User's Manual Part 3

MEGAM.O.L.E.® Help System Guide ♦352♦
6.0 Service and Troubleshooting
6.1. General Service Information
This section covers maintaining and troubleshooting a M.O.L.E., Thermocouples, Power
Pack battery, Software, Wiring, and other parts of the system.
The following service and calibration instructions are for use by qualified
personnel only. Refer to the Safety>Operators Safety Information prior to
performing any service.
Service Troubleshooting:
Decide if the problem is with the M.O.L.E. profiler Hardware, Communications, or
Software.
• If the problem occurs while attempting to log data, the Hardware may be faulty.
• If the problem occurs while attempting to communicate between M.O.L.E. profiler
and the computer, the Communications links may be faulty.
• If the problem occurs while attempting to use a software function, the software
may be faulty.
Once it has been determined what item is causing the problem, refer to the appropriate
service section. Start at the top of the list and work your way down. If the problem is still
unresolved go to Service>How to Get Additional Help
.