USER MANUAL Elo Touch Solutions 15” X-Series Rev. A All-in-One Touchcomputer 17” X-Series Rev. A All-in-One Touchcomputer SW602213 Rev.
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Table of Contents Read this first .........................................................................................................4 Chapter 1: Product Overview ................................................................................6 Product Description ............................................................................6 Precautions ........................................................................................6 X-Series Layout..............................................
Read this first Before using the X-Series All-In-One touchcomputer, read the important safety and handling information (this section), Safety & Maintenance (Chapter 6), Regulatory Notice (Chapter 7), and the Warranty Information (Chapter 8) chapters in this user manual. This section provides guidance on the safe handling and use of your X-Series. Please read to understand all of the details. ENERGY STAR Support information Your touchcomputer is ENERGY STAR® qualified.
Do not delete or change the name of files or directories that were not created by you; as this may prevent the X-Series software from operating properly. Be aware that accessing network resources can render your X-Series vulnerable to computer viruses, hackers, spyware, and other malicious activities that might damage your X-Series, software, or data.
Chapter 1: Product Overview This chapter provides an overview of the new Elo Touch Solutions X-Series, including the locations of the connectors and controls, X-Series features, accessories, specifications, and operating environment. Product Description The new Elo All-in-One Touchcomputers X-Series combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design.
X-Series Layout Figure 1. X-Series front view (left), clerk right side view (middle), and back view (right) Figure 2.
1 2 3 4 Display w/Touch SRN Speaker (built-in) Front OSD Control Buttons Wireless indicator LED 12 13 14 15 5 Power indicator LED 16 6 7 8 9 10 11 Stand Module Cable Cover Expansion Module (Optional) Edge USB port (Accessory KITs) Kensington Lock Power Connector (DC-IN) 17 18 19 20 21 22 +24V Power USB Port (X3/X5/X7 only) Serial Port (RS-232) VGA Output (D-Sub) USB 3.0 Port USB 2.0 Port (X2/X3) USB 3.
8. Expansion Module (Optional) The expansion module is an option kit for additional functions of X-Series. Pls reference the Expansion Module section for function description in detail below. 9. Edge USB Port (Accessory KITs - connection) The edge USB port is design for X-Series optional Accessory KITs; the accessory kits can be mounted and fixed at the edge for additional function requirement. 10.
19. Audio port (Line-out) The audio port is design for headphones (Line-out) can be connected to the X-Series system. 20. Front USB Port The Front USB Ports are two standard USB 2.0 ports for user to easy access the USB function when user fact to the X-series system. 21. Microphone (built-in) The microphone port is built-in design for user can be connected to the X-Series system. 22. Cable Exit Hole The cable exit hole is design for cable routing when the cables connect to rear port for each function.
1 2 3 Expansion Module Serial Port (RS-232) Ethernet LAN Port 4 5 +12V Power USB Port (Green) Cash Drawer Port - 1. Expansion Module The expansion module is an optional kit for X-Series touchcomputer. It is mounted to the center of the system back cover as a peripheral port for all X-Series system. 2. Serial Port (RS-232) The serial port is a standard native RS-232 interface for connection. 3. Ethernet LAN Port The Ethernet LAN Port has gigabyte speed capability for network of the X-Series. 4.
Chapter 2: Getting Started Unpacking the X-Series Touchcomputer To unpack the X-Series: 1. Open the box. 2. Check that the following items are present and in good condition: X-Series system unit. Quick Install Guide AC/DC Power adapter. Power cable for North America, Europe, and U.K. Cable Cover Locking Screw. 3. Remove the protection bag/cover, desiccant packs, and other packaging materials appropriately. Please take extra caution to ensure they are not accessible by small children. 4.
Adjusting the X-Series Display Title The X-Series all-in-one touchcomputer has two title positions for different scenario to use. It can through the two screws of the stand bottom to adjust the low and high position. The title adjust is shown as below. Figure 5. X-Series display angle in low and high position. X-Series 15-inch Display Title Adjustment.
X-Series 17-inch Display Title Adjustment. Touchscreen Calibrating The touchscreen is pre-calibrated for accurate touch response. If for any reason the touchscreen needs to be recalibrated, double-click the Elo Alignment shortcut on the system desktop (for Windows 7) This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen.
Note: X-Series IntelliTouch Pro (projective capacitive) models are fully HID compliant so they do not need to be calibrated and configured. Therefore, EloConfig tool does not support X-Series IntelliTouch Pro technology.
Chapter 3: Operation General Information This chapter describes how to utilize the front OSD control buttons, I/O panel, and other unique features that Elo All-in-One Touchcomputer provide. All adjustments made to the brightness and volume controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure. Front OSD Control Buttons The control buttons provide the following functions (from left to right).
L.E.D. Functionality – POWER LED The X-Series has a Power LED indicating the state of the touchcomputer. The table below shows LED state and corresponding color. LED Color to Observer State Off No input power — Off mode Red Input power present — Off mode or hibernation Orange Input power present — Standby Green Input power present — Power On L.E.D. Functionality – Wireless LAN LED The X-Series has a Wireless LAND LED indicating the wireless status connection of the touchcomputer.
L.E.D. Functionality – Ethernet LAN LED LAN Speed State LAN LED Status 10Mbps No Color 100Mbps Orange Color 1Gbps Green Color Activity State ACT LED Status No Link No Color Linked Solid (Green Color) Data Activity Blinking (Green Color) Using the Input/output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer.
Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configurations and connected devices. To set up the Microsoft® Windows® Operating System for the touchcomputer, turn on the touchcomputer by pressing the power button, and then follow the on-screen instructions.
4. Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment. 5.
6. Select Inject Language and the following UI will be presented. 7. Click the drop-down list and select the preference language. 8. Click Inject Selected Language 9. While the injecting process is performing, DO NOT use your keyboard or mouse during this time. It may cause an error in the language injection process. 10. After the language package is installed correctly, press any key to exit the window. 11. You should see the new injected language in both “Selected Language” and “Injected Language”.
12. Click Cancel Exit. The system will reboot and new language UI should be presented when the system enters the Desktop. Creating the Recovery Flash Drive All POSReady 7 and Windows 8.1 touchcomputers come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately.
LOST DURING THIS PROCESS. 5. Click “Create Restore Media” to proceed. This step will take 10-20 minutes depending on your system configurations and flash drive performance. 6. Once the message says “Creation Restore Media success…”, please remove the flash drive and click “Exit” to exit the program. 7. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter Device Boot Menu. Then, choose boot from flash drive.
8. When the following UI is presented, click “Install Recovery Solution” button. 9. Follow the on-screen instructions to complete the installation process and then exit the program. Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
Recovering the Operating System If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY SETTINGS, you can recover your system by following procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding. 1. Power off your system completely. 2. Power on your system. 3.
5. The following User Interface (UI) will be presented: 6. Select Restore OS. System will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function.
7. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. 8. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system. NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
Chapter 4: Options and Upgrades Adding Optional Upgrades The X-Series had quality below optional upgrades material for different or additional requirement to the system unit. To add the optional upgrades, the complete installation and setup instructions are provided with the field-installable kits. 320GB 5400rpmHard Disk Drive (HDD) 500GB 7200rpmHard Disk Drive (HDD) 1TGB 5400rpm Hard Disk Drive (HDD) 64GB 2.5” SATA SSD 128GB 2.
POLE MOUNT STAND KIT (E038989) - WALL MOUNT KIT (E143088) - The Pole Mount Stand support 7”~15” customer display and different portable devices w/VSESA mount (75x75mm) spec. The WALL MOUNT KIT is design for system can be mounted at wall through two mental frames. Barcode Scanner Reader KIT (E093433) - The Barcode Scanner Reader KIT is design with USB interface for all X-Series configurations.
FPR allocation on X-Series Testing the FPR 1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window.
Magnetic Stripe Reader KIT (E001002) You can add a magnetic stripe reader (MSR) to the X-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSolutions\Peripherals The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign language capability.
MSR allocation on X-Series Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad). 2. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the MagSwipe HID Demo icon to start the test application.
2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Rear-Facing Customer Display KIT (E001003) You can optionally add a customer display to the X-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right of the touchcomputer. Software application and drivers can be found in the following directory or on www.elotouch.
Feature Spec Description Display Type Vacuum Fluorescent Display (VFD) Display Color Blue Green Character font 5 x 7 dot matrix, cursor Character Size 9.2(W) x 5.5(H) mm Character Number 20 x 2 Character Type 95 Alphanumeric & 32 International Characters Dot Size 0.86 x 1.2 mm Brightness 500~1000 cd/m2 Viewing Angle Max. 90° Panel Dimension 220(W) x 50(D) x87(H) mm Power supply 5.0VDC +/- 0.25V Power consumption < 2.
Near Field Communication KIT (E001004) You can optionally add a NFC KIT to the X-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right of the touchcomputer The NFC KIT is a USB 2.0 device and compatible design for X-Series all configurations. The NFC KIT is powered by the USB port; no external power is needed. The NFC KIT specifications are shown in below table.
NFC KIT allocation on X-Series 7-Inch LCD Second Display KIT (E807955) You can optionally add a customer display to the X-Series touchcomputer to the back of the touchcomputer. Software application and drivers can be found in the package or on www.elotouch.com Note: Requires POLE MOUNT KIT for hold up the second display kit. (Part number E038989). Feature Description Display type 7" diagonal, Active matrix TFT LCD Aspect Ratio 16x9 Widescreen Useful Screen Area Horizontal: 6.0" (154mm) Vertical: 3.
Expansion Module KIT (E001006) You can optionally add an expansion module kit to the center of the X-Series touchcomputer to back cover as a peripheral part for all X-Series configurations. The Expansion Module KIT specifications are shown in below table.
POLE MOUNT STAND KIT (E038989) You can optionally add a POLE MOUNT STAND KIT to combine with stand module of the X-Series touchcomputer for all X-Series configurations. The POLE MOUNT STAND KIT is ability to support 7”~15” customer displays and different kinds of portable devices.
WALL MOUNT KIT (E143088) You can optionally add a WALL MOUNT KIT to X-Series touchcomputer at wall through two mental frames for all X-Series configurations.
Barcode Reader KIT (E093433) You can optionally add a BCR KIT to the X-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right of the touchcomputer The BARCODE SCANNER peripheral shall consist of a mechanical housing, which encloses a BARCODE SCANNER electrical module. The BARCODE SCANNER peripheral shall have a USB connection to interface with the X-Series touchcomputer.
Chapter 5: Technical Support If you are experiencing trouble with your X-Series, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem No Power (The X-Series unit can’t power on.) No Display (Monitor display is blank.) No Operation System Touch function abnormal. No Touch Function Suggested Troubleshooting 1. Check that the AC/DC power adapter is properly connected. 2.
Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo X-Series. The Elo X-Series is not user-serviceable. Do not block or insert anything into any of the ventilation slots. The Elo X-Series is equipped with an AC/DC power adapter. Do not use a damaged AC/DC power adapter. Use only the AC/DC power adapter supplied by Elo Touch Solutions for the X-Series. Use of an unauthorized AC/DC power adapter may invalidate your warranty.
X-Series Power Adapter Support Notice The following notice will help on the application when you use the Power USB function of your Elo X-Series: For X-Series, the +19V & +19.5V/90W power adapter (E001062/E001063) can’t support both +12V PUSB and +24 PUSB at the same time. For X-Series, the +19V & +19.5V/150W power adapter (E001059/E001060) can’t support both +12V PUSB and +24 PUSB at the same time.
Waste Electrical & Electronic Equipment This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit http://www.elotouch.com/AboutElo/ewaste-program/.
Chapter 7: Regulatory Information I. Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
compliance to this equipment would void the user’s authority to operate this device. Canada Compliance Statement: This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with Industry Canada license-exempt RSS standard(s).
approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2. If this equipment appears to cause interference with radio or television reception, or any other device: a. Verify an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: I. Move the digital device away from the affected receiver. II.
IV. Agency Certifications The following certifications and marks have been issued or declared for the X-Series: - Europe Union CE - United States FCC - United States and Canada UL - TUV - CB - Mexico COC - Australia C-Tick - Japan VCCI - China CCC - Energy Star® V.
are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets. Operating Temperature: 0-35°C / Humidity: 20%-80% (non-condensing). Storage Temperature: -30~60 °C / Humidity: 5%~95% (non-condensing). (2).
Chapter 8: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.
Check out Our Website www.elotouch.com Get the latest... Product Information Specifications Upcoming events Press releases Software drivers Getting in Touch with us To find out more about the extensive range of Elo touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Elo Touch Solutions 1033 McCarthy Blvd Milpitas, CA 95035 Tel 800-ELO-TOUCH Tel 1-408-597-8000 Fax 1-408-597-8050 customerservice@elotouch.
