User guide

Emerald ICE Deluxe Telephone User Guide 4-17
Calling Features
4
Feature Code:
H
Description
The Holding Call Answer feature allows you to place a call on hold and retrieve
calls from hold by pressing the
H
button. When multiple calls are holding at an
extension, Holding Call Answer will access the outside line that has been holding
the longest while placing the current call on hold.
Holding Call Answer works for all outside lines. It is possible to handle calls that do
not appear (no button) at an extension via Holding Call Answer.
1. When one or multiple calls are holding at your extension, press
H
. The
oldest holding call is connected.
2. Press
H
again to place this call on hold.
3. Press
H
again to answer the next oldest holding call.
4. Repeat as required for any calls on hold. (From your extension)
Operational Notes
• Holding Call Answer will also operate for intercom calls placed on hold.
• If the person on hold hangs up, the system will automatically release the
held CO line.
4.15 Holding Call Answer