User Manual

CAUTION: Do not try to repair your ice maker yourself.
Doing so invalidates the warranty.
15
Troubleshooting
Problem Possible Cause
The freezer temperature is too high.
Possible Solution
Make sure that the freezer temperature is low enough to make ice.
There may be something
mechanically wrong
with the ice maker.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The water inlet switch
• The thermostat
• The water inlet valve
The ice maker is not plugged in
correctly.
The ice maker is not
working
Make sure that the ice maker connector plug is fully inserted into the
socket.
The fill tube is not correctly seated
in the fill cup.
The ice tray is not filling
The ice smells funny
Make sure that the fill tube is correctly inserted into the fill cup
opening.
The water supply valve is turned off. Make sure that the water supply valve is turned on.
Inspect the water supply line for problems.
The ice storage bin needs cleaning. Empty and wash the ice storage bin and discard the old ice cubes.
The ice maker buzzes Normal The ice maker water valve buzzes when the ice maker fills with water.
The ice maker makes too
much ice or will not shut
off
The wire signal arm is jammed in
the wrong position.
Make sure that the ice maker wire signal arm is not jammed and free
it if it is.
The shutoff switch is broken. Call an appliance technician and have the switch tested.
The ice cubes will not
eject
There may be something
mechanically wrong with the
ice maker
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The water inlet switch
• The thermostat
The ice smells funny or
tastes bad
The ice storage bin or freezer needs
cleaning.
Empty and wash the ice storage bin and discard the old ice cubes.
Wash the interior of the freezer. Remove any old food.
The water inlet filter (if you are
using one) needs to be replaced.
Replace the water inlet filter.
There may be impurities in the
water supply line.
Flush out the water supply line.
The ice is discolored
There may be impurities in the water
supply line or the ice mold tray.
Flush out the water supply line and clean the ice mold tray.
Install a water supply line filter if your refrigerator doesn’t have one.
The ice maker
makes no ice