Elo Entuitive Touchmonitor User Guide For 15" and 17" CRT iTouch and AccuTouch Series Touchmonitors ETXX25C/26C-4XXWE-3 Series Models ETXX25C/26C-7XXWE-1 Series Models Revision B P/N 008553 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
Table of Contents Chapter 1 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor. . . . . . . . . . . 3 Installing the Base . . . . . . . . . . . . . . . 4 Uninstalling the Base. . . . . . . . . . . . . . 5 Selecting a Suitable Location . . . . . . . . . 5 Connecting Your Touchmonitor . . . . . . . . . . 6 Installing the Driver Software . . . . . . . . . . .
CHAPTER 1 INTRODUCTION CHAPTER 1 Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
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CHAPTER 2 INSTALLATION AND SETUP CHAPTER2 This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.
Installing the Base • Carefully turn the touchmonitor upside-down. • Place the base against the bottom of the monitor so that the base fasteners are aligned with appropriate slots. • Push the base towards the front of the monitor until you hear a “click” and the latch locks into position. • Carefully turn the touchmonitor right-side up.
Uninstalling the Base • Carefully turn the touchmonitor upside-down. • Gently press the clip with one hand while pulling the base towards the rear of the cabinet with the other hand. • Carefully turn the touchmonitor right-side up. Selecting a Suitable Location • Place the monitor at least 12 inches from other electrical or heat-emitting equipment and allow at least 4 inches on each side for ventilation. • Place the monitor in a position where no light shines or is reflected directly on the screen.
Connecting Your Touchmonitor IMPORTANT: Before connecting the cables to your touchmonitor and computer, be sure that the computer and touchmonitor are turned off. 1 Connect the video cable to the video connector on your computer. Secure the cable to your computer by turning the screws on the connector in a clockwise direction.
2 Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet. 3 Connect the touchscreen cable. Determine if you have RS-232 or USB. Connect one end to the appropriate port on the back of your PC.
Power LED Soft Power Switch 4 Power on your monitor using the Soft power switch and check that the power LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting. 5 After a brief pause the picture should appear. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3). 6 Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to install the appropriate touchscreen driver software.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com. Your Elo touchmonitor is plug-and-play compliant.
Installing the Serial Touch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 2 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing the Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
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CHAPTER 3 OPERATION CHAPTER3 About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
Touchmonitor Controls You can adjust the screen display by using the buttons located below the screen. Using the On Screen Display (OSD) 1 Push the MENU button to access the OSD. The resolution and frequency are displayed at the top of the menu for your information. 2 Push the or button to choose the item you want to adjust. The selected item is highlighted. 3 Push the SELECT button to adjust the highlighted item. 4 Push the or button to adjust the selection.
Locking/Unlocking the OSD Functions You are able to lock the OSD functions if you do not want them to be changed. To lock the OSD functions: 1 Press the power button to turn the monitor off. 2 Press the power button on and press the Menu key for 2 or 3 seconds or until you see the green LED on the power button. The factory OSD menu window will appear. 3 Use the or button to select the OL option. 4 Press the Select button to highlight the Locked option on the menu.
OSD Adjustments Symbol 3-16 Function Process H. Size Adjusts the horizontal size of the entire screen image. H. Position Adjusts the horizontal position of the entire screen image. V. Size Adjusts the vertical size of the entire screen image. V. Position Adjusts the vertical position of the entire screen image. Zoom Simultaneously changes vertical and horizontal image size. Geometry Figure 3.
S. Correct Corrects vertical center linearity. C. Correct Corrects vertical top and bottom linearity. V. Moire Clears vertical moire if a series of concentric circles or arcs appear on your screen. H. Moire Clears horizontal moire if a series of concentric circles or arcs appear on your screen. Note: Moire is an interface pattern that makes the screen seem to have faint lines. A picture that is rastered or consists of small repeating figures is sensitive to moire interference.
Status 3-18 Displays horizontal and vertical frequency. Degauss If you have moved the display unit, you should perform demagnetization. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can perform demagnetization. During the process the picture is distorted for a few seconds.
ESC OSD OSD Figure 3.2 ESC 9300 6500 Figure 3.3 ESC Figure 3.
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CHAPTER 4 TROUBLESHOOTING CHAPTER4 Problem Suggestion (s) No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet. Touchmonitor does not enter power management mode.
Problem Suggestion (s) Picture appears “washed out”. Readjust your brightness and contrast settings. Picture not present or severely distorted. Verify that your video display adapter settings are formatted for the correct resolution and vertical refresh rates. Duplicated images A problem with your graphics adapter or touchmonitor. Contact your service representative. "NO SIGNAL" window appears. The monitor is receiving no video signal from the PC.
APPENDIX A TOUCH TECHNOLOGY CHAPTER4 Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people.
iTouch Touchscreens Elo built on its IntelliTouch surface wave technology to create its iTouch "touch-on-tube" solution. Elo eliminated the clear glass layer between the viewer and the display.
APPENDIX B TOUCHMONITOR SAFETY CHAPTER 4 This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation and Setup, and Chapter 3, Operation. 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case. 2 Your new touchmonitor is equipped with a three-wire, grounding power cord.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER4 NOTE: All specifications are subject to change. Touchmonitor Specifications Picture Tube Maximum Resolution Deflection Frequency Maximum Video Input Bandwidth Display Area* Input Signal Input Voltage Display Colors* Typical Power Consumption 17" Monitor 15" Monitor 17” (15.9” diagonal viewable image), 0.27-mm dot pitch.
Power Management Plug and Play Compatibility CRT Life On-Screen Adjustments/ Lock/Unlock OSD Safety Regulations EMC IC ES-003 C-Tick VCCI Monitor Dimensions Net Weight Operating Temperature Humidity C-28 17" Monitor 15" Monitor Compliant with EPA/Energy Star, VESA DPMS signaling method. Compliant with VESA DDC 1/2B standards. Average operational CRT life is 12,000 hours to half brightness. Brightness, Contrast, Exit, Zoom, V.Size, V. Position, H. Size, H.
Table C.1 iTouch Touchscreen Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams). Surface Durability Expected Life Performance Surface durability is that of glass, Mohs’ hardness rating of 7. No known wear-out mechanism, as there are no layers, coatings, or moving parts.
Table C.2 AccuTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%. Touchpoint Density Touch Activation Force More than 100,000 touchpoints/in² (15,500 touchpoints/cm²). Typically less than 4 ounces (113 grams). Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g. Meets pencil hardness 3H.
Signal PINOUT for 15" and 17" Monitors 5 4 3 10 15 9 14 2 8 13 1 7 12 6 11 PIN Number Signal 1 2 Red video Green video 3 4 Blue video Ground 5 6 7 *VGA card detection (GND) Red return Green return 8 9 Blue return NC 10 11 12 Sync return Ground SDA (Serial Data) 13 14 Horizontal Sync Vertical Sync 15 SCL (Serial Clock) *Pin 5, self-test pin shall be grounded when signal connector is plugged in.
Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA).
Preset Timing Table Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following are modes preset as factory defaults: No. Resolution Horizontal Frequency Refresh Rate 1 2 640x400 640x480 31.5 kHz 31.5 kHz 70 Hz 60 Hz 3 4 5 640x350 800x600* 1024x768* 31.5 kHz 53.7 kHz 68.
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REGULATORY INFORMATION CHAPTER4 Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. B) There are no operator serviceable parts inside this equipment.
1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
WARRANTY CHAPTER4 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of negotiated warranty periods, the warranty for the touchmonitor and components of the product is 2 years. Seller makes no warranty regarding the model life of components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX A Bottom Corner, 16 Brightness, 18 Input Voltage, 27 Installing the Base, 4 Installing the Driver Software, 9 Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0, 10 Installing the Touch Driver for MS-DOS and Windows 3.1, 11 iTouch Touchscreen Specifications, 29 iTouch Touchscreens, 24 C L C.
Rotation, 17 S S.
