System information

Error messages
Error messages are very important messages about issues that impact both the Fiery Server and the copier/printer
and prevent jobs from printing (for example, a paper jam). If multiple errors occur simultaneously, the most critical
error appears first. After the first error is resolved, the next error appears.
The following are examples of error messages that may appear:
•
Check copier/printer power and cable connections
•
Copier/printer serial communications lost
•
Printing suspended
•
Copier/printer front door open
•
Toner empty
•
Paper jam
Paper mismatch errors
If a job is submitted to print, and it does not match the paper or paper tray attributes, the job generates an error. The
job remains in the Print queue or is blocked, canceled or suspended based on Fiery Server settings.
The Fiery Server has the following mismatch error modes:
•
Suspend on Mismatch
•
Cancel on Mismatch
Suspend on Mismatch jobs remain in the Print queue for an interval of time ("the timeout period") defined in Setup.
During this time, a mismatch error message and a timer appear. The timer indicates how much time you have to
correct the error before the job is released from the Print queue and canceled. To avoid automatic cancellation of the
job, you must load the correct paper in the paper tray before the timeout period ends. Meanwhile, the next job
prints. If that job prints before the timeout period ends, the Suspend on Mismatch job is resubmitted to the Print
queue.
Fiery Command WorkStation
Adding and connecting a Fiery server
21