Touchcomputer User Guide 15A1 15" LCD Multifunction Touchcomputer
Elo TouchSystems Touchcomputer User Guide 15" LCD Multifunction Touchcomputer ESY15A1 Revision C P/N E362310 Elo TouchSystems 1-800-557-1458 www.elotouch.
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Table of Contents Chapter 1 Setup 6 Unpacking Your Touchcomputer ......................... 6 Product Overview ................................................ 7 Front View .................................................... 7 Rear View ..................................................... 7 Side View ...................................................... 8 Base Bottom View ........................................ 8 Display Orientation ......................................
Environmental Specifications ...................... 43 Temperature Ranges .............................. 43 Humidity ................................................ 43 Altitude .................................................. 43 Chapter 6 Technical Support 44 Technical Assistance .................................... 44 Using the Touchcomputer ..................... 44 Using the Web ....................................... 44 Using the Phone ....................................
C H A P T E R 1 Setup This chapter discusses how to set up and test your touchcomputer and any included peripheral options.
Product Overview Front View Note: Shown with optional peripherals Rear View Elo TouchSystems 15A1 User Guide 7
Side View Base Bottom View Note: Shown with optional peripherals Elo TouchSystems 15A1 User Guide 8
Display Orientation Elo TouchSystems 15A1 User Guide 9
Display Orientation with Peripherals Elo TouchSystems 15A1 User Guide 10
Initial Turn-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer and follow the instructions on the screen. Language Selection When the following window appears, you have the option of changing the language used in menus and dialogs. Click Customize.
Select the Language tab. The window shown below will appear. Select the desired language in the drop-down list labeled Language used in menus and dialogs.
Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer.
Test Devices The touchcomputer can be pre-installed with several different hardware options. To test an optional device that is installed on the touchcomputer, follow the instructions below. NOTE: Testing icons are located on the desktop. Testing of a particular device can only be done after the device is properly installed. Testing the Touchscreen The touchscreen is pre-calibrated for accurate touch response.
Testing the Magnetic Stripe Reader (MSR) (optional) Testing in USB MSR Keyboard (KB) Emulation Mode 1. Double-click the KB MSR Test icon to open the Notepad application 2. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the HID MSR Test icon to start the test application. 2. Click the Read Cards button. 3.
Converting MSR from Keyboard Emulation to HID and vice versa 1. Double-click the MSR Change Mode icon to start the switch application. 2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting. 3. Click Quit to close the window.
Testing the Customer Display (optional) 1. Double-click the CustDisplay Test icon. 2. Verify that the device shows "EloTouch Systems Customer Display" on the display. Testing the Cash Drawer Port To test the cash drawer port, first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition. For additional information, see Cash Drawer Port Signal Definition and Control section on page 35. 1.
C H A P T E R 2 Operation This chapter shows the user how to control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the touchcomputer and adjust the display head. All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure.
OSD Control OSD Menu To display the OSD Menu, press the Menu button. 1. Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button. To adjust the value of the function: 1. Pressing the UP button increases the value of the selected OSD control option. 2. Pressing the DOWN button decreases the value of the selected OSD control option.
Factory Reset Changes all OSD settings to factory default. Color Reset Changes all OSD color settings to factory default. Position Reset Changes all OSD position settings to factory default. Sharpness Adjusts the sharpness of the display. Volume Adjusts the audio signal level of the internal speakers and audio output. Information The current OSD version is displayed in the exit tab of the main menu. The current resolution and refresh rates are displayed at the bottom of every OSD menu.
Power Control Power Button The power button function can be set by the operating system under: Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons To override all Operating System settings and shut down the touchcomputer, press and hold the power button for 7 seconds. Note: This function will not work if the power button is locked as described in the section below. Power Lockout You are able to lock and unlock the Power button.
Using the I/O panel The touchcomputer provides the following I/O interfaces for connecting a wide variety of compliant devices. USB and Powered USB There are four USB 2.0 type A ports, including one 12V powered USB 2.0 port. Cash Drawer There is one 12V cash drawer port with a six position register jack connector interface. For additional information, see the Cash Drawer Port Signal Definition and Control section on page 36.
VGA There is one D-SUB VGA output port for connecting a secondary display. PS/2 Universal There is one PS/2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y-cable. A PS/2 keyboard is functional when connected directly to the PS/2 universal port. A PS/2 mouse should NOT be connected directly to the PS/2 universal port without the Y-cable. KensingtonTM Lock The KensingtonTM lock is a security device that prevents theft.
Securing the Touchcomputer Base Base Bottom View Note: Shown with optional peripherals Mounting Pattern Elo TouchSystems 15A1 User Guide 24
Display Angle For viewing clarity, you can tilt the LCD forward up 30 to 75 degrees. CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen.
C H A P T E R 3 Upgrades Adding Peripherals The availability of peripheral options may vary. Please contact Elo TouchSystems for more information (see page 54 for contact information).
C H A P T E R 4 Maintenance Elo TouchSystems 15A1 User Guide 27
Care and Handling of Your Touchcomputer The following tips will help keep your Elo touchcomputer functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
Servicing the Hard Disk Drive When removing or installing a hard disk drive, first turn the touchcomputer off and remove the power supply connection. To Install Hard Disk Drive 1. Take off the back cover insert, and remove the four screws connecting the stand to the chassis. Once these screws are removed, the stand will come off. Then remove the screws on the chassis. If you have an existing hard drive, please pull on the metal handle. After pulling on this handle, the hard drive will easily slide out. 2.
4. Reinstall the stand by using 4 screws and replace the back cover insert. Recovering the Operating System If for any reason the touchcomputer’s operating system and software needs to be recovered, insert the included recovery disk into an external DVD-ROM drive or internal DVD drive (if available) and reboot the touchcomputer. Follow the on-screen instructions to complete recovery. NOTE: All data will be deleted during the recovery process. User must back up files when necessary.
C H A P T E R 5 Technical Specifications Elo TouchSystems 15A1 User Guide 31
Touchcomputer Specifications Note: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Processor RAM Northbridge Southbridge Video Operating systems Ports BIOS Real Time clock Storage Power supply Power dissipation Temperature Humidity Intel Celeron M 1.0GHz CPU w/400MHz Front-Side Bus 512 MB DDR2 RAM standard. Up to 1.
Weight Backlight lamp life Agency approvals Speakers (internal) User controls Mounting options Other features Peripheral Options and Upgrades Actual: 17.2 lb (7.8 kg) Shipping: 22.5 lb (10.
COM1, COM2 Connector(RS232 Mode) Pin # 1 2 3 4 5 6 7 8 Signal Name Ground Receive Data (RD) Clear to send (CTS) Signal ground Transmit Data (TD) Request to Send (RTS) +5 vdc +5 vdc return RS422 Mode Pin Definition(for COM2 only) Pin # 1 2 3 4 5 6 7 8 Signal Name Ground TX+ TXSignal ground RX+ RX+5 vdc +5 vdc return RS485 Mode Pin Definition(for COM2 only) Pin # 1 2 3 4 5 6 7 8 Signal Name Ground DATA+ DATASignal ground +5 vdc +5 vdc return Elo TouchSystems 15A1 User Guide 34
RJ45 connector Pin Definition Pin # 1 2 3 4 5 6 7 8 Signal Name Receive Data (RD) Clear to Send (CTS) Signal Ground Transmit Data (TD) Request to send DB9 connector Pin Definition Pin # 1 2 3 4 5 6 7 8 9 Signal Name Receive Data (RD) Transmit Data (TD) Signal Ground Request to send Clear to Send (CTS) Power Input Pin Definition Pin # 1 2 3 4 Signal Name +12V Ground Ground +12V Elo TouchSystems 15A1 User Guide 35
Cash Drawer Port Signal Definition and Control Pin # 1 2 3 4 5 6 Signal Name Frame Ground CD 1 Drawer kick-out drive signal 1 SW ( + ) connected on the side of the open/closed detection switch on the drawer L ( + ) +12V DC for drawer kick-out supplied CD 2 Drawer kick-out drive signal 2 ( - ) Ground Control Below is the source code of the test application showing how the cash drawer port is implemented. The cash drawer is controlled by two GPIOS to open the drawer and one GPIO to read back status.
*/ int main(int argc, char *argv[]) { printf("\nELO SBC6 Cash Drawer Demo.\n"); if( is_open() ) printf("\nCash register is open.\n"); else printf("\nCash register is closed.\n"); printf("\nOpening Cash Drawer 1.\n"); open_drawer(DRAWER1); printf("\nOpening Cash Drawer 2.\n"); open_drawer(DRAWER2); if( is_open() ) printf("\nCash register is open.\n"); else printf("\nCash register is closed.
/* ============================================================================= Function: Parameters: Return: Exit: Description: ============================================================================= */ int open_drawer(int drawer) { int data = 0; /* Chipset register data */ int status = 0; /* Cash drawer status signal */ /* Get current cash drawer status. */ status = is_open(); if( status ) { printf("\nCash Register is already open.\n"); return(1); } /* Toggle cash drawer signals - low pulse.
Display Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Contrast Ratio Brightness LCD AccuTouch IntelliTouch CarrollTouch Response Time Display Color Viewing Angle Plug & Play Touch Panel (optional) 15A1 15" TFT Active Matrix Panel 304.1(H) x 228.1(V) mm 0.297(H) x 0.
Power Supply Specifications The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics: Input voltage Input frequency Output voltage Output line and load regulation Output current 100 to 240 V~ 50/60 Hz 12 V +/- 5% 10 Amps minimum Elo TouchSystems 15A1 User Guide 40
Touchscreen Specifications Available with Accutouch five-wire resistive (AT), and IntelliTouch surface-wave technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region.
Peripherals Specifications Magnetic Stripe Reader (MSR) The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR will have foreign language capability. The credit card is read by sliding the credit card through the MSR, stripe side toward the display, forward or backward. The MSR is powered from the USB port; no external power is needed.
Environmental Specifications Temperature Ranges Operating Temperature (Independent of altitude) o Non-Operating Temperature (Independent of altitude) Humidity Operating (non-condensing) o Non-Operating (38.7 C maximum wet bulb temperature) Altitude Operating Non-Operating o 0 C to 35 C o o -30 C to 60 C 20% to 80% 5% to 95% 0 to + 12,000 feet [3,658m]. Equivalent to 14.7 to 10.1 psia. 0 to + 40,000 feet [12,192m]. Equivalent to 14.7 to 4.4 psia.
C H A P T E R 6 Technical Support Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access the support information by going to the System Properties and clicking on the Support Information button.
Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class A and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
III.
Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office. For contact information, see page 50 or go to www.elotouch.com. Seller makes no warranty regarding the model life of components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
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