USER MANUAL Elo Touch Solutions ET3201L 32” Interactive Digital Signage Touchmonitor ET4201L 42” Interactive Digital Signage Touchmonitor ET7001L 70” Interactive Digital Signage Touchmonitor Interactive Digital Signage Computer Module SW601990 Rev A User Manual– Interactive Digital Signage SW601990 Rev A, Page 1 of 32
Copyright © 2012 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc.
Table of Contents Chapter 1 - Introduction ........................................................................... 4 Chapter 2 – Unpacking.............................................................................. 5 Chapter 3 – Touchmonitor Installation ................................................ 7 Chapter 4 – Computer Module Installation ........................................ 9 Chapter 5 – Mounting ................................................................................
Chapter 1 - Introduction Product Description Your new Interactive Digital Signage Touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor. This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage LCD panel to provide superior display performance.
Chapter 2 – Unpacking Unpacking the Touchmonitor To unpack the touchmonitor, follow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L unit. 3. Once the locks are removed, lift the cartons top lid off the bottom frame. 4. With the top lid removed, you now have access to the touchmonitor and the included accessories.
Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Elo recommends safe lifting techniques as described in OSHA/NIOSH Guidelines. Check that the following items are present and in good condition: Touchmonitor User Manual CD Quick Install Guide Cables o HDMI, USB, North America power, Europe/Korea power, U.K.
Chapter 3 - Touchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitors connector panel. Pictures of the connector panel and interfaces. The OSD connection is in red. 3201L/4201L/7001L Images of monitor back I/O ports with OSD remote Touchmonitor Connections to an External Computer 1. Connect the HDMI cable between the monitor and the video source. 2.
Installing the Touchscreen Technology Software Drivers Elo Touch driver software installation is required for your IDS 01 series touchmonitor in order to utilize all of the features that are available through the Elo Tray. Note: Optical Touchmonitors are capable of working independent of the Elo touch driver, but the Elo Touch features will not be available. It is recommended to install the Elo Touch driver in order to maximize your Elo Touchmonitor. Visit the Elo Touch Solutions website www.elotouch.
Chapter 4 Computer Module Installation Installation 1. Use a Phillips head screwdriver to remove the access cover plate on the back of the touchmonitor. 2. Slide the Computer Module all the way into the bay until it snaps into place. 3. Tighten the thumbscrews to secure the computer module inside the bay. a. If any cables are connected to the computer module, a cable security cover is included with the computer module kit.
Touchmonitor & Computer Module Connections 1. Press and hold the touchmonitors power button for 2 seconds to turn on the Computer Module.
Operating System Setup Windows® 7 Operating Systems The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware and operating system configurations. You will need to connect an external mouse and/or keyboard into the Computer Module connector panel to execute these steps. To set up the Windows 7 for the Computer Module, turn on the touchcomputer and follow the instructions on the screen.
Installing the Touchscreen Technology Software Drivers for Elo Computer Modules with Windows 7 Visit the Elo Touch Solutions website www.elotouch.com for: The latest touch driver Additional touch driver information Detailed touch driver installation guides Touch drivers for other operating systems The Computer Module already has the Elo Touch Driver already installed on the computer.
Chapter 5 – Mounting Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Note: When laying the display face-down (for attaching mounting brackets or stands), protect the glass on the face from scratching and damage. Lay the display on a non-abrasive surface, or first protect the display face with film or foam. General Mounting Information Two mounting orientations are supported with limited range of tilt: Landscape and Portrait.
Landscape Rear VESA Mount For the 32” and 42” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,6MM For the 70” models: A four-hole, 400x400mm mounting pattern is provided on the rear of the monitor. The VESA FDMI-compliant mounting is coded: VESA MOUNT PER MIS-F, 400,400,8MM Refer to www.elotouch.com for dimensional drawings.
Optional Stand (for 3201L and 4201L Only) User Manual– Interactive Digital Signage SW601990 Rev A, Page 15 of 32
Chapter 6 – Operation Power To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed into the monitor, then the computer module will also turn on with the monitor. To abruptly power off the Computer Module and touchmonitor, press and hold the touchmonitor power button until the computer shuts off. To gracefully shut down the computer module, follow the Computer Modules operating systems normal power off procedure.
IntelliTouch Touchscreen Technology The IntelliTouch touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. Calibration will be required if the video source is rotated iTouch and iTouch+ Touchscreen Technology The iTouch and iTouch+ touchscreens can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel.
Rotate – A picture can be rotated 360° In addition to the above gestures, Optical units have the ability to pinch and zoom two different pictures at the same time because 4 simultaneous touches are supported. Video An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels native resolution. See the display specifications on the Elo website www.
On-Screen Display (OSD) Connected Through the RJ45 Connection Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The following are the functions that relate to the designated button.
Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Available Adjustment Video Setting Allows the user to switch between which video source to output video on the monitor Allows user to change the H. position, V. position, Clock and Phase. Image Setting If VGA is selected, the Auto-Adjust feature is available.
Selects the displays color temperature. The available color temperatures are 9300K, 7500K, 6500K, 5500K, and User Defined. If the User Defined option is selected, the Color user can change the color temperature by changing individual R, G, and B gains on a Temperature scale from 0 to 100. Default: User Defined with R, G, and B all set to 100. Adjusts how long a period of OSD button inactivity the touchmonitor will wait before OSD Timeout closing the OSD. The adjustable range is between 5 and 60 seconds.
Selects which audio source is heard over the monitors. The volume can be muted and unmated. Also the level of the volume can be changed from 0 – 100. Default: 50 If there is no Computer Module plugged in, and the video source is HDMI, the options are: Line In and HDMI. Default: Line In. Audio Setting If there is no Computer Module plugged in, and the video source is VGA, the only option is Line In.
Audio Audio from the touchmonitor Line In, touchmonitor HDMI, touchmonitor DisplayPort, Computer Module Line In, or Computer Module HDMI or DisplayPort ports can be played over the touchmonitors internal speakers. See the “Audio Source” OSD parameter for details. When headphones are plugged into the headphone output jack, the internal speakers turn off and audio is played over the headphones. Volume and muting of the speaker and headphone outputs can be controlled by the OSD.
- After the OS has booted, right click on “My Computer” Click on Manage Click on Device Manager Highlight one of the devices that has a warning label and click “Update Driver” Click the option “Browse My Computer for Driver Software” Choose the path to your CD-Rom drive and click “Next” Let the device software component be installed and then proceed to the next device. Do this for all of the devices that have the warning label.
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Chapter 7 – Technical Support If you are experiencing trouble with your touchmonitor, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem The touchmonitor does not respond when turning on the system. The Computer Module does not respond when turning on the system. Monitor display is dim. Monitor display is blank. Monitor displays an “Out Of Range” message.
Chapter 8 Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor or Computer Module. They are not user-serviceable. Do not block or insert anything inside any of the ventilation slots. The touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet. Do not fit or modify the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord.
Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level: Disconnect the AC power cable before cleaning. To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent. It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside, have a qualified service technician check it before you power it on again. Do not wipe the screen with a cloth or sponge that could scratch the surface.
Chapter 9 - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturers label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
by using one or more of the following measures: i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected receiver. iii) Reorient the affected receivers antenna. iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use.
Chapter 10 – Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors, Computer Module, and their components is 3 (three) years. Seller makes no warranty regarding the model life of components. Sellers suppliers may at any time and from time to time make changes in the components delivered as Products or components.
Check out Elo’s Website! www.elotouch.com Get the latest... Product Information Specifications News on upcoming events Press releases Software drivers TouchMonitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our website at www.elotouch.com, or simply call the office nearest you: North America Elo Touch Solutions 301 Constitution Drive Menlo Park, CA 94025 Latin America Tel 786-923-0251 Fax 305-931-0124 www.elotouch.
