User's Manual

41
Callsarenotconnected
Ensurethatyouhaveaccessedtherightcellularnetwork.
Ensurethatyouhavenotsetcallbarringforthephonenumberyouare
dialing.
Ensure that you have not set call barring for the incoming phone
number.Otherscannothearyouspeakingonacall
Ensurethatyouarenotcoveringthebuiltinmicrophone.
Ensurethatthemicrophoneisclosetoyourmouth.
Ifusingaheadset,ensurethatitisproperlyconnected.
SoundechoesduringacallAdjustthevolumebypressingtheVolumekey
ormovetoanotherar ea.
AcellularnetworkortheInternetisoftendisconnectedoraudioquality
ispoor
Ensurethatyouarenotblockingthedevice’sinternalantenna.
When you are in areas with weak signals or poor reception, you may
losereception.Youmayhaveconnectivityproblemsduetoissueswith
theserviceprovidersbasestation.Movetoanotherareaandtryagain.
Whenusingthedevicewhilemoving,wirelessnetworkservicesmaybe
disabledduetoissueswiththeservicepro vidersnetwork.Thebattery
iconisemptyYourbatteryislow.Chargethebattery.
Thebatterydoesnotchargeproperly(ForSigmamobileapproved
chargers)
Ensurethatthechargerisconnectedproperly.
VisitaSigmaMobileServiceCentreandhavethebatteryreplaced.
Thebatterydepletesfasterthanwhenfirstpurchased
When you expose the device or the battery to very cold or very hot
temperatures,theusefulchargemaybereduced.
42
Battery consumption increases when you use messaging features or
someapps,suchasgamesortheInternet. Thebatteryisconsumable
andtheusefulchargewillgetshorterovertime.
Yourdeviceishottothetouch
Whenyouuseappsthatrequiremorepoweroruseappsonyour
device
foranextendedperiodoftime,yourdevicemayfeelhottothetouch.
Thisisnormalandshouldnotaffectyourdevice’slifespanorperformance.
Ifthe deviceoverheatsorfeelshotforaprolongedperiod,donotuseit
for a while. If the device continues to
overheat, contact a Samsung
ServiceCentre.Errormessagesappearwhenlaunchingthecamera
Yourdevicemusthavesufficientavailablememoryandbatterypowerto
operate the camera app. If you receive error messages when launching
thecamera,trythefollowing:
Chargethebattery.
Freesomememorybytransferringfilestoacomputerordeletingfiles
fromyourdevice.
Restart your device. If you still have troubles with the camera app,
contactSigmamobileserviceCentre.
Photoqualityispoorerthanthepreview
 The quality of your photos may vary, depending on the surroundings
andthephotographytechniquesyouuse.
If you take photos in dark areas, at night
or indoors, image nois e may
occurorimagesmaybeoutoffocus.