User's Manual

UM600106
Rev. A, page
20
of
32
User Manual – i-series 2.0
Section 3: Technical Support and Maintenance
Solutions to Common Problems
Problem Suggested Troubleshooting
The Elo I-series 2.0 does not respond when turning on
the system.
Check that the power cable is properly connected to the wall. Power button LED will
be red when system is properly connected to the wall.
OR - Unplug the power cable, re-plug after five seconds, and press the power button
to turn on the system.
OR - In the case that the power button LED displays solid white light, which suggests
that the system is on, there may be an issue with the display or LCD backlight. Please
contact Elo Customer Service.
Blank screen If the power button LED is blinking, the system may be in SLEEP mode. Press the power
button to bring the unit our of SLEEP mode.