User guide

Emerald ICE Flash Voice Mail Mailbox Owner’s Guide 3-1
3
Getting Started
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Accessing Your Mailbox
Call the Voice Mail system by pressing your dedicated Voice Mail key on your phone
or dial the Voice Mail system hunt group number: 253
. The hunt group number is a
number assigned by your administrator in system configuration so that users can
dial directly into the voicemail system and access the features.
If you hear the system greeting, press # and your mailbox number. With some
telephone systems this step will not be required. You will automatically be routed to
your own mailbox.
When prompted, enter your password. The system will then tell you how many new
and how many saved messages you have in your mailbox. The mailbox Main Menu
is then played.
Disconnecting from the System
When you have finished using the system, press * until the system says, ʺHanging
up now. Goodbye.ʺ
If after pressing 1 you attempt to disconnect while there are new messages in your
mailbox, the system plays a message, “The mailbox is not empty.ʺ You are then
returned to the mailbox Main Menu. Press 1 if you wish to listen to the new
message. Press ** to hang up.