User guide

3-10 Emerald ICE HD Voicemail Mailbox User Guide
Basic Operations
3
Select date
(01 to 31)
Set the hour and the minutes as either 3 or 4 digits.
Set 2:00 as
200
Set 10:15 as
1015
Press
1
for AM or
2
for PM.
Since most people are not familiar with 24-hour format, the system only accepts
time in 12-hour clock format. Users must set the time for future delivery in the
time zone of the systemʹs location.
Usersʹ Classes of Service determine whether or not they may specify delivery time
for messages and the number of days in advance that messages may be sent.
Different delivery options can apply to different destinations.
When sending to multiple destinations, the option(s) assigned to the previous
destination (e.g., confidential, priority, proof of delivery and specify delivery time)
apply to the next destination. To cancel a previous option, dial the number of that
option again before sending the message to the next destination. This action turns
the option off. In this way, the same message can be sent to two people with it
going to one person as ʺPriority,ʺ to another as ʺConfidential,ʺ and to a third as
ʺPriorityʺ and ʺConfidential.ʺ Any combination of the options is possible.
Dial By Name
2
→ Record your
#
→
#
Message →
#
Spell →
#
Send
Message Acceptable name message
1
Listen to
0
Delivery
Message options
2
Erase and
*
Cancel
re-record destination
3
Continue recording
*
Cancel Message
Have you ever recorded a message and realized you can’t find your mailbox
directory? This experience can be extremely frustrating for users who end up
hanging up, losing the message they recorded, looking for a directory and then
restarting the whole process. The Dial-By-Name feature allows users to easily send
messages without memorizing mailbox numbers.
After you finish recording the message, dial
#
twice to spell a name. The
system needs only enough letters to uniquely identify the mailbox, so you may not
need to spell the full name. As soon as the system finds an exact match for the
name, the name is played to confirm the destination. Use the keys on your
telephone to spell the last name of the person to receive the message. For
example, Smith Bob is entered as:
76484262
.
Dial
7
to enter a Q, and dial
9
to enter a Z.