User's Manual
Table Of Contents
- Chapter 0 - Front Cover
- Chapter 0 - Table of Contents
- Chapter 1 - Introduction
- Chapter 2 - Starting Out
- Chapter 3 - Example Applications
- Chapter 4 - Utilities and Features
- Chapter 5 - Web Configuration Manager
- Chapter 6 - Serial Configuration and Applications
- Chapter 7 - Bridging and Mesh Networking
- Chapter 8 - Antenna Setup
- Apx A - Licensing Information
- Apx B - Interface Ports
- Apx C - Radio Configuration
- Apx D - Security
- Apx E - Troubleshooting
- Apx F - Horizon 2.4 Specifications
- Apx G - Horizon 900 Specifications
- Apx H - Horizon 4.9 Specifications
- Apx I - Horizon 5.8 Specifications
APPENDIXE
TROUBLESHOOTING
Revised: 06 Jan 2017 APX E-4 ESTeem Horizon Series
AccessPointMode
WirelessLANcardsarenotconnecting–VerifythatthewirelessLANcardsaresettoInfrastructureMode,haveamatchingSSID
(orESSIS)setthesameastheHorizonandthatallencryptioncodesarethesame.
MyWirelessLANcardshowsasolidconnection,butIcannotpassanydata–VerifytheencryptionandtheACLsettingonthe
HorizonmatchthewirelessLANcard.
AccessPointPeerMode
Howlongdoesittaketore‐establ is htheWirelessEthernetNetwork?‐IfacommunicationlinkislostandtheWirelessNetwork
needstore‐establishthe repeaterroutes,thetimecantakeupto10seconds.
ShouldtheAPRepeaterModebeusedonmobileequipment?‐TheAPRepeatermodeshouldbeusedonequipmentthatwill
notchangetheRepeaterRouteasitmoves.Forexam ple,ifamobiledevicesuchasacranecancommunicatedirectlyto another
ESTeemandwillnotloosethelinkinitstrav e l , theAPRepeaterModecouldbeused.IfthedevicerequirestwoESTeemHo r izon’s
(Base andRepeater) to ma
intain communication across its complete travel, the Station Modesshould beused on the mobile
device.Theproblem will bein thetime that themobile ESTeem willtake totransfer betweenthe twosites.InAccess Point
Repeatermodethetransfercantakeupto30seconds,whiletheEtherStationmod
ewilltransfer withoutapacketloss.
DoesWEPhavetobeused?–TheWEPdoesnothavetobeenabledforthemodemstocommunicate,butallmodemsmustbe
configuredthesameway.
Correct configuration, but cannot establish communications. – In addition to the network configuration, all Horizon modems
configuredintheAPmodemustsharethesameSSIDandbeonthesamefrequencychannel.Themostlikelycauseoftheerror
istheWLANMACaddressisnotconfiguredin bothHorizon’srepeatertables.Ifonlyonesideisconfigured,everythingwillappear
tobecorrect butnocommunicationwi
llfunction.
EtherStation
HowdoIaccess theHorizonwebpageinEtherStationMode?TheHorizondoesnothaveanactivewebbrowserwhenconfigured
in EtherStation mode.You must access the ESTeem with the ESTeem Discovery Program or through the RS‐232 port after
configurationinthismode.Tomonitorthelinkstatus,youcanusetheEtherStationStatusprogram.
WhatIPaddressdoIconfiguretheESTeeminEtherStationmode?–TheHorizonwillnothaveanIPaddressinEtherStationmode.
Icannotlinkmydeviceintothewirelessnetwork–Ve rifytha ttheMACaddressofthedeviceisexactlythesameasconfiguredin
theHorizon.TheMACaddressmusthavecolonsbetweenthevalues.
CanIconnectmyHorizoninEtherStationmodetoaHUBorEthernetSwitch?–No.Themodemmustbeconnecteddirectlyto
theEthernetdeviceforwhichitisprogrammed.InEtherStationmodetheHorizoncanonlyserviceONEEthernetdevice.