Elo Touchmonitor User Guid e 12.1" LCD Kiosk Touchmonitor 1247L Series Revis io n C P/N 008570 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.
Copyright © 2008 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
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Table of Contents Chapter 1 Introduction Chapter 4 1 Troubleshooting Product Description . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 2 Appendix A Native Resolution Chapter 2 Installation and Setup Touchmonitor Safety 19 Care and Handling of Your Touchmonitor . . . . 20 Appendix C Technical Specifications 21 Display Modes . . . . . . . . . . . . . . . . . 21 Touchmonitor Specifications . . . . . .
CHAPTER 1 INTRODUCTION CHAPTER 1 Product Description Congratulations on your purchase of an Elo TouchSystems touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor. This LCD monitor incorporates 12.1” color active matrix thin-film-transistor (TFT) liquid crystal display to provide superior display performance.
About the Product Your LCD Desktop Touchmonitor is a 12.1” SVGA TFT color display with the following features: • High contrast color TFT LCD display support resolution up to SVGA 800x600. Compatible with IBM VGA and VESA. • Power management system conforms to VESA DPMS standard. • Universal power adapter. • Supports DDC1/2B for Plug & Play compatibility. • Advanced OSD control for picture quality adjustment. • VESA lat panel monitor physical mounting inerface(75mm) • Optional touch screen function.
CHAPTER 2 INSTALLATION AND SETUP CHAPTER2 This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.
Product Overview Main Unit Rear View 2-4 Elo Touchmonitor User Guide
Touch Interface Connection NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. CONNECTIONS ON UNDERSIDE LED(1) FEMALE 15-PIN VIDEO CONNECTOR LED(2) FEMALE 9-PIN POWER SERIAL TOUCHSCREEN CONNECTOR USB PORT OSD POWER REMOTE SWITCH 1 Connect one end of the power adapter to the monitor and the other end to the connector of the power cord.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 Additional drivers and driver information for other operating systems (including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com.
Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 3 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
CHAPTER 3 OPERATION CHAPTER3 About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 800x600 at 60-75 Hz. Use the Display control panel in Windows to choose 800x600 resolution. Operating in other resolutions will degrade video performance.
AUTO/SEL DOWN AUTO/SEL DOWN 4 5 3-10 UP UP MENU MENU 3 1 2 Control Function 1 Power Switch Turns the display system power on or off. 2 MENU Menu display and menu exit. 3 UP Adjust the decreasing value of the selected OSD control options 4 DOWN Adjusts the increasing value of the selected OSD control option. 5 AUTO/SEL Display the OSD menu on the screen and used to select ("clockwise" and "counter-clockwise" direction) the OSD control options on the screen.
CONNECTIONS ON UNDERSIDE 6-1 2 1 6-2 3 4 5 7 1 Power Connector Connect the power adapter. 2 Video Connector This can be connected with the D-sub 15 pin signal connector. 3 Touchscreen connector This is for connecting the touch panel RS232 connector. (optional) 4 Touchscreen connector This is for connecting the touch panel USB B TYPE connector. 5 OSD Remote connector Connect the remote function key.
Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 P ress the Menu button and UP button simultaneously for 2 se conds. A window will appear displaying “OSD Unlock”. Continue to hold the buttons down for another 2 seconds and the window toggles to “OSD Lock”. Power Lock/Unlock You are able to lock/unlock the Power feature. The monitor is shipped in the unlockedposition.
Auto Adjust • Automatically adjusts the system clock. OSD Language • Select the language used for the OSD menu from among English, French, Japanese, Dutch and Spanish. Informaton • The frequency of the input horizontal/vertical sync signal is indicated.
CHAPTER 4 TROUBLESHOOTING CHAPTER4 If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem Suggestion(s) The monitor does not respond after you turn on the system. Check that the monitor’s Power Switch is on. Turn off the power and check the monitor’s power cord and signal cable for proper connection.
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APPENDIX A NATIVE RESOLUTION CHAPTER4 The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 800 x 600 for the 12.1 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it. Input Video 12.
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
APPENDIX B TOUCHMONITOR SAFETY CHAPTER4 This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
APPENDIX C TECHNICAL SPECIFICATIONS CHAPTER4 Display Modes Your Elo touchmonitor is compatible with the following standard video modes: Item Resolution Type H. Scan(KHz) V. Scan(Hz) Pol. 1 640X350 VGA 31.469 70.087 +/- 2 720X400 VGA 31.469 70.087 -/+ 3 640X480 VGA 31.469 59.940 -/- 4 640X480 VESA72 37.861 72.809 -/- 5 640X480 VESA75 37.500 75.000 -/- 6 800X600 SVGA 35.156 56.250 +/+ 7 800X600 SVGA 37.879 60.317 +/+ 8 800X600 VESA72 48.077 72.
Touchmonitor Specifications Model ET1247L LCD Display Display Size Pixel Pitch Display Mode 12.1” TFT Active Matrix Panel 246(H) x 184.5(V) mm 0.3075(H) x 0.3075(V) mm VGA 640 x 350 (70Hz) VGA 720 x 400 (70Hz) VGA 640 x 480 (60 / 72 / 75Hz) SVGA 800 x 600 (56 / 60 / 72 / 75Hz) Max. Resolution Contrast Ratio Brightness Response Time Display Color Viewing Angle Input Signal SVGA 800 x 600 450 : 1 (typical) 315 Cd/m2 wo/touch; 315 Cd/m2 w/IT touch 45 ms (typ.
1 Centering Lip Detail Centering Lip Scale 2.0 192 26.4 60* *Noted dimensions are for non-touch, AccuTouch,and IntelliTouch only. For SecureTouch and Infrared add 3.5mm to each dimension Notes for all Mounting Options 1. All drawing centers are the center of the viewable area. 2. LCD Panel Cutout dimensions in option 1 applies to all mounting options. 3. If customer kiosk material is wood: 4.5 holes thru for M4 screws with nuts, or no thru holes, screws for wood 4.
REGULATORY INFORMATION CHAPTER4 I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
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WARRANTY CHAPTER4 Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX Numerics 12.
Touch not working, 15 Touchmonitor Safety, 19 Touchmonitor Specifications, 22 Troubleshooting, 15 V Vertical Mount, 24 V-Position, 13 VGA, 17 U Unpacking Your Touchmonitor, 3 UXGA, 17 W Warranty, 31 X XGA, 17 Index-34
Check out Elo's Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: (800) ELO-TOUCH (800-356-8682) Tel 510-739-5016 Fax 510-790-0627 eloinfo@elotouch.com Germany Elo TouchSystems GmbH & Co.
