USER MANUAL Elo Touch Solutions 15.6" & 21.5" I-Series 2.
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Table of Contents Section 1: Introduction ................................................................................................................................................................................................................... 4 Section 2: Installation .....................................................................................................................................................................................................................
Section 1: Introduction Product Description The versatile I-Series 2.0 for Windows System combines modern aesthetics and commercial-grade reliability. Purpose-built for point of information, I-Series 2.0 for Windows offers a 15.6-inch and a 21.5-inch touchscreen display with 1920 x 1080 resolution, a choice of Intel’s 8th generation Gemini Lake Celeron processors or the i3 and i5 Core Coffee Lake processors. All models include TPM 2.0 and i5 models support VPRO for maximum system security and manageability.
I-Series 2.0 for Windows Layout I-Series 2.0 for Windows 15.6” Model User Manual: I-Series 2.
I-Series 2.0 for Windows 21.5” Model 1 Display with Touch 7 Headset 2 Power Indicator LED 8 USB 3.0 Port 3 Edge Micro USB Port for Elo Peripherals 9 Ethernet LAN Port 4 Wall Mount/Arm Screw Hole 10 Type-C Power Input 5 Speaker 11 Kensington Lock 6 Power Button User Manual: I-Series 2.
1. Display with Touch The model is available with the following touch technologies. - TouchPro, zero-bezel projective capacitive (PCAP) 2. Power Indicator LED The power indicator LED shows the state of the touch computer. See Section 3 for more details. 3. Edge Micro USB Port (Accessory kit - connections) The I-Series 2.0 for Windows includes four edge USB ports on the display for mounting optional peripherals. The peripherals can be mounted and fixed at the edge to meet many IO peripheral requirements.
10. Type-C Power Input To power up the system, plug the USB-C connector of the Type-C power adaptor into the power connection on the device. 11. Kensington Lock Kensington Lock is a standard anti-theft mechanism to secure the desktop to the desired mounting location. The Kensington cable lock is not included. User Manual: I-Series 2.
Section 2: Installation Unpacking the Touch Computer Open the carton and verify that the following items are present: ⚫ I-Series 2.0 for Windows Touchcomputer ⚫ Power Cable US/Canada ⚫ Power Cable Europe ⚫ Type-C Power Adaptor ⚫ Quick Install Guide I-Series 2.0 for Windows Touchcomputer Power Cable US/Canada Power Cable Europe Type-C Power Adaptor Quick Install Guide User Manual: I-Series 2.
Adjusting the Display to a Suitable Position When the display is set to portrait mode, ensure you install your display head in the drawing shown below (Power key is in the bottom side). Unit: mm User Manual: I-Series 2.
Section 3: Operation General Information This section describes unique features of the Elo all-in-one. Power LED The I-Series 2.0 for Windows has a Power LED indicating the state of the system. The table below shows LED state and corresponding color. Touch Computer Status LED Status AC off Off Off mode Red Sleep mode Orange On Green Touching the screen will bring the system out of SLEEP mode (similar to moving the mouse or pressing a keyboard key). Ethernet LAN LED User Manual: I-Series 2.
LAN Speed Status LAN LED Status 10 Mbps No Color 100 Mbps Orange Color 1 Gbps Green Color Activity Status ACT LED Status No Link No Color Linked Solid (Green Color) Data Activity Blinking (Green Color) Touch Your touchscreen display is factory-calibrated and does not need any additional manual calibration. Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes.
Creating the Recovery Flash Drive All Windows 10 touch computers come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.
4. After the flash drive is inserted, you shall see a window as shown below. Click “Format Drive” to continue the process. PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS. 5. Click “Create Restore Media” to proceed. This step will take 10-20 minutes depending on your system configurations and flash drive performance. User Manual: I-Series 2.
6. Once the message shows "Creation Restore Media success...", please remove the flash drive and click "Exit" to exit the program. 7. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot Menu. Then, choose “boot from flash drive”. 8. When the following UI is presented, click “Install Recovery Solution” button. 9. Follow the on-screen instructions to complete the installation process and then exit the program.
Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. Note: The end user must adhere to Microsoft's Licensing Agreement. User Manual: I-Series 2.
Recovering the Operating System If for any reason the touch computer's operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding. 1. Power off your system completely. 2. Power on your system. 3.
4. The following User Interface (UI) will be presented. 5. Select Restore OS. The system will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function. User Manual: I-Series 2.
6. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. 7. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system. NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
Section 4: Options and Upgrades Adding Optional Upgrades Elo has qualified the following to work seamlessly with your unit. The complete installation and setup instructions are provided with the field- installable kits. Please see your Elo authorized distributor or value-added partner for pricing. ⚫ 128GB M.2 SATA SSD (E206352) ⚫ 256GB M.
⚫ EMV Cradle for Ingenico RP457c with Audio Jack, BT and USB (E586981) - The EMV Cradle Kit is designed for an Ingenico RP457c device for all I-Series 2.0 for Windows configurations. User Manual: I-Series 2.
Section 5: Technical Support If you are experiencing trouble with your touchscreen computer, refer to the following suggestions. If the problem persists, please contact your local dealer or Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting No Power (The I-Series 2.0 for Windows unit won’t power up) 1. 2. 3. 1. No Display (Display is black) 2. No Bootable Device Found 1. 2.
Section 6: Safety & Maintenance Safety ⚫ To avoid risk of electric shock, follow all safety notices and do not disassemble the touch computer. They are not user-serviceable. ⚫ Do not block or insert anything inside the ventilation slots. ⚫ The Elo I-Series 2.0 for Windows is equipped with an AC/DC power adaptor. Do not use a damaged AC/DC power adaptor. Use only the AC/DC power adaptor supplied by Elo for the I-Series 2.0 for Windows. Use of an unauthorized AC/DC power adaptor may void your warranty.
I-Series 2.0 for Windows Power Adaptor Support Notice The following notice will help on the application when you use the Power USB function of your Elo I-Series 2.0 for Windows. ⚫ Do not exceed a total of 100 watts. Take the wattage below and add the Elo Peripherals or your other devices and check that you are under 100 watts. If you need help with the power requirements for your application, please contact Elo support to help you with the set up and calculations. i2 i3 Max Power 15.
Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit. https://www.elotouch.
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person.
indicated in European Standard EN 60950-1. General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors. 1. In order to meet emission and immunity requirements, the user must observe the following: a.
Radio Equipment Directive Elo hereby declares that the radio equipment type, Elo POS, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only when operating in the 5150 to 5350 MHz frequency range.
EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance. Identification mark The relevant technical documentation is held at: Elo Touch Solutions, Inc. 670 N. McCarthy Boulevard Suite 100 Milpitas, CA 95035 USA.
1) es posible que este equipo o dispositivo no cause interferencia perjudicial y 2) este equipo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. RF Exposure Information (SAR) This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy.
China RoHS In accordance to Chinese law (Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products), the section below lists out the name and amount of the toxic and/or hazardous materials that this product may contain.
中国 RoHS (China RoHS) 根据中国法律《电器电子产品有害物质限制使用管理办法》，以下部分列出了产品中可能包含的有害物质的名称和含量。 中国电子电气产品环境信息 有害物质 触控体机 铅 (Pb) 水 (Hg) 镉 (Cd) 六价锫 多溴联苯 多溴二苯 (Cr(VI)) (PBB) (PBDE) 电缆组件 X 〇 〇 〇 〇 〇 玻璃外罩 X 〇 〇 〇 〇 〇 液晶面板 X 〇 〇 〇 〇 〇 金属框架 〇 〇 〇 〇 〇 塑胶盖 X 〇 〇 〇 〇 〇 〇 印制线路板 X 〇 〇 〇 〇 〇 本表格依据 SJ/T 11364 的规定编制. 〇: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下. X: 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的 限量要求.
(2) 绿色产品标识 User Manual: I-Series 2.
Section 8: Warranty Information For warranty information, go to https://www.elotouch.com/support/warranty User Manual: I-Series 2.
Notes
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