User guide

2-12 Emerald ICE Deluxe Telephone User Guide

Telephone Setup

Feature Code: PGM

Description

There are several choices for forwarding your calls:

• Direct – Forward all of your calls,

• Busy – Forward your calls when your telephone is busy.

• Follow Me – Forward calls at your extension to the extension where you are

currently working (conference room, associate’s office, etc.)

• Follow Preset – Invoke call forward at your extension so that it can be

changed from another extension.

• No Answer – Forward your calls for no answer conditions.

• External – Forward calls transferred to your extension to a different tele-

phone number. This feature must be enabled for your extension in database

administration

Forward conditions can be set as follows for each call forward type:

• Intercom calls only.

• Intercom and outside line (including transferred outside lines) calls.

• Outside line (CO Line) calls only.

Setup

Direct Call Forward

1. Press PGM

or the Feature/DSS Button designated as CALL FWD (if

programmed). The display shows:

2. Press

[direct]. The display shows:

2.7 Call Forward

CALL FORWARD

direct busy next

DIRECT CFW._

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