Use and Care Manual

WWW.V

INOTEMP.COM

Cancellation or Fees Terms:

Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not r esponsible for the

carrier’s missed/Non deli very for any reason. Delivery is curbside. Optional upgrades in delivery

service is an additional fee. If upgraded delivery service cannot be performed properly,

Purchaser agre es to accept delivery curbside and the difference in upgraded cost will not be

refunded. If item with free shipping/freight is canceled in transit, a charge of 25% of the price of

the u nit/s p l us f r eight costs both ways will be charged. All damages must be noted at time of

delivery on BOL and Sell er to be notified within 48 hours of delivery of such d a m a ge . Purchaser

acknowledges if cancelation is authorized by Seller, a 35% restocking fee and freight both ways

will be charged. No cancelation or refund on made-to- order products. If an order has bee n

placed an d production has not started, cancellation fee of 15% of t otal amount will be char ge d.

Cancelled orders paid by Credit Card will have an additional fee of 3% deducted from the to tal

refund. Refurbished units are sold as is. Purchaser assu m es risks to the quality and performance

of goods and assumes the costs of all necessary service or repair no t covered herein.

(Box here for check mark) Accept Terms & Conditions

Vinotemp International Corp. (“Seller”) and the person or en tit y that acquires these goo ds from

Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:

Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or

freight collect. Seller assumes responsibility for the goods sold to the Purchaser until the go ods

have reached Purchaser’s de l i very address (FOB Destination) and the de l i very receipt is signed

clear. Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roa ds,

remote locations, stairs, elevators, nar row door openings an d other such issues in attempting

to fit or deliver the goods into the Purchaser’s location. Delivery to remote locations may

require additional fees. Remote location may be defined at the discretion of the carrier as more

or less than 50 miles from the nearest major city. Purchaser assumes all responsibility for

additional costs related to freight such as access, measurement, inst allation, hookup, wiring,

moving and storage of the goods, flight of stairs, carrier’s ina bility to safely and/or ad equately

deliver, inability to use the building elevator to lift the goods, narrow openings, along with any

additional costs to deliver or redeliver the product properly. Make sure to review access to the

property and size of the product ordered. The transportation of all goods is subject to t he terms

and conditions which the carrier imposes on Purchaser. Installat i on is the re sponsibility of the

Purchaser. If white glove de livery was ordered and cannot be performed properly, or access is

hindered in any way, Purchaser agrees to accept delivery curbside (delivery service cannot be

refunded). If Purchaser will-calls or pays for their own freight responsibility transfers to the

Purchaser when the Purchaser or Purchasers freight company picks up the unit from Se l l er.

Freight q uoted are either curbside, threshold or white glove. Standard white glove delivery is

main floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary) an d removal

of packaging, additional fees for additional requests. Each service h a s a different rate a nd will

require additional fees. If freight is not charged (Free Shipping or Freight Inclu ded) and the

order is cancelled after shipping, a freight ch a r ge of 25% of the cost of the unit, each direction

will be charged. Item swap outs are arranged as curbside delivery and pickup unless noted

otherwise. There is n o white glove service for returns. Approved returns must have original