User guide
Emerald ICE HD Voicemail Mailbox User Guide 2-3
Getting Started
2
Users may request confirmation from the system regarding the status of messages
they sent. There are two types of confirmation available:
A positive confirmation of receipt. - This notice indicates that the message
sent by the user was reviewed by the recipient. This notice is generated only
if the original message was sent with the ʺproof of deliveryʺ option.
A notification of an undelivered message. - This notice indicates that a
message has resided in the recipientʹs mailbox for X days and that it has not
been listened to. The number of days (ʺXʺ) is determined on a per mailbox
basis by the system administrator via Class of Service . This notice may be
generated only if the original message was sent with the ʺundelivered message
notificationʺ delivery option. Confirmation notice may be skipped.
When you have finished using the system, press
*
until the system says, ʺExiting
the system. Goodbye.ʺ
If you attempt to disconnect while there are new messages in your mailbox, the
system plays a message, ʺCheck your mailbox for new messages.ʺ
Press
1
if you wish to listen to the new message.
Press
*
to disconnect from the system.
2.5 Confirmation Notices
2.6 Disconnecting from the System