User Manual

67
THE TABLET PC CAN NOT POWER ON
Check on the Lock key located right beside the Power button if it is
in lock position.
THE CURSOR NOT IN POSITION WHILE USING THE ORDINARY PEN
Change the settings in the touchkit settings window. Select
TouchKit program>4 pts Cal to calibrated.
THE COMPUTER IS UNABLE TO CONNECT TO THE INTERNET .
Account for Internet service provider (ISP) is not properly
configured. Ask for your ISP assistance.
NO SOUND ON THE EXTERNAL SPEAKERS OR HEAD PHONES.
Connected to the wrong jack. Change to the correct jack.
BEEPING SOUND.
Connect the computer to an external power source immediately.
IF THE CURSOR IS NOT IN POSITION WITH THE TOUCH PEN
Please make sure you have made the linearization with the
touchkit utility. Please refer to Chapter 4 on the topic of calibration
to correct in aligning the cursor with the pen.
CONTACTING YOUR DEALER
If you still have a problem after reading the preceding sections, the
next step is to contact your dealer. Your dealer can determine if
the problem is something that requires the computer to be taken to
the shop. Before you call your dealer, however, prepare the
following information:
• How is your computer configured? Your dealer needs to
know what peripheral devices you are using.
• What messages, if any, are on the screen?
• What software were you running at the time?
• What have you done already to try to solve the problem? If
you have overlooked a step, your dealer may be able to
solve the problem over the phone.