User Manual

Ro HS
Please fit the collar properly so that the collar presses firmly
against the dog’s skin. When properly fitted, you can be able to put
a finger in between the Receiver Collar and dog’s neck.
Too loose: the Receiver Collar will move around the dog’s neck, the
vibration mode may not be able to work effectively.
Too tight: it may cause dog’s to breathe hard.
Caution: 1. Do not shave the pet’s neck as this
may increase the risk of skin irritation.
2. The collar should not be worn for more than
12 hours per day. Or it may cause skin irritation.
Battery Type
Battery Life (typical use)
Remote Waterproof Rating
Receiver Waterproof Rating
Operating temperature range
Wireless Power
Wireless Range
Rechargeable, lithium polymer battery
Remote: 27 days
Receiver: 11 days
Non-Waterproof (Keep away from water)
IEC 60529 IPX7, waterproof
From 0-40˚C (from 32-104˚F)
20dBm (100mW)
300m (984 feet)
Collar Fitting
The unit comes with Up and Down buttons to control the Vibration Level,
with Level 1 being the lowest level and Level 8 being the highest. The level
of Vibration best suited for your dog depends on your dog’s temperament
and threshold for Vibration. Always start at the lowest level and work your
way up. The appropriate level can be found when the dog responds to the
Vibration with a mild reaction, such as a ick of the ear, a lick of the lips, a
tensing of the neck muscles etc. The Vibration Level may vary depending
on the training situation. When highly distracted, dogs will require a
higher level of Vibration.
Find the Best Vibration Level for Your Pet
Product Specification
Product Information
Compliance
CANADA
This device complies with the Interference-Causing Equipment
Standard ICES-003 as a Class B.
Operation is subjected to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.
CAUTION: Modfication or changes to this equipment not
expressly approved by manufacture may void the user’s
authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, under ICES-003 of Industry Canada. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Is the Vibration safe
for my pet?
While the Vibration is unpleasant, it is
harmless to your pet. Electronic training
devices require interaction and training
from the owner to achieve desired results.
How old does my pet
have to be before using
the Remote Training
Collar?
Your pet should be able to recognize
basic obedience commands such as
“Sit” or “Stay”. Pets should be at least
6 months old before using the Training
Collar.
Once my pet is trained
and has been obeying
my commands, will he
have to continue to wear
the Receiver Collar?
Probably not. You may need to reinforce
training with the Receiver Collar from
time to time.
Is the Receiver Collar
waterproof?
Yes
Will I get exactly 300m
(984 feet) of range with
the Remote Training
Collar?
The range of the Remote Training will vary
according to terrain, weather, vegetation,
as well as transmission from other radio
devices. Refer to “To maximize the distance”
for tips on maximizing your range.
The unit needs to be charged under any of
situations below
Others
1. The indicator light on the Receiver Collar is emitting a red color every
4 seconds or ashes rapidly.
2. The 3 bar indicator on the Remote LCD shows just 1 bar.
3. The indicator light on the Remote or Receiver Collar will not come on.
4. The indicator light on the Remote or Receiver Collar comes on
momentarily when any of the Mode Buttons is pressed.
Frequently Asked Questions
My pet does
not respond
when I press
a button.
• Make sure the Receiver Collar has been turned on.
• If your range has reduced from the rst time you
used the Remote Training Collar, the battery(s)
may be low in either the Remote or Receiver Collar.
• Terrain, weather, vegetation, transmission from
other radio devices and many other factors can
impact the amount of range you have with the unit.
• Test the Receiver Collar. Refer to “How to use the
Test Lamp” for details.
• Increase the vibration Level. Refer to “Find the Best
vibration Level for Your Pet” for more information.
The Receiver
Collar will not
turn on.
• Make sure the Receiver Collar is placed sungly
against your pet’s skin.
The Receiver
Collar is not
responding to
the Remote.
• Make sure the Receiver Collar is on.
• If the Indicator Light does not come on when any
button is pressed on the remote, ensure that the
batteries are charged properly.
• If the rst two solutions did not resolve your problem.
Refer to “Pair the Remote and the Receiver Collar”.
How long can I continuously
deliver Vibration to my pet?
The maximum amount of time you can
press the Vibration Button and deliver
Vibration to your pet continuously is
10 seconds. After this, there’s a time-out
and Vibration cannot be delivered for
5 seconds. After the 5 second time-out
period, Button can be pressed and
Vibration can be delivered again.
Troubleshooting Guide
1 Year Warranty
The original purchaser for this unit is provided with 1-YEAR
WARRANTY. The warranty begins from the date of purchase.
A proof of purchase is required for all products under warranty.
We strongly recommend keeping the original receipt. If a proof of purchase
is not available, we will use the serial number (date of manufacture) instead.
If you have any issues or problems with our product, please contact
our consumer service by calling 1-800-667-4111 or by email at
[e-mail].
Not Covered Under Warranty
We DO NOT offer warranty for products that have been bought second-hand
or as a resold product.
We DO NOT cover the product due to misuse by the owner or dog,
improper maintenance, and/or lost units. Any water damage on the Water
proof remote control or collar will not be covered. All replacement costs for
either the remote or receiver will be the owner’s responsibility. The warranty
is void if the unit has been altered or an unauthorized person has damaged
the unit while attempting repair work.
Warranty
Distributed in Canada by:
EI Brand Management Inc.
2520 Ave Marie-Curie, Saint-Laurent (QC) H4S 1N1
Tel: [phone] • [e-mail]
Made in China
87 9 10 11 12 13