USER MANUAL Elo Touch Solutions Elo® PayPoint ESY13P1 SW602189 Rev A
Table of Contents Read this first ..........................................................................................................3 Chapter 1: Product Overview .................................................................................6 Product Description .......................................................................................6 Precautions ...................................................................................................6 PayPoint Register Layout ............
Read this first Before using the Elo PayPoint Register, read the important safety and handling information (this section), Safety & Maintenance (Chapter 5), Regulatory Information (Chapter 6), and the Warranty Information (Chapter 7) chapters in this user manual. This section provides guidance on the safe handling and use of your PayPoint Register. Please read to understand all of the details.
The power cord shows signs of physical damage. Elo is not responsible for the performance or safety of products not manufactured or approved by Elo. Dispose according to local laws and regulations: When the register reaches the end of its useful life, do not crush, incinerate, immerse in water, or dispose the register in any manner contrary to local laws and regulations. Some internal parts contain substances that can explode, leak, or have an adverse environmental affect if disposed of incorrectly.
situations or environments where risk of RF interference are perceived or identified as harmful. To minimize user RF Energy exposure, keep device further away from body. Polyvinyl Chloride (PVC) cable and cord notice: WARNING: Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.
Chapter 1: Product Overview Product Description The Elo PayPoint register is an All-in-One Point-of-Sales transaction device that is equipped with built-in touchscreen display, cash drawer, magnetic swipe reader (MSR), barcode scanner, camera, receipt printer, and a customer facing display.
PayPoint Register Layout Figure 1a. PayPoint register front view (left), clerk right side view (middle), and back view (right) Figure 2a. PayPoint register top view (left) and bottom view (right) A. Register Display Head Magnetic Swipe Reader (MSR) 3 Camera Touchscreen 4 Barcode scanner B. Register Base 5 Customer Facing Display 12 Power button 6 USB port (USB 2.
1. Magnetic Stripe Reader (MSR) The register has a built in magnetic stripe reader and can read various credit cards. When the register is in clerk view, the MSR will be on the left of the register display head. When register is in customer view, the MSR will be on the right of the register display head. Refer to “Payment Features” section in Chapter 3 for more information. 2. Touchscreen The PayPoint register is equipped with a multi-touch touchscreen. 3.
11. Check compartment slot The cash drawer is designed with a slot for slipping checks into the cash drawer. 12. Power button Press the power button to turn on / off the register (set by default). The power button is equipped with an LED that displays: - Solid white light when the register is on. - Blinking white light when the register is on standby/sleep. - Solid red light when the register is off but plugged in to the wall. - No light when the register is off and not plugged in to the wall. 13.
Chapter 2: Getting Started Setting up your PayPoint Register Unpacking the PayPoint Register: To unpack your PayPoint Register: 1. Open the box 2. Check that the following items are present and in good condition: a. PayPoint Register b. Power cord c. Quick Installation Guide d. Stickers 3. Remove the protective bag / cover, desiccant packs, and other packaging materials appropriately. Please take extra caution to ensure that they are not accessible by small children. 4.
Chapter 3: Operation Power To turn the PayPoint Register on and off, press the register power button once. Pressing power button when the register is on will bring up the Shut Down option screen (refer to Figure X). Insert Shut Down option screen In the event that the register freezes and does not respond, press and hold the power button until the register turns off. If the register does not turn off via the power button, the register will need to be powered down by unplugging the power cord from the wall.
Payment Features The Elo PayPoint System supports cash, checks, and card payment transactions via the PayPoint Register. The Elo PayPoint includes magnetic swipe reader (MSR) functionality for reading payment card information. Magnetic Swipe Reader (MSR): A magnetic stripe card is a type of card capable of storing data on a band of magnetic material on the card. The magnetic stripe, sometimes called swipe card or magstripe, is read by swiping past the magnetic reading head.
3. You will be prompted to provide a User Name and password to login into the router. This will bring up the router management console. Note: User name and password are set during initial router setup. Consult with router user manual (or other guidance documentation) for information on how to setup the router and for the default login credentials, incase initial router setup was not yet done. 4. Navigate to the Wireless section. Note: router management console may differ between different routers. 5.
Chapter 4: Technical Support Information and guidance on how to use and operate your PayPoint System are available in this User Manual, and at www.EloPayPoint.com. For further information, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the power cable is properly connected to both the register and the wall. Power button LED will be red when register is properly connected to the wall.
Refer to Chapter 5 for more information on how to properly install the thermal receipt paper in the receipt printer. OR Try and restart the register. Poor receipt printing quality Poor receipt printing quality may be due to the use of poor quality thermal paper. Refer to Chapter 5 for more information on recommended thermal paper for the PayPoint Register receipt printer.
Chapter 5: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo PayPoint Register. The register is not user-serviceable. The PayPoint Register is equipped with a power cable. Do not use a damaged power cable. Use only the power cable supplied by Elo Touch Solutions for the PayPoint Register. Use of an unauthorized power cable may invalidate your warranty.
Elo PayPoint Register Care and Handling The following tips will help maintain optimal performance of your Elo PayPoint Register: Disconnect the power cable before cleaning. To clean the unit (except for touch screen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent. It is important that your unit remains dry. Do not get liquids on or inside the unit. In the event that liquid does get inside, have a qualified service technician inspect the unit before you power it on again.
1. Ensure that the register display head is flipped away from the receipt printer (in customer-facing view). 2. Push the receipt printer head release button to release the printer head cover. 3. Lift printer head cover. 4. Take out the roll of used printer paper, and replace with new roll of printer paper. Cleaning and Care of Printer Insert line drawing of printer from customer view Ensure that the register display head is flipped away from the receipt printer (in customer-facing view).
It is recommendable to clean the printer roller once a month. To do so: a. Apply isopropyl alcohol onto a cloth. b. Wipe off any stain from the printer roller with the alcohol dampened cloth. c. Use a dry soft cloth to wipe the roller. d. Wait to allow the roller to dry off, and then shut the printer head cover. Waste Electrical & Electronic Equipment This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.
Chapter 6: Regulatory Information I. Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment (except for replacement of the receipt printer paper).
Canada Statement This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
Chapter 7: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.
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