4 (15 kV air/8 kV contact discharges).
Appendix C : Technical Specifications AccuTouch Touchmonitor Specifications Mechanical Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%.
Touchmonitor Specifications Elo Entuitive Touchmonitor CRT User Guide - 39
Appendix C : Technical Specifications Signal PINOUT for 15” and 17” Monitors 5 4 10 15 3 9 14 2 8 13 1 7 12 6 11 PIN Signal Num ber 1 Red video 2 Green video 3 Blue video 4 Ground 5 *V GA card detection (GND) 6 Red return 7 Green return 8 Blue return 9 +5 V 10 Sync return 11 Ground 12 SDA (Serial Data) 13 Horizontal Sync 14 V ertical Sync 15 SCL (Serial Clock) *Pin 5, self-test pin shall be grounded when signal connector is plugged in.
Touchmonitor Specifications 15” CRT Touchmonitor Dimensions Elo Entuitive Touchmonitor CRT User Guide - 41
Appendix C : Technical Specifications 17” CRT Touchmonitor Dimensions 42 - Elo Entuitive Touchmonitor CRT User Guide
Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. See relevant specification sheet for touchmonitors. Seller makes no warranty regarding the model life of monitors. Seller’s suppliers may at any time and from time to time make changes in the monitors delivered as Products or components.
MENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Index INDEX IntelliTouch Touchscreens 25 Introduction 1 15” CRT Touchmonitor Dimensions 41 15” Monitor Controls 12 17” CRT Touchmonitor Dimensions 42 17” Monitor Controls 13 L Language 20 M Management 21 Monitor Specifications 34 Monitor Warning Messages 24 A About This Manual 1 AccuTouch Touchmonitor Specifications O 38 On-Screen Menus AccuTouch Touchscreens 26 Overview 14 Adjusting Color 19 Operation 11 Adjusting Geometry 18 Adjusting Size and Position 16 P Power C
