Elo Entuitive Touchmonitor User Guide 19" LCD Desktop Touchmonitor 1925L Series Revision A P/N 008585 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
Table of Contents Chapter 1 Chapter 4 Introduction 1 Troubleshooting 27 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Solutions to Common Problems . . . . . . . . 27 Chapter 2 Native Resolution Installation and Setup Appendix A 3 Appendix B Unpacking Your Touchmonitor. . . . . . . . . . . 3 Product Overview . . . . . . . . . . . . . . . . . 4 Main Unit . . . . . . . . . . . . . . . . . . . . 4 Rear View . . . . . . . . . . . . . . .
CHAPTER 1 INTRODUCTION CHAPTER 1 Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
• Auto adjustment capability • High quality full screen re-scaling • Multilingual OSD menus in 11 languages: English, French, German, Spanish, Italian, Swedish, Finnish, Danish, Portuguese, Dutch and Japanese • Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.) • Built in speakers with volume control thorough OSD • Patented touch technology of Elo TouchSystems • VESA DDC 1/2B data communication • VESA DPMS power saving • Stand with minimum 95° angle of tilt.
CHAPTER 2 INSTALLATION AND SETUP CHAPTER2 This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.
Product Overview Main Unit LCD Display Stand Rear View Bottom cut-out 2-4 Elo Entuitive Touchmonitor User Guide
Side View Menu User Controls Select Base Bottom View 72.2 100.0 69.2 100.
Touch Interface Connection NOTE: Your interface cables may have been pre-connected to your monitor at the factory. Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial/USB Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection.
Serial Option Audio In, RCA Jack Video In, RCA Jack S-Video DVI-I, including Analog Audio In, PC Sound Card Touch LED Status DC Power Serial Touchscreen Connector AC Power Power LED status USB Option USB In and Touch Screen Connector USB Out Figure 2.2 Touchmonitor Connections (Serial and USB) The following table indicates the LED status options for the Touch LED.
Step 1-Routing the Cables • The cables are routed through the cable management channel in the stand.
Step 2-Connecting the Video Cables video port video cable Connections on underside RCA S-Video Female 15-pin video connector • Tilt the screen up and back to access the connection ports. • Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D cable, the RCA or the S-Video cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor by routing the cable through the hole in the stand.
Step 3-Connecting the Serial or USB Touchscreen Cable Serial touchscreen cable Connections on underside Serial touchscreen connector USB Out USB In and Touchscreen Connector • Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
Step 4-Connecting the Speaker Cable Connections on underside Speaker port Speaker cable NOTE: If you do not wish to connect the speaker cable, go to step 5. • To use the built in speakers, you need to connect the speaker cable. Connect the speaker cable to the speaker port inside the back of your touchmonitor. • Connect the other end of the cable to the speaker connector on your PC.
Tilt Lock Function You are able to lock the monitor in a desired position. • Pivot the monitor to the desired position. • Rotate the knob one full turn clockwise to lock the monitor in position. • Rotate the knob one full turn counter-clockwise to unlock the monitor from its position. 54 Figure 2.
VESA Mount on Your Touchmonitor Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your touchmonitor and is shipped pre-connected to the base. Remove these four screws (retain for reassembly) Figure 2.
Rear Mount Template 100 Cable access cutout 100 30 15 150 Front Mount Template 100 100 Cable Access Cutout 40 30 150 • Remove the two screws holding the front cover to the stand (see Figure 3). • Route the cables through the cutout (if applicable) and mount the monitor to a horizontal surface using the template on page 2-16. • Reassemble the front cover.
Front Mount for Horizontal Surface Front Cover Attachment Screws M5 Screw (4X) M5 Washer (4X) Access Cutout M5 Nut (4X) The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com Innovative Office Products 800-524-2744 610-253-9554 www.innov-office-prod.com GCX 800-228-2555 707-773-1100 www.gcx.com MRI 800-688-2414 www.mediarecovery.
Mounting the Base You can also mount your touchmonitor by using the keyholes in the base of the stand. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for location and dimension of the mounting holes.
Security You can protect your touchmonitor from theft by locking it with a Kensington Lock. See figure 2.5 for details. Kensington Lock Detail Lock receptical in the back cover Kensington Cable Lock Figure 2.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com. Your Elo touchmonitor is plug-and-play compliant.
Installing the Serial Touch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 2 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 20002, Me and 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows 98, Windows Me or Windows 2000 starts the Add New Hardware Wizard: 2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose Next. 3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM. 4 Choose Next.
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CHAPTER 3 OPERATION CHAPTER3 About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution. Operating in other resolutions will degrade video performance.
Side Bezel Buttons Menu Select Control Function Menu Display on exit the OSD menus. 2 Contrast/ Up/Toggle 1. Shortcut to Contrast adjustment 2. Increase value of adjustment items 3. With menu on toggles OSD options 3 Volume/Down Toggle 1. Shortcut to Volume adjustment 2. Decrease value of the adjustment items 3. With menu on toggles OSD options Enter Select item 1. Shortcut to Auto Adjust 2. Select- To select the adjustment items from the OSD menus. 3.
OSD Menu Function CONTRAST 50 Contrast Phase Controls the picture contrast Controls the vertical fine adjustment Brightness Clock Controls the picture brightness Controls the horizontal fine adjustment V-Position OSD H-Position Controls the vertical position Adjusts the horizontal position of the OSD menu H-Position OSD V-Position Controls the horizontal position Adjust the vertical position of the OSD menu Recall Defaults OSD Time Recalls factory settings of the image parameters Determ
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CHAPTER 4 TROUBLESHOOTING CHAPTER4 If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem Suggestion(s) No image appears on screen. Check that all the I/O and power connectors are properly connected as described in Chapter 2. Make sure the pins of the connectors are not crooked or broken.
4-28 Image has vertical flickering line bars. Use “PHASE” to make an adjustment. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display. Image is unstable and flickering Use “CLOCK” to make an adjustment. Image is scrolling Make sure the VGA signal cable (or adapter) is well connected. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.
APPENDIX A NATIVE RESOLUTION CHAPTER4 The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-19 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
APPENDIX B TOUCHMONITOR SAFETY CHAPTER 4 This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER0 Compatible Video Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution H. Frequency (kHz) V. Frequency (Hz) IBM & VESA VGA 640 x 350 31.47 70.09 IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA 640 x 400 720 x 400 640 x 480 31.47 31.47 31.47 70.09 70.09 59.94 IBM & VESA VGA IBM & VESA VGA 640 x 480 640 x 480 37.86 37.50 72.81 75.00 VESA SVGA VESA SVGA 800 x 600 800 x 600 35.16 37.88 56.
Touchmonitor Specifications TABLE 1. 19" LCD Touchmonitor (ET19-XXxx-1) Specifications Display Type Active matrix TFT LCD Display Size 19-inch diagonal Useful Screen Area Horizontal: 376 mm (14.8 in.) Vertical: 301 mm (11.9 in.) Maximum Monitor Dimensions Width (incl. base): 436 mm (17.2 in.) Height (incl. base): 457 mm (18.0 in.) Depth: 241 mm (9.49 in.) Optimal (native) Resolution 1280 x 1024 at 60, 70, 75 Hz Touchscreen 0.
TABLE 1. 19" LCD Touchmonitor (ET19-XXxx-1) Specifications Display Type Active matrix TFT LCD Input Audio Computer Audio on 3.5mm stereo mini Audio for Video on dual RCA jacks Two built-in, rear-facing 2W speakers in display head Display Response Time Tr: 15 msec (typical) Tf: 10 msec (typical) Operating Temp Storage Temp 0°C to 40°C -20°C to +60°C Humidity (non-condensing) Operating Storage 20% to 80% 5% to 90% Weight (approx.) Actual Shipping 21.5 lb. (9.78 kg) 30.0 lb. (13.
Table 0.1 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Sealing Typically less than 3 ounces (85 grams). Surface durability is that of glass, Mohs’ hardness rating of 7.
Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 (15 kV air/8 kV contact discharges).
Table 0.1 AccuTouch Touchmonitor Specifications Mechanical Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%. More than 100,000 touchpoints/in² (15,500 touchpoints/cm²).
19" LCD Touchmonitor (ET192XL-XXWA-1) Dimensions 376 300.
62 291 93 241 253 34 C-40 Elo Entuitive Touchmonitor User Guide
67 56 362 Aft tilt 90˚ from vertical C-41
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REGULATORY INFORMATION CHAPTER0 I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
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WARRANTY CHAPTER0 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
Index Numerics F 19" LCD Touchmonitor (ET19-XXWA-1) Dimensions, 39 Figure 3-Front Mount Template, 14 Front, 15 Front Mount for Horizontal Surface, 15 Front Mount Template, 14 A About the Product, 1 About Touchmonitor Adjustments, 23 AccuTouch Touchmonitor Specifications, 38 Agencies, 35 Auto Adjust, 25 B Back-light Lamp Life, 34 Base Bottom View, 5 Brightness, 25 Brightness (typical), 34 G GCX, 15 Gloss, AccuTouch, 38 Gloss, IntelliTouch, 36 H Haze, AccuTouch, 38 H-Position, 25 Humidity, operating, 3
Mechanical, AccuTouch, 38 Mechanical, IntelliTouch, 36 Menu, 24 Minus Counter-clockwise, 24 Mounting the Base, 16 MRI, 15 N Native Resolution, 29 O Operating Temp, 35 Operation, 23 Optical, AccuTouch, 38 Optical, IntelliTouch, 36 Optimal (native) Resolution, 34 Optimizing the LCD Display, 12 OSD H-Position, 25 OSD Language, 25 OSD Menu Function, 25 OSD Time, 25 OSD V-Position, 25 Out of Range display, 27 P Phase, 25 Plus/Clockwise, 24 Positional Accuracy, AccuTouch, 38 Positional Accuracy, IntelliTouch,
