User's Manual Part 3

• The SuperM.O.L.E.® Gold Profiler clock resets itself: Calendar/clock battery
discharged: Replace the calendar/clock battery.
7.2.1. Communications Problems
“SuperM.O.L.E.® Gold not responding” error message:
• Try triggering the M.O.L.E. Profiler with the switch. (Doing this will erase the data in
memory so do this as a last resort). If you cannot get the light to flash, you have a
hardware problem with the M.O.L.E. Profiler itself.
If you can activate the SuperM.O.L.E.® Gold with the switch, check for the
following:
• Wrong computer port: Cable must be connected to which is selected using the
Configuration command in the M.O.L.E.® MAP Software.
• Conflicting use of COM port: Perhaps some other software, such as a mouse
driver, communications programs, or PDA is trying to use the COM Port.
• Computer Interface cable defective: Order spare or replacement cables from
ECD, refer to Service>How to Get Additional Help for contact information.
7.2.2. Calibration Information
Because the SuperM.O.L.E.® Gold Profiler is made with precision components with high
temperature stability and tight tolerances; the analog-to-digital converter remains stable
for years. High quality components together with software algorithms based on the
IPTS-68* standard for Type K thermocouples have been provided to yield specified
accuracy and long-term stability. Each unit has been tested at the factory before it is
shipped.
ECD recommends the M.O.L.E. profiler is factory re-calibrated every 6 months
when it is being
used constantly. If the use is occasional, a period of no greater
than 12 months between calibrations is recommended.
Depending on use, however, temperature accuracy should be periodically verified using a
suitable temperature standard. Any observed inaccuracies are probably not caused by
calibration error but by any one of a number of other sources, primarily the following:
1) Poor thermocouple connectors or open thermocouples.
2) Using a temperature standard that is inaccurate or is not traceable to the National
Institute of Standards and Technology (NIST, formerly the Nation Bureau of
Standards).
• Check the accuracy of your temperature standard and that it is traceable to NIST.
Be sure that you’re using Type K wire connected to the standard. Be sure that your
temperature standard is cold-junction compensated, or use an ice point reference.
3) Extremely low Power Pack charge.
• Recharge the Power Pack. Refer to topic Basics>Setup>Charging the Power
Pack Battery.
4) Sudden changes or excessive ambient temperatures.