B-Series Rev-B Touchcomputer User Guide B-Series AiO Multi-function Touchcomputer [15” and 17” models shown]
Elo Touch Solutions B-Series Rev.B Touchcomputer User Guide Multi-function Touchcomputer Revision A SW 602032 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.
Copyright © 2013 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc.
Table of Contents Chapter 1: Setup...................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjusting the Display ......................................................................................................................2 Calibrating the Touchscreen ........................................................................................
C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.
Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown below. 0° 70° CAUTION: To prevent tipping or dropping, be sure to hold the base when adjusting the display. Calibrating the Touchscreen The touchscreen is pre-calibrated for accurate touch response.
Securing the Base When mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer as shown below. The holes are designed to work with ISO metric M6 screws. Mounting screws are not included with the product. Refer to the figure below for the location of the holes. All dimensions are in millimeters.
C H A P T E R 2 OPERATION This chapter describes how to utilize the control buttons, I/O panel, and other unique features that Elo provide. All adjustments made to the brightness and volume controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure.
Control Buttons The control buttons provide the following functions (from top to bottom). Feature Description Brightness Up Increase brightness. Brightness Down Decrease brightness. Volume Up Increase volume of the internal speaker Volume Down Decrease volume of the internal speaker Power Power on/off the system Control Button Locking Press “Brightness Up” and “Brightness Down” buttons together for 3 seconds. To unlock, perform the same procedure for another 3 seconds L.E.D.
Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: B2/B3 Models Note: The DB9 Serial (COM) ports are defaulted (from top to bottom) COM1 and COM2 Note: As a safety precaution, always leave the cable cover door attached when the system is powered on.
RAID The B3 Series integrated RAID solution provides cost benefits for customers who desire extra performance or storage capacity. The two components of integrated RAID are: • Integrated Striping (IS), which provides features of RAID 0 • Integrated Mirroring (IM), which provides features of RAID 1 Setting Up the RAID Configuration IMPORTANT!! All data will be erased when creating RAID 0 or RAID 1. The user must back up files when necessary.
6. Press F4 to save your settings and restart your computer. 7. To manage/explore your RAID configuration, please install the HW RAID Manager utility located in C:\EloTouchSolutions\System\RAID\. You can refer to the HW RAID Manager user guide in the same folder for more details.
Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configurations and connected devices. To set up the Microsoft® Windows® Operating System for the touchcomputer, turn on the touchcomputer by pressing the power button, and then follow the on-screen instructions.
4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regional Options tab. 6. Select your preferred language from the drop-down list in the Standards and formats pane.
7. Click Apply. 8. Select your location from the drop-down list in the Locations pane. 9. Click OK.
Selecting the Time Zone (For Windows XP Only) When the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will then complete the operating system installation on the touchcomputer. Injecting the Languages (For Windows 7 Only) Windows 7 Professional only allows the use of only one language at one time.
4. Select Repair Your Computer 5. The following User Interface (UI) will be presented: 6. Select Inject Language, and the following UI will be presented. 6. Click the drop-down list and select the preference language.
7. Click Inject Selected Language 8. While the injecting process is performing, DO NOT use your keyboard or mouse during this time. It may cause an error in the language injection process. 9. After the language package is installed correctly, press any key to exit this window. 10. You should see your language preference in both “Selected Language” and “Injected Language”. 11. Click Cancel Æ Exit.
After making any changes, click Next to continue. Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name for the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following window appears, you can select one of the update options of the touchcomputer. In general, choose Use recommended settings as your default option.
After making any changes, click Next to continue. Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup will then complete the installation of the operating system on your touchcomputer.
Recovering the Operating System If for any reason the touchcomputer’s operating system needs to be recovered TO FACTORY SETTINGS, there are two ways you can recover your system. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding. I) Use the Elo recovery solution 1. Power off your system completely. 2. Power on your system. 3.
6. Select Restore OS. System will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function.
7. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. 8. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system.
II) Use the Elo recovery DVD(s) ALL Windows XP and Windows 7 touchcomputers come with the built-in recovery DVD ISO files (images) on the system desktop in the [Recovery DVD ISO Files] folder; please burn your recovery DVD(s) immediately. In the event the HDD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery DVD(s) to recover your system.
7. Once the hardware test is finished, press the Start button to perform the recovery process.
8. If you are recovering a Windows 7 system, please insert “Disc 2” for language packs installation when prompted. Then, click “Yes” to continue installing language packs. Otherwise, click “No”. 9. If you select “Yes”, please locate your DVD drive directory as shown below. 10. Select “No” if you see a warning window as below. 11. Once completed, remove the recovery DVD from DVD drive and click “Exit” to reboot your system. 12. Follow the on-screen instructions to setup your system.
NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software. NOTE: The end user must adhere to Microsoft's Licensing Agreement.
C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals/Upgrades When adding a peripheral/upgrade, complete installation and setup instructions are provided with the field-installable kits.
The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The credit card is read by sliding the credit card forward or backward through the MSR, stripe side toward the display. The MSR is powered from the USB port; no external power is needed.
2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display (2x20 VFD) You can optionally add a customer display to the B-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right of the touchcomputer. Software application and drivers can be found in the following directory or on www.elotouch.
Feature Description Display type Vacuum fluorescent display Display color Green Display pattern 5 x 7 dot matrix Brightness 350-600 cd/m2 Characters available 95 alphanumeric & 32 international characters Dot size (X x Y) 0.86 x 1.2 mm Font size 5.5(W) x 10.
Fingerprint Reader (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the three mounting locations located on the display head top, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:\EloTouchSolutions\Peripherals The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing window.
Wireless Adapter A wireless adapter can be installed as an option in the B-Series touchcomputer in the I/O area under the cable cover. Typical specifications for the wireless adapter are: • USB dongle module • Compliant to USB 2.0 industry standards • IEEE 802.11b/g/n compliant • Support for Windows XP, Windows POSReady 2009 and Windows 7 • RoHS compliant • Part number: E249774 Testing the Wireless Adapter To test the wireless adapter: 1.
NOTE: If a wireless network needs to be initialized, please see your system administrator. Second Hard Disk Drive A second hard disk drive (that exactly matches the pre-installed primary hard disk drive) can be added by purchasing the second hard drive mounting kit. This option provides extra data storage or can be used in conjunction with the RAID feature on B3 models for RAID functionality.
Elo POS Demo Software POS demo software created by Elo Touch Solutions is located at the following directory.
C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchcomputer: • To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. • Turn off the product before cleaning (refer to “Care and Handling” for proper cleaning methods). • Your touchcomputer is equipped with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet.
Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. Do not use alcohol (methyl, ethyl, or isopropyl) or any strong solvent. Do not use thinner or benzene, abrasive cleaners, or compressed air.
of with household waste. It should be deposited at an appropriate facility for recovery and recycling. UL Directive B-Series touchcomputer has included a lithium battery on the motherboard. There is a risk of explosion if battery is replaced by an incorrect type. Please dispose of used batteries according the region instructions.
C H A P T E R 5 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button. You can get to System Properties by either of the following methods: Right-click My Computer and choose Properties.
REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result in improper operation, damage to the equipment, invalidation of warranty, or a fire hazard if the requirements are not followed. B) There are no operator-serviceable parts inside this equipment.
Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60950.
increase RF emission levels and may also present a lethal shock hazard to the user.) vii) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. III.
WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchcomputer and components of the product is 3 years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
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