User Manual 3200L 32” Interactive Digital Signage TouchMonitor 4200L 42” Interactive Digital Signage TouchMonitor 4600L 46” Interactive Digital Signage TouchMonitor Interactive Digital Signage Computer Module User Manual – Interactive Digital Signage SW601176 Rev B - Page 1 of 49
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Table of Contents Chapter 1 - Introduction ........................................................................... 4 Chapter 2 – Unpacking.............................................................................. 5 Chapter 3 – Touchmonitor Installation ................................................ 7 Chapter 4 – Computer Module Installation ........................................ 11 Chapter 5 – Mounting ................................................................................
Chapter 1 - Introduction Product Description Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable performance with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage LCD panel to provide superior display performance.
Chapter 2 – Unpacking Unpacking the Touchmonitor To unpack the touchmonitor, follow these steps: 1. The carton should be oriented in the manner according to its labeling. locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. The hinged plastic 3. Once the locks are removed, lift the carton’s top lid off the bottom frame. 4. With the top lid removed, you now have access to the touchmonitor and the included accessories.
Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Handles are provided on the unit’s back for easier handling.
Chapter 3 - Touchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitor’s connector panel.
3200L 4200L / 4600L Touchmonitor Connections 1. Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws for best EMI performance and strain relief. 2. Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port. 3. Connect the audio cable between the monitor’s Audio In jack and your audio source. 4. Select the correct power cable for your region.
Installing the APR Touch Technology Software (for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003) Some software installation is required for your APR touchmonitor to work on your computer. This step is not required for IntelliTouch models. Visit the Elo TouchSystems website www.elotouch.com for: • The latest touch driver versions • Additional touch driver information • Detailed touch driver installation guides • Touch drivers for other operating systems 1.
• Rename the file in the APRdata directory to “AprCF.bin” 4. Connect the USB cable between the monitor’s USB connector and your PC’s USB port. Your touchmonitor’s touch functionality will be working now. Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function. It will not function with any other Interactive Digital Signage touchmonitor except the one it shipped with.
Installing the IntelliTouch Touch Technology Software (for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003) Some software installation is required for your IntelliTouch monitor to work on your computer. This step is not required for APR models. Visit the Elo TouchSystems website www.elotouch.
Chapter 4 Computer Module Installation Installation Note: Disconnect AC power from the touchmonitor before installing the Computer Module. Installing the Computer Module while AC power is connected to the touchmonitor will damage the Computer Module. 1. Disconnect AC power from the touchmonitor. 2. Remove the cable cover on the side of the touchmonitor (when viewed in landscape orientation) to access the Computer Module bay.
3. Use a Philips head screwdriver to remove the Computer Module bay’s protective plate. 4. Clear the Computer Module’s docking connector of any debris that may have accumulated during shipment, if necessary. 5.
6. Replace the protective plate and tighten its thumb screws in order to mechanically secure the computer module. Connector Panel & Interfaces TouchMonitor & Computer Module Connections 1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source. 2. Make any desired connections to the Computer Module connector panel. 3. Press and hold the touchmonitor’s power button for 4 seconds to turn on the Computer Module.
Operating System Setup Windows® 7, Windows® XP Operating Systems The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware & operating system configurations. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps. To set up the Windows 7 or XP OS for the Computer Module, turn on the touchcomputer and follow the instructions on the screen.
Click Customize. The “Regional and Language Options” window appears. Select the Languages tab. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” Select the “Regional Options” tab. the Standards and Formats pane.
Select your location from the drop-down list in the Locations pane. Click Apply, and then OK. Choosing the computer name (Windows 7 setup only) You will be prompted to enter the computer’s name. Choosing the Windows Update settings (Windows 7 setup only) You will be prompted to select the Windows Update settings. Selecting the Time Zone When the following window appears, you can change the Computer Module’s time zone, date, and time. After making any changes, click Next to finish.
Installing the APR Touch Technology Software (for Elo Computer Modules with Windows 7 and Windows XP) Some software installation is required for the APR touchmonitor to work with the Computer Module. This step is not required for IntelliTouch models. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps. Visit the Elo TouchSystems website www.elotouch.
Note: Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function. It will not function with any other Interactive Digital Signage touchmonitor except the one it shipped with. If you connect this touchmonitor to a different computer, or if you update the touch driver on your computer, you will need to use the APR Calibration USB Drive again.
1. Install the driver onto your computer • Obtain the necessary APR touch driver from the Elo Touchsystems website www.elotouch.com • Follow the steps given by the Elo installation program. 2. Install the APR Calibration file onto your computer. • Make sure the APR driver has been installed first. • Insert the touchmonitor’s unique APR Calibration USB Drive into one of the Computer Module’s USB ports. • The APR Calibration USB Drive contains only one file.
Chapter 5 – Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Two handles are provided on the unit’s back for easier handling. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage. Lay the display on a non-abrasive surface, or first protect the display face with film or foam.
Select the desired mounting orientation from the display’s On-Screen Display (OSD) Mounting menu for OSD text rotation and to change which Elo logo is lit. The holes located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots. Rear VESA Mount For the 32” model: A four-hole, 400x200mm mounting pattern is provided on the rear of the monitor.
Chapter 6 – Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. To power on the Computer Module, press the touchmonitor power button once. To power off the Computer Module and touchmonitor, press and hold the touchmonitor power button for 4 seconds, or follow the Computer Module’s operating system’s normal power off procedure.
The APR performance can be customized to better suit your application. Access the “Set APR Preference” window from the Mode tab of the Elo APR driver control panel: Select the usage type best suited for your application, then press Apply.
IntelliTouch Touch Technology The IntelliTouch touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. Video Generally, for best performance, the output resolution of your video source should match the display’s native resolution. See the display specifications in Appendix C to find your Touchmonitor’s native resolution. Operating in other resolutions will degrade video performance.
Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Brightness Contrast Clock Phase Auto Adjust H-position V-position Available Adjustment Increase/decrease monitor brightness. Default: maximum Increase/decrease monitor contrast. Allows fine adjustments of the panel’s pixel dot clock. Not applicable when using HDMI video or the Computer Module.
OSD Language Mounting OSD H-Position OSD V-position Volume Mute Information Recall Defaults Video Source Selects which language the OSD information is displayed in. The available languages are: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, and Japanese. Default: English. Selects the touchmonitor mounting orientation between Landscape and Portrait to match your physical orientation. This adjusts the rotation of the OSD text and which bezel logo to light.
All TouchMonitor adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on. If there is a power failure, the touchmonitor settings will not default to the factory specifications. OSD and Power Lockouts Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the OSD Locking feature.
Chapter 7 – Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo TouchSystems Customer Service. Solutions to Common Problems Problem The touchmonitor does not respond when turning on the system. The Computer Module does not respond when turning on the system. Monitor display is dim Monitor display is blank.
Appendix A – Native Resolution An LCD panel’s native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computer’s output resolution matches the LCD panel’s native resolution. For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution.
Appendix B Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots. The touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet.
Mercury Warning This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.) Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling.
Appendix C Technical Specifications 32” Interactive Digital Signage TouchMonitor Available Touch Technologies APR, IntelliTouch Plus Display Active Area 760 mm x 450 mm LCD Panel type 32” TFT Active Matrix Pixel Pitch 0.51075 mm x 0.
Input Connector: 3.5mm TRS jack Input Signal Range: 1Vrms (0dBV) maximum Audio Internal Speakers: a pair of stereo 10W speakers Headphone Output Connector: 3.5mm TRS jack Headphone Output: capable of delivering 90mW per channel continuous RMS power into a 32-ohm load (for a 1KHz signal at 0.2% THD) Input Connector: IEC 60320 C14 Input Voltage Range: 100-240VAC 50/60Hz Power Consumption (Typical): Monitor only: ON, max audio, 100V/60Hz: 111W SLEEP, 100V/60Hz: 12W OFF, 100V/60Hz: 11.
32” APR IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B - Page 35 of 49
32” IntelliTouch Plus IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B - Page 36 of 49
42” Interactive Digital Signage TouchMonitor Available Touch Technologies APR, IntelliTouch Display Active Area 697.6845 mm x 392.256 mm LCD Panel type 42” TFT Active Matrix Pixel Pitch 0.4845 mm x 0.
Input Connector: IEC 60320 C14 Input Voltage Range: 100-240VAC 50/60Hz Power Consumption (Typical): Monitor only: ON, max audio, 100V/60Hz: 230W SLEEP, 100V/60Hz: 12.5W OFF, 100V/60Hz: 11.
42” APR IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B - Page 39 of 49
42” IntelliTouch IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B - Page 40 of 49
46” Interactive Digital Signage TouchMonitor Available Touch Technologies APR, IntelliTouch Display Active Area 1018.08 mm x 572.67 mm LCD Panel type 46” TFT Active Matrix Pixel Pitch 0.52025 mm x 0.53025 mm LCD Panel native resolution 1920 x 1080 Contrast Ratio 3500 typical Brightness LCD Panel: 450 cd/m2 typical With APR Touchscreen: 405 cd/m2 typical Response Time 16 ms typical (Rise + Fall time) Number of Displayable Colors 16.
Input Connector: IEC 60320 C14 Input Voltage Range: 100-240VAC 50/60Hz Power Consumption (Typical): Monitor only: ON, max audio, 100V/60Hz: 234W SLEEP, 100V/60Hz: 12.5W OFF, 100V/60Hz: 11.
46” APR IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B - Page 43 of 49
46” IntelliTouch IDS TouchMonitor Dimensions All dimensions in mm User Manual – Interactive Digital Signage SW601176 Rev B - Page 44 of 49
Elo Digital Signage Computer Module Available Processors RAM (800MHz min) ECM1 Intel Celeron Dual Core E1500 2.2GHz 512KB L2 Cache 1GB DDR2 DIMM on 1 of 1 slot ECM2 Intel Core 2 Duo E8400 3.0GHz 6MB L2 Cache 2GB DDR2 DIMM on 1 of 1 slot Chipset Intel G41 Express Video Intel GMA X4500 Available Operating Systems Microsoft® Windows® XP Professional Service Pack 3 Microsoft® Windows® 7 Professional No Operating System BIOS AMI Hard Disk Drive 160GB 2.
Appendix D - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
iii) Reorient the affected receiver’s antenna. iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated I/O cables are a potential source of high RF emission levels.) vi)Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.
Appendix E – Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the TouchMonitors, Computer Module, and their components is 3 (three) years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
Check out Elo’s Website! www.elotouch.com Get the latest... • Product Information • Specifications • News on upcoming events • Press releases • Software drivers • TouchMonitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.
