User's Manual

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Your dealer can determine if the problem is something that requires the computer to be taken to the shop.
Before you call your dealer, however, prepare the following information:
Ø How is your computer configured? Your dealer needs to know what peripheral devices you are using.
Ø What messages, if any, are on the screen?
Ø What software were you running at the time?
Ø What have you done already to try to solve the problem? If you have overlooked a step, your dealer may
be able to solve the problem over the phone.