Installation guide

C
C-5 Troubleshooting
If you have configured the Fiery EX2101 and set up client computers and network
servers according to guidelines in the Configuration Guide and the User Software
Installation Guide, try printing a Test Page (in Command WorkStation or Command
WorkStation LE, choose Print Pages from the Server menu).
If you can print the Test Page but still cannot print a document from a remote
computer, contact the system administrator to troubleshoot the network connection.
If you cannot connect, and you cannot print the Test Page, check the copier’s touch
panel display.
Setup error messages
For information on Setup error messages, see the Configuration Guide.
If this happens Try this
The copier is not in
Standby mode.
The copier’s Automatic Power-Off function may have shut
down the copier.
Turn the copier on, and try printing a Test Page again when
the copier has warmed up.
You still cannot print a
Test Page.
Make a copy. If you can make a copy, restart the
Fiery EX2101, and when you see Idle on the status line of the
Fiery EX2101 display, try printing a Test Page again. If the
Test Page still fails to print, contact your authorized service/
support center.