Wiytamo Service@wiytamo.
Wiytamo service@wiytamo.com TABLE OF CONTENTS 1. BEFORE YOU BEGIN ................................................................................................3 1.1. CUSTOMER SERVICE ........................................................................................... 3 1.2. BEFORE REQUESTING SERVICE ........................................................................4 1.3. PRODUCT DESCRIPTION .................................................................................... 8 1.4.
Wiytamo service@wiytamo.com 1. BEFORE YOU BEGIN WELCOME Thank you for purchasing this Wiytamo product. All Wiytamo products are manufactured with great care and are DOE、ETL certified. In addition, our products are tested and inspected strictly prior to shipment to ensure product quality and safety. At Wiytamo we are very proud of our products and are completely committed to providing you with the best products and service possible. Your satisfaction is our number one priority.
Wiytamo service@wiytamo.com information will delay the processing of the problem. Please contact us: service@wiytamo.com Required Information ① Nature of malfunction(as accurately as possible) Damaged: includes picture and video about damage parts Quality Problem: includes picture about damage parts Please follow the direction at “ BEFORE REQUESTINGSERVICE” below. ② Serial number/Model number ③ Record of Purchase On the rating label On the carton Screenshot / Pictures 1.2.
Wiytamo service@wiytamo.com improve the shipping box's strength from your information. 1.2.2 The Process of Receiving and Inspection Step 1 Please check the outer shipping box and product carefully. Step 2 If there is any problem, please take some photos and videos for evidence and contact us. Pictures or videos are required: 1 Take some pictures about the damage parts of outer package box and the whole image of theshipping box. e.g.
Wiytamo service@wiytamo.com 3 Take some pictures about all the labels on the shipping box. 4 Take some videos to show the condition of the shipping box and inner product more intuitively. How to take a useful video: To show the outer packaging box is damaged but not unpacked; To show the process of unpacking and the conditions of the inner content.
Wiytamo CAUTION service@wiytamo.com To prevent any electrical shock hazards, do not disconnect the power cord plug from the wall outlet with wet hands. ① The unit is not operating. ② The unit works with reduced capacity. ③ Water Leakage ④ Excessive Noise Check the power connection in securely. Check if the water level indicator lights up? Check the room temperature. Check the air filter for dirt. Check if the air duct is blocked. Check if the room door or window is open.
Wiytamo service@wiytamo.com 1 Photos and videos of the trouble part. 2 Take some videos to show the working status and the specific problem. The contents of this video should include, such as: The outer situation or environment around the machine; To show the working status of the control panel; To show the working status of the cooling fan; You will also need your model number and original order number to make an inquiry or help.
Wiytamo service@wiytamo.com 1.4. SYMBOLS FROM THE UNIT AND USER MANUAL This unit uses a flammable refrigerant. warning If refrigerant leaks and comes in contact with fire or heating part, it will create harmful gas and there is risk of fire. Read the USER MANUAL carefully before operation. Further information is available in the USER MANUAL, SERVICE MANUAL, and the like. Service personnel are required to carefully read the USER MANUAL and SERVICE MANUAL before operation.
Wiytamo service@wiytamo.com It collects first in low areas but can be circulated by the fans. If propane gas is present or even suspected, do not allow untrained personnel to attempt to find the cause. The propane gas used in the unit has no odor. The lack of smell does not indicate a lack of escaped gas. If a leak is detected, immediately evacuate all persons from the store, ventilate the room and contact the local fire department to advise them that a propane leak has occurred.
Wiytamo service@wiytamo.com 1.5. PRODUCT DIAGRAM 1 Control panel 4 7 Drain opening with sealing plug 2 Air outlet with adjustable louver Air inlet with air filter 5 Recessed handle 8 Castor 3 Front Panel 6 Air Exhaust Note: The appearance is only for reference. Please see the real product for detailed information. service@wiytamo.
Wiytamo service@wiytamo.com 1.6. PRODUCT FEATURES High Capacity in a compact size with cooling, dehumidifying, Heating and ventilating function.
Wiytamo service@wiytamo.com 2. FOR YOUR SAFETY Your safety is the most important thing we concerned! WARNING Please read this manual carefully and fully understand before operating your appliance. 2.1. OPERATIONAL PRECAUTIONS WARNING- to reduce the risk of fire, electric shock or injury to persons or property: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Wiytamo service@wiytamo.com Do not unplug by pulling on the power cord. Do not use an extension cord or an adapter plug. Do not put objects on the unit. Do not climb or sit on the unit. Do not insert fingers or other objects into the air outlet. Do not touch the air inlet or the aluminum fins of the unit. Do not operate the unit if it is dropped, damaged or showing signs of product malfunction. Do not clean the appliance with any chemicals.
Wiytamo service@wiytamo.com Keep any required ventilation openings clear of obstruction. The appliance shall be stored in a well-ventilated area where the room size corresponds to the room area as specified for operation.
Wiytamo service@wiytamo.com 2.2.2 Work procedure Work shall be undertaken under a controlled procedure so as to minimize the risk of a flammable gas or vapor being present while the work is being performed. 2.2.3 General work area All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the work space shall be sectioned off.
Wiytamo service@wiytamo.com refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. “No Smoking” signs shall be displayed. 2.2.7 Ventilated area Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work.
Wiytamo service@wiytamo.com constructed of materials which are inherently resistant to being corroded or are suitably protected against being so corroded. 2.2.9 Checks to electrical devices Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. If a fault exists that could compromise safety, then no electrical supply shall be connected to the circuit until it is satisfactorily dealt with.
Wiytamo service@wiytamo.com 3. INSTALLATION 3.1. UNPACKING Unpack the carton and take the appliance and accessories out. Check the device after unpacking for any damage or scratches on it.
Wiytamo service@wiytamo.com 3.2. CHOOSE YOUR LOCATION If tipped more than 45°, allow the unit to set upright for at least 24 hours before start up. Place the unit on a firm, level surface in an area with at least 70cm of free space around it to allow for proper air circulation. Do not operate in close proximity to walls, curtains, or other objects that may block air inlet and outlet. Keep the air inlet and outlet free of obstacles.
Wiytamo service@wiytamo.com 3.3. ATTACH THE EXHAUST HOSE The air conditioner requires being vented outside so that the exhaust air can escape the room which coming from the appliance contains waste heat and moisture. Do not replace or extend exhaust hose which will result in decreased efficiency, even worse shut down the unit due to low backpressure. Step 1: Connect the hose connector to one end of the exhaust hose. Step 2: Connect the windows kit adapter to the other end of the exhaust hose.
Wiytamo service@wiytamo.com Step 4: Close your window to secure the kit in place. It needs to hold the windows kit firmly in place, secure the window kit with duct tape if required. It is recommended that the gap between the adapter and the sides of the window should be sealed off for maximum efficiency. Step 5: Attach the hose connector to the exhaust air outlet of unit. service@wiytamo.
Wiytamo service@wiytamo.com Step 6: Adjusting the length of the flexible exhaust hose, to make sure the distance between the unit and the window will be more than 70cm, height from exhaust hose to the floor will be more than 90cm. And avoid bends in the hose. Then place AC near an electrical outlet. Step 7: Adjust the louver at the air outlet, and then switch on the unit. Note: To ensure proper function, DO NOT overextend or bend the hose.
Wiytamo service@wiytamo.com 4. OPERATION 4.1. CONTROL PANEL AND DISPLAY ① ③ ⑤ ⑦ Press the key to set timing value. LED for fan speed (high, medium, low) and wifi status Displays timer setting and room temperature. Increase the desired temperature or timer setting. ⑨ LED for four operation modes selecting by press mode button. ⑪ Press to switch the machine on or off. service@wiytamo.com ② ④ Toggle between high, medium, and low fan speeds.
Wiytamo service@wiytamo.com 4.2. WIFI CONNECTED Information on the App “Smart Life” The “Smart Life” app is available for android and iOS. Scan the corresponding QR code to get directly to the download. Information on How to Use the App This appliance allows you to operate the appliance via your home net-work. A prerequisite is a permanent WIFI connection to your router and the free app “Smart Life”. 1. Install the “Smart Life” app. Create a user account. 2.
Wiytamo service@wiytamo.com ● Method 1 1. First, power on the device, the device is under network configuration mode as default within the 3 minutes after power on. 2. Turn on your phone or other device's Bluetooth and connect to your home WIFI. 3. Click "Add" on the corresponding product model, Select WiFi, enter the WiFi password and enter the network configuration. Try to keep your router, phone and device as close as possible. 4. Wait for the network configuration to succeed.
Wiytamo service@wiytamo.com 4.3. FUNCTION KEYS AND INDICATORS POWER 2 Timer Press the key to set timing value. 3 COOL Press the button to set the cool mode 4 Dry Press the button to set the dry mode 5 Fan Press the button to set the room air to be circulated, but not cooled. Adjust the temperature range or adjust the timing time range 6 service@wiytamo.com Press to switch the machine on or off.
Wiytamo service@wiytamo.com 4.4. SETTINGS 4.4.1. Start-up and Shutdown Press the to turn the unit on. The unit runs in in FAN as default. Press MODE button to select the desired operation mode. Press the again to turn off the power. 4.4.2. Operation mode The unit has four operation modes: Cool, fan, dry, sleep, heat. The ambient temperature required for the unit to work is 16-35℃ in the cooling mode and 5-27℃ in the heating mode. A.
Wiytamo service@wiytamo.com Press the button repeatedly to select the fan speed as desired. C. Drying your room Press the button on the control panel or remote control, the LED of DRY operation lights up. The fan speed is unable to select. The user should connect a hose to the drainage port at the bottom of the unit to facilitate continuous drainage of the unit. Note: In this mode, the fan speed switches over to low speed and the temperature cannot be selected. D.
Wiytamo service@wiytamo.com 4.4.3. TIMER SETTING（1hour-24hours）: The timer has two ways of operation: To turn off (When power on) Press To turn on (When power off) Press key to turn on the timer on. key to turn on the timer function. Press UP/Down repeatedly to set the delay OFF time. Press UP/Down repeatedly to set the delay ON time. Cancel timer Press key ,then press UP/Down repeatedly until the LED shows ‘00’. Note: when press POWER will also exit the timer setting. 4.4.4.
Wiytamo service@wiytamo.com 4.5. DRAINAGE Manual drainage: 1）When the machine stops after the water is full, please unplug the power plug. Notes: Please move the machine carefully, so as not to spill the water in the water pan at the bottom of the body. 2）Place the water container below the side water outlet behind the body. 3）Unplug the water plug, the water will automatically flow into the water container. Notes: 1. Keep the water plug properly. 2.
Wiytamo service@wiytamo.com Continuous drainage The self-evaporating system uses the collected water to cool the condenser coils for better efficient performance. It is no need to empty the drainage tank in cooling operation except in heating operation, drying operation and high humidity conditions. The condensate water evaporates at the condenser and evacuated through the exhaust hose.
Wiytamo service@wiytamo.com 5. CLEANING AND CARE 5.1. CLEANING THE AIR FILTER (every two weeks) Dust collects on the filter and restricts the airflow. The restricted airflow reduces the efficiency of the system and if it becomes blocked it can cause damage to the unit. The air filter requires regular cleaning. The air filter is removable for easy cleaning. Do not operate the unit without an air filter, or the evaporator may be contaminated. 1.
Wiytamo service@wiytamo.com 5.2. CLEANING UP OF REFRIGERANT General Measures: 1. Gas/vapor heavier than air. May accumulate in confined spaces, particularly at or below ground level. 2. Eliminate every possible source of ignition. 3. Use appropriate personal protection equipment (PPE). 4. Evacuate unnecessary personnel, isolate, and ventilate area. 5. Do not get in eyes, on skin, or on clothing. Do not breathe vapors or gas. 6. Prevent entry to sewers and public waters. 7.
Wiytamo service@wiytamo.com 6. OPERATION Symptom The unit is not operating. Inspection Check the power connection in securely. Check if the water level indicator lights up? Check the room temperature. Check the air filter for dirt. The unit works with reduced capacity. Water Leakage Excessive Noise E0 Error Codes Check if the air duct is blocked. Check if the room door or window is open. Check if the desired operating mode is selected and the temperature is properly set.
Wiytamo service@wiytamo.com 7. DECOMMISSIONING 7.1. STORAGE Long-Term Storage - If you will not be using the unit for an extended period of time (more than a few weeks) it is best to clean the unit and dry it out completely. Please store the unit per the following steps: 1. Unplug the unit and remove exhaust hose and window kit store with the unit. 2. Drain the remaining water from the unit. 3. Clean the filter and let the filter dry completely in a shaded area. 4.
