User's Manual
41
Callsarenotconnected
• Ensurethatyouhaveaccessedtherightcellularnetwork.
• Ensurethatyouhavenotsetcallbarringforthephonenumberyouare
dialing.
• Ensure that you have not set call barring for the incoming phone
number.Otherscannothearyouspeakingonacall
• Ensurethatyouarenotcoveringthebuilt‐inmicrophone.
• Ensurethatthemicrophoneisclosetoyourmouth.
• Ifusingaheadset,ensurethatitisproperlyconnected.
SoundechoesduringacallAdjustthevolumebypressingtheVolumekey
ormovetoanotherar ea.
AcellularnetworkortheInternetisoftendisconnectedoraudioquality
ispoor
• Ensurethatyouarenotblockingthedevice’sinternalantenna.
• When you are in areas with weak signals or poor reception, you may
losereception.Youmayhaveconnectivityproblemsduetoissueswith
theserviceprovider’sbasestation.Movetoanotherareaandtryagain.
• Whenusingthedevicewhilemoving,wirelessnetworkservicesmaybe
disabledduetoissueswiththeservicepro vider’snetwork.Thebattery
iconisemptyYourbatteryislow.Chargethebattery.
Thebatterydoesnotchargeproperly(ForSigmamobile‐approved
chargers)
• Ensurethatthechargerisconnectedproperly.
• VisitaSigmaMobileServiceCentreandhavethebatteryreplaced.
Thebatterydepletesfasterthanwhenfirstpurchased
• When you expose the device or the battery to very cold or very hot
temperatures,theusefulchargemaybereduced.
42
• Battery consumption increases when you use messaging features or
someapps,suchasgamesortheInternet. Thebatteryisconsumable
andtheusefulchargewillgetshorterovertime.
Yourdeviceishottothetouch
Whenyouuseappsthatrequiremorepoweroruseappsonyour
device
foranextendedperiodoftime,yourdevicemayfeelhottothetouch.
Thisisnormalandshouldnotaffectyourdevice’slifespanorperformance.
Ifthe deviceoverheatsorfeelshotforaprolongedperiod,donotuseit
for a while. If the device continues to
overheat, contact a Samsung
ServiceCentre.Errormessagesappearwhenlaunchingthecamera
Yourdevicemusthavesufficientavailablememoryandbatterypowerto
operate the camera app. If you receive error messages when launching
thecamera,trythefollowing:
• Chargethebattery.
• Freesomememorybytransferringfilestoacomputerordeletingfiles
fromyourdevice.
• Restart your device. If you still have troubles with the camera app,
contactSigmamobileserviceCentre.
Photoqualityispoorerthanthepreview
The quality of your photos may vary, depending on the surroundings
andthephotographytechniquesyouuse.
If you take photos in dark areas, at night
or indoors, image nois e may
occurorimagesmaybeoutoffocus.