Operating instructions
3. Basic Unpaid Service Level
When a patient "self rents", the TV automatically goes to the Basic Unpaid
Service Level. All the entertainment channels available in the hospital, as well as
the education and information channels must be programmed into this service
level.
This confirms that the TV is rented but the rental fee is not paid.
4. Basic Paid Service Level
When you collect the rental fee and press the PAID button on the infrared hand
unit, the TV automatically changes to the Basic Paid Service Level. The Basic
Paid and the Basic Unpaid Service Levels should be assigned the same group of
channels (channel Map).
This confirms that the TV is rented and the rental fee is paid.
5. Premium 1 Service Level
This level of service is available only when special services such as "pay per
view" movies or events or movie channels are offered at an additional cost to the
basic service level. The Premium 1 Service Level is usually made available to
patients who have rented and paid for the basic service level.
6. Premium 2 Service Level
This service level, when provided, is in addition to Premium 1. Premium 2
Service Level must include its own selected channel(s) as well as the channel(s)
programmed in Premium 1 Service Level. The Premium 2 Service Level is usually
only made available to patients who have the Basic Paid Service Level and the
Premium 1 Service Level.
IN NON-RENTAL ACCOUNTS, TV MUST BE PROGRAMMED IN THE BASIC UNPAID
OR BASIC PAID SERVICE LEVEL. THIS WILL DISABLE THE SELF RENT FEATURE.
10
Owner's Manual
TV's are generally programmed for the required service levels before they are
installed in a hospital. When you replace TV's or when channel numbers change,
reprogramming is needed.
A Level of Service consists of a Channel Map (list of TV channels the user is
permitted to view) along with whether the speaker is enabled or disabled. Each
Level of Service may be assigned a marquee channel (channel which is tuned to
whenever the TV is turned on).
The most common service levels used are levels 1 to 4. Premium 1 and/or
Premium 2 Service Levels are used when "pay per view" movies or events or
when movie channels are offered at an extra charge.
1. Free Service Level
The Free Service Level lets patients watch hospital education and information
channels, without renting the television. The channels over which education and
information are broadcast must be programmed into this level of service.
Entertainment channels are not generally included and therefore are not
programmed into this Free Service Level.
2. Locked Service Level
The Locked Service Level does not let the
patient, "self rent" and when a patient tries to
do so, this message appears.
The free channels, over which education and
information are broadcast, must be programmed
into this service level so that the non paying
viewer can watch the free education
and information channels.
Locked service makes it possible to cut off rental, to those who continue to "self
rent" and then refuse to pay for this rental service.
9
Owner's Manual
About service levels
For Additional
Service Please
Contact TV
Representative
About service levels