User manual

User Guide – E-Series AiO Touchcomputer
SW601671 Rev D, Page 19 of 21
C H A P T E R
6
WARRANTY INFORMATION
Except as otherwise stated herein, or in an order acknowledgment delivered to
Buyer, Seller warrants to Buyer that the Product shall be free of defects in
materials and workmanship. With the exception of the negotiated warranty
periods; the warranty for the touchcomputer and components of the product is
one (1) year.
Seller makes no warranty regarding the model life of components. Seller’s
suppliers may at any time and from time to time make changes in the
components delivered as Products or components. Buyer shall notify Seller in
writing promptly (and in no case later than thirty (30) days after discovery) of the
failure of any Product to conform to the warranty set forth above; shall describe in
commercially reasonable detail in such notice the symptoms associated with
such failure; and shall provide to Seller the opportunity to inspect such Products
as installed, if possible. The notice must be received by Seller during the
Warranty Period for such product, unless otherwise directed in writing by the
Seller. Within thirty (30) days after submitting such notice, Buyer shall package
the allegedly defective Product in its original shipping carton(s) or a functional
equivalent and shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and
verification by Seller that the Product fails to meet the warranty set forth above,
Seller shall correct such failure by, at Seller’s options, either (i) modifying or
repairing the Product or (ii) replacing the Product. Such modification, repair, or
replacement and the return shipment of the Product with minimum insurance to
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in
transit, and may insure the Product. Buyer shall reimburse Seller for
transportation cost incurred for Product returned but not found by Seller to be
defective. Modification or repair, of Products may, at Seller’s option, take place
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,