User's Manual
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Solution: Check that a CD is properly inserted in the drive. Make sure that you are using the
correct program for that kind of CD. For example, the system cannot read a data CD using an
audio program.
Problem: You cannot operate the printer.
Solution: Check the printer cable connection. Ensure that the printer power switch is turned on.
Confirm that the printer is on-line.
Problem: You can’ t save data to disk.
Solution: Ensure that the disk has been formatted.
Consult your operating system manual for information on formatting floppy diskettes.
Problem: The diskette is write-protected.
Solution: Eject the diskette, remove the write protection, and try again.
Problem: The diskette if full.
Solution: Try using another diskette or free up some space on the diskette. The disk drive is not
operating. Contact your dealer for support.
Problem: You cannot use the mouse.
Ø Check the cable connection.
Ø Check the mouse with another application to see if there is a software incompatibility problem.
Ø If possible, check the mouse with another computer to see if it works. If it doesn’ t operate on a different
system, the mouse might be broken.
Contacting Your Dealer
If you still have a problem after reading the preceding sections, the next step is to contact your dealer.