User Guide Elo Entuitive 2125C Desktop Touchmonitor Revision A P/N 008544 ET2125C Series Models Elo TouchSystems, Inc. 1-800-ELO-TOUCH www.elotouch.
Copyright © 2001 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
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Table of Contents Chapter 1 Appendix C Introduction 1 Technical Specifications Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Touchmonitor Specifications . . . . . 21" CRT Touchmonitor Dimensions Signal PINOUT for 21" Monitor . . Power Consumption. . . . . . . . . . Preset Timing Table . . . . . . . . . . Setting the Refresh Rate . . . . . Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor. . . . . . . . . . .
Copyright © 1996, Borland International. All rights reserved. BORLAND CONFIDENTIAL September 21, 2001 9:10 am (D:\Vera new\8544-21 inch Hyundai CRT UG\21inch Hyundai CRTTOC.
CHAPTER 1 INTRODUCTION CHAPTER 1 Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
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CHAPTER 2 INSTALLATION AND SETUP CHAPTER2 This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.
Getting Started Installing the Base • Carefully turn the touchmonitor upside-down. • Place the base against the bottom of the monitor so that the base fasteners are aligned with appropriate slots. • Push the base towards the front of the monitor until the latch locks into position. • Carefully turn the touchmonitor right-side up. Selecting a Suitable Location • Place the monitor at least 12 inches from other electrical or heat-emitting equipment and allow at least 4 inches on each side for ventilation.
Connecting Your Touchmonitor Your touchmonitor comes with a Serial (RS-232) touchscreen connector cable. IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Video cable 1 Connect one end of the video cable to the video connector on your PC and the other end of the cable to the video connector on your monitor. Secure the cable by turning the screws on the connector.
Power cable Video cable 2 Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
Video cable Power cable Touchscreen cable 3 Connect the touchscreen cable. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and PC.
Power LED Soft Power Switch 4 Power on your monitor using the Soft power switch and check that the power LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting. 5 After a brief pause the picture should appear. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3). 6 Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to install the appropriate touchscreen driver software.
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor. Refer to the appropriate following section for driver installation instructions. Installing the Serial Touch Driver for Windows 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.
4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. 5 You will see several files being copied. Insert your Windows 98 CD if prompted. Choose Finish. If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard: NOTE For Windows 2000 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
CHAPTER 3 OPERATION CHAPTER3 About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
Touchmonitor Controls You can adjust the screen display by using the buttons located below the screen. Using the On Screen Display (OSD) 1 Push the MENU button to access the OSD. The resolution and frequency are displayed at the top of the menu for your information. 2 Push the or button to choose the item you want to adjust. The selected item is highlighted. 3 Push the SELECT button to adjust the highlighted item. 4 Push the or button to adjust the selection.
Brightness Use the button to select the brightness adjustment. Adjust with or button. Contrast Use the button to select the brightness adjustment. Adjust with or button. Locking/Unlocking the OSD Functions You are able to lock the OSD functions if you do not want them to be changed. To lock the OSD functions: 1 Press the power button to turn the monitor off. 2 Press the power button on and press the Menu key for 2 or 3 seconds or until you see the green LED on the power button.
OSD Adjustments 3-14 H. Size Adjusts the horizontal size of the entire screen image. H. Position Adjusts the horizontal position of the entire screen image. V. Size Adjusts the vertical size of the entire screen image. V. Position Adjusts the vertical position of the entire screen image. Pincushion If the vertical sides of the picture curve in or bulge out, you can correct the distortion by using the pincushion adjustment.
Purity PR If the primary colors like white, blue or red display some areas or dots showing different colors, you can correct this by using the purity adjustment. H. Convergence HC If shadows appear around text or graphic images, you can remove them by using the horizontal convergence adjustment. V. Convergence VC If shadows appear around text or graphic images, you can remove them by using the vertical convergence adjustment.
NOTE: 3-16 Degauss External magnetic fields may cause distortion or discoloration in the picture. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can perform demagnetization. During the process the picture is distorted for a few seconds. After demagnetization, the color impurities have disappeared if caused by stray magnetic fields.
CHAPTER 4 TROUBLESHOOTING CHAPTER4 Problem Suggestion (s) No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet. The touchmonitor might be in standby mode. Push one of the keyboard keys.
Problem Suggestion (s) Picture not present or severely distorted. Verify that your video display adapter settings are formatted for the correct resolution and vertical refresh rates. A problem with your graphics adapter or touchmonitor. Contact your service representative. Check to make sure the touchscreen cable is securely attached at both ends. Duplicated images Touch doesn’t work.
APPENDIX A TOUCH TECHNOLOGY CHAPTER4 Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned. This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people.
IntelliTouch Touchscreens IntelliTouch uses Elo’s patented surface wave technology to provide superior image clarity, stable drift-free operation, and a durable surface that is unaffected by scratches. With IntelliTouch you get fast, accurate response to soft stylus stimulation (finger, gloved hand, pencil eraser) that is also sensitive to pressure. For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon.
AccuTouch Touchscreens Elo’s patented five-wire resistive technology makes AccuTouch products unmatched for durability and accuracy. Touch an AccuTouch screen with a finger, gloved hand, stylus, fingernail, or even a credit card, and you’ll receive a fast, accurate response—every time. The surface of an AccuTouch touchscreen is scratch-resistant and can withstand spills and other types of wear and tear that often occur in heavy-usage environments.
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APPENDIX B TOUCHMONITOR SAFETY CHAPTER4 This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation and Setup, and Chapter 3, Operation. 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case. 2 Your new touchmonitor is equipped with a three-wire, grounding power cord.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
REGULATORY INFORMATION CHAPTER4 Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. B) There are no operator serviceable parts inside this equipment.
1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER4 NOTE: All specifications are subject to change. Touchmonitor Specifications 21" Touchmonitor Specifications Picture Tube Maximum Resolution Deflection Frequency Maximum Video Input Bandwidth Display Area* Input Signal Input Voltage Display Colors* Power Consumption Power Management Plug and Play Compatibility CRT Life 21” (20” diagonal viewable image), 0.25mm dot pitch, anti-static, anti-glare, and TCO treatment coated.
21" Touchmonitor Specifications On-Screen Adjustments Safety Regulations EMI Ergonomics Monitor Dimensions Net Weight (without touchscreen) Ambient Temperature Humidity C-28 H/V POSITION, H/V SIZE, PINCUSHION, TRAPEZIOD, PARALLEL, PIN BALANCE, H/V MOIRE, TOP CORNER, BOTTOM CORNER, H/V LINEARITY, BNC/D-SUB (OPTION), PURITY, H/V CONVERGENCE, LANGUAGES, ROTATION, OSD H/V POSITION, COLOR CONTROL, RECALL, INFORMATION, DEGAUSS, BRIGHTNESS, CONTRAST UL, cUL, DHHS, TÜVGS TCO95, FCC Class B, (FCC Class A for mod
Table C.1 IntelliTouch Touchmonitor SpecificationS Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams). Surface Durability Expected Life Performance Surface durability is that of glass, Mohs’ hardness rating of 7. No known wear-out mechanism, as there are no layers, coatings, or moving parts.
Table C.2 AccuTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%. Touchpoint Density Touch Activation Force More than 100,000 touchpoints/in² (15,500 touchpoints/cm²). Typically less than 4 ounces (113 grams). Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g. Meets pencil hardness 3H.
21" CRT Touchmonitor Dimensions 304.8 mm (17) 433 mm (17) 500 mm (19.7) 406.4 mm (16) 495.3 mm (19.5) 484.5 mm (19) 275 mm (10.
484.5 mm (19) 70 mm (2.
Signal PINOUT for 21" Monitor 5 4 3 10 15 9 14 2 8 13 1 7 12 6 11 PIN Number Signal 1 2 Red video Green video 3 4 Blue video Ground 5 6 7 *VGA card detection (GND) Red return Green return 8 9 Blue return +5 V 10 11 12 Sync return Ground SDA (Serial Data) 13 14 Horizontal Sync Vertical Sync 15 SCL (Serial Clock) *Pin 5, self-test pin shall be grounded when signal connector is plugged in.
Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements and European NUTEK/TCO’s power management guidelines. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA). 21" Monitor NOTE: C-34 Mode LED Power consumption (W) Normal Standby Suspend Green Green/Orange blinking (1 sec.
Preset Timing Table Your Elo Entuitive touchmonitor has 11 preset timing modes. The following are modes preset as factory defaults: No. Resolution Horizontal Frequency Refresh Rate 1 2 720x400 640x480 31.5 kHz 31.5 kHz 70 Hz 60 Hz 3 4 5 640x480 800x600 1152x864 63.7 kHz 53.7 kHz 67.5 kHz 120 Hz 85 Hz 75 Hz 6 7 1024x768 1024x768 68.7 kHz 81.8 kHz 85 Hz 100 Hz 8 9 10 1280x1024 1280x1024* 1600x1200 79.9 kHz 91.9 kHz 93.8 kHz 75 Hz 85 Hz 75 Hz 11 1600x1200 106.
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WARRANTY CHAPTER4 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. See relevant specification sheet for touchmonitors. Seller makes no warranty regarding the model life of monitors. Seller’s suppliers may at any time and from time to time make changes in the monitors delivered as Products or components.
OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Index A About the Product, 1 About Touchmonitor Adjustments, 11 AccuTouch Touchscreens, 21 Ambient Temperature, 28 B BNC/D-Sub, 14 Brightness, 16 C Care and Handling of Your Touchmonitor, 24 Chemical Resistance, 29, 30 Color Control, 15 Connecting Your Touchmonitor, 5 Construction, 30 Contrast, 16 Corner adjustment, bottom, 14 Corner adjustment, top, 14 CRT Life, 27 Humidity, 28 I Information, 15 Input Signal, 27 Input Voltage, 27 Installing the Base, 4 Installing the Driver Software, 8 Installing the S
Preset Modes, 34 Preset Timing Table, 35 Purity, 15 R Recall, 15 Regulatory Information, 25 Rotation, 15 S Safety Regulations, 28 Sealing, 29 Selecting a Suitable Location, 4 Setting the Refresh Rate, 35 Signal PINOUT for 21" Monitor, 33 Solutions to Common Problems, 17 Surface Durability, 29, 30 T Technical Specifications, 27 Touch Activation Force, 29, 30 Touchmonitor Controls, 12 Touchmonitor Safety, 23 Touchmonitor Specifications, 27 Touchpoint Density, 29, 30 Touchscreens An Overview, 19 Trapezoid,
