Installation Sheet
23
1000002475 (Rev. D - 04/2016)
Problem Possible Cause Acon To Take
Poor sparkling water quality Incorrect air gap in the carbonator Close the CO
2
cylinder valve, pull up the ring
on safety valve (on the carbonator bowl head)
unl all air gap is out
Use of rinse aid or highly polished glass Avoid excessive use of rinse aid
The CO
2
regulator is set low Set the CO
2
regulator between 55-60 psi (3.5-
4 bar)
Water is not cold enough Set the thermostat properly
The incoming water pressure is too high Install an inlet water pressure reducer
(included)
The carbonator bowl is lled by the inlet high
water pressure and not by the pump
Install an inlet water pressure reducer
(included)
Incorrect inlet pressure Install an inlet water pressure reducer
(included)
Problem Possible Cause Acon To Take
Volumetric is not working The dip switch is not in proper posion Set the dip switch
The ow meter is not working (orange led
ashing)
Replace the ow meter
The touch pad/buon is not working Check the power supply
Replace if broken
Problem Possible Cause Acon To Take
Yellow (no CO
2
) alarm on The CO
2
cylinder is empty Replace the cylinder
The CO
2
valve is closed Open the valve
The seal is leaking Tighten regulator connecon at CO
2
tank
Replace seal
The CO
2
exit pressure lower than 36 psi (2.5
bar)
Set the pressure between 55-60 psi (3.5-4
bar)
A reset is needed Turn the machine o and back on
Problem Possible Cause Acon To Take
Red (no water) alarm on The pump runs for 4 minutes connuously Check why the water is not entering the unit
and x it
The water valve is closed Open the valve
The lter is clogged Replace the lter
The main inlet water valve is closed Open the valve
The water inlet solenoid is not working
(Compact only)
Look for disconnected or loose wires
Replace the solenoid
The ice bank is frozen Defrost the ice bank
Problem Possible Cause Acon To Take
Dripping water The solenoid is dirty Open the solenoid and clean it, use diluted
soluon for removal of mineral and calcium
buildup
Replace the solenoid
There’s sparkling water sll in the nozzle Clean the nozzle