User's Manual

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Unable to connect
to the wireless
network.
Ensure that:
• You are within the
network’s service range
and the signal strength is
good.
• Your tablet is not in
Airplane mode.
If the problem still persists, contact your technical support
group.
Restoring your tablet
When all else fails, you can reset all tablet software returning it to
the factory state it was in. There are two ways to restore your table
to default settings. One is done by the Setting app; the other is by
the hardware buttons.
Using the Settings app
Before you start this operation, consider finding a technical support
from your resellers or suppliers:
1. Start the Settings app.
2. Choose “Backup & Reset”.
3. Choose “Factory Data Reset”.
4. Touch the “Reset Tablet” button.
5. You may need to enter your unlock pattern or password
to confirm your operation.
6. All the information you’ve set or stored is deleted and
removed.
It includes apps you’ve downloaded, music, synchronized ac-