Instructions / Assembly

16/18
Ports
TROUBLESHOOTING
Problem: Burner will not light using igniter
Possible Cause 1: Electrode and burners are wet.
- Wipe dry with cloth.
Possible Cause 2: Igniter battery is dead.
- Check or replace the AAA battery in the igniter.
Possible Cause 3: Igniter Pin cracked or broken - sparks at crack
- Call Elementi at 909-985-5553 for technical supporting.
Possible Cause 4: Wire loose or disconnected.
-
Reference page 14, step 1, reconnect wire. Call Elementi at 909-985-5553
Possible Cause 5: Wire is shorting (spark) between igniter and electrode.
- Call Elementi at 909-985-5553 for supporting.
Possible Cause 6: Igniter Pin not pointing at thermocouple.
- Reference page 16, turn electrode to point at the thermocouple.
Possible Cause 7: Bad Igniter
-
Call Elementi at 1-909-985-5553
for supporting.
Problem: Burner will not light with match
Possible Cause 1: No gas flow.
- Check if natural gas supply is stopped. If it is not stopped, refer to
“Problem: Sudden drop in gas flow” on the following page.
Possible Cause 2: Quick connect not fully engaged.
- Disconnect the quick connect at the gas supply and reconnect to ensure a proper
connection is made.
Possible Cause 3: Obstruction of gas flow.
- Check for bent or kinked hose.
Possible Cause 4: Spider webs or insect nest in the venturi.
-
Clean the venturi.
Possible Cause 5: Burner ports clogged or blocked.
- Reference “Problem: Irregular flame pattern” on the
following page. Clean the burner ports as described there.
Problem: The fire table emits a lot of black smoke when in use
Possible Cause 1: Hose from gas fire table is pinched.
- Make sure the hose is not pinched between the
fire table and the source of the gas.
Possible Cause 2: Flame is being obstructed at burner ports.
- Make sure that the gas ports on the burner are free of any
lava rocks so that the flame can flow naturally.
venturi