user manual Built-In Electric Oven EON67000
We were thinking of you when we made this product
electrolux 3 Welcome to the world of Electrolux Thank you for choosing a first class product from Electrolux, which hopefully will provide you with lots of pleasure in the future. The Electrolux ambition is to offer a wide variety of quality products that make your life more comfortable. You will find some examples on the cover in this manual. Please take a few minutes to study this manual so that you can take advantage of the benefits of your new machine.
electrolux contents Contents Safety instructions Description of the Appliance Before Using for the first time Using the Rings Using the Oven Uses, Tables and Tips Cleaning and Care What to do if … Installation Instructions Disposal Guarantee/Customer Service Service 5 7 11 13 15 41 62 72 74 79 80 82 The following symbols are used in this user manual: 1 3 2 Important information concerning your personal safety and information on how to avoid damaging the appliance.
safety instructions electrolux 5 Safety instructions Electrical safety • This appliance must be only connected by a registered electrician. • In the event of a fault or damage to the appliance: Take the fuses out or switch off. • Repairs to the appliance must only be carried out by qualified service engineers. Considerable danger may result from improper repairs. If repairs become necessary, please contact our Customer Services or your dealer.
electrolux safety instructions How to avoid damage to the appliance • Do not line the oven with aluminium foil and do not place baking trays, pots, etc. on the oven floor, as the heat that builds up will damage the oven enamel. • Fruit juices dripping from the baking tray will leave stains, which you will not be able to remove. For very moist cakes, use a deep tray. • Do not put any strain on the oven door when open. • Never pour water directly into the oven when it is hot.
description of the appliance electrolux 7 Description of the Appliance General Overview Control panel Door handle Light bar Oven door
electrolux description of the appliance Control Panel Oven display Hob Cooking Zone Control Knobs Function buttons Oven Hob Cooking Zone Control Knobs
description of the appliance electrolux 9 Oven Features All interior oven walls, except the floor of the oven, are coated with a special enamel (catalytic coating). Top heat and heating elements Oven lighting Shelf positions Meat probe socket Fat Filter Oven lighting Fan heating element Fan Bottom Heat Oven shelf runners, removable Inside of door On the inside of the oven door you will find the numbers of the different oven shelves.
electrolux description of the appliance Oven accessories Oven shelf For cookware, cake tins, roasts and grilled foods. Baking tray For cakes and biscuits. Roasting Pan For baking and roasting or as a pan for collecting fat. Meat probe For determining exactly how far joints of meat are cooked.
before using for the first time electrolux 11 Before Using for the first time Setting and changing the time The oven only operates when the time has been set. When the appliance is connected to the electrical supply or when there has been a power cut, Time flashes automatically. Using the time. or button, set the current After approx. 5 seconds, the clock stops flashing and the clock displays the time of day set. The appliance is now ready to use.
electrolux before using for the first time Initial Cleaning Before using the oven for the first time, you must clean it. Important: Do not use sharp, abrasive cleaning agents! These could damage the surface. For metal fronts, use normal commercially available cleaning agents. 1. Open door. The oven light is activated. 2. Remove all accessories and the slide-in grids and clean with warm water and washing-up liquid. 3. Wipe the floor of the oven clean with warm washing-up solution and dry. 4.
using the rings electrolux 13 Using the Rings Press the ring switch to use it. The switch will then pop up. Also refer to the operating instructions for your built-in hob. It contains important information on ovenware, operation, cleaning and care. The cooker has pop-up ring switches. front left rear left Heat settings • Heat settings can be set from 1-9. • Intermediate positions are possible for settings 2-7.
electrolux using the rings Setting the heat setting 1. Select the heat setting. 2. To end the cooking process, turn back to the Off position. The power indicator light and the bar display is lit as long as a ring is on. Switching on the dual fry/cook area The control for the dual fry/cook area is switched on by turning to the right, and cannot be turned past the stop! 1. Turn the dual fry/cook control to the right.
using the oven electrolux 15 Using the Oven The Electronic Oven Control Temperature/Clock Oven Functions Clock functions/Operating time Heat indicator On/Off Temperature check Oven function selection General instructions • Always switch the appliance on first by pressing the On/Off button. • When the selected function is lit, the oven begins to heat up or the time set begins to count down. • The Operating time display shows how long the oven has been operating.
electrolux using the oven Selecting an oven function 1. Switch on the appliance using the On/Off button. 2. Press the or button repeatedly until the desired oven function appears. • A suggested temperature appears in the temperature display. • If the suggested temperature is not changed within approx. 5 seconds, the oven starts to heat up. The oven function can be changed while the oven is working. Changing the oven temperature Press the or button, to raise or lower the temperature.
using the oven electrolux 17 Switching off the oven function To switch off the oven, press the or button repeatedly until no oven function is displayed any more. If there has been no oven function and no clock function working for about 2 minutes, the appliance switches itself off automatically. But the bar display remains lit. To switch the light bars off, switch the appliance on using the On/Off button and switch it off again. Switching the oven off Switch off the appliance using the On/ Off button.
electrolux using the oven Heat indicator Warming up indicator When the oven function has been switched on the bars that slowly light up one after the other indicate how far the oven has heated up. Residual heat indicator When the oven has been switched off, the bars that are still lit indicate the residual heat remaining in the oven.
using the oven electrolux 19 Oven Functions The oven has the following functions: Oven function Application Convection with ring heating element For roasting and baking on up to three levels at the same time. Set the oven temperatures 20-40 °C lower than when using upper/lower heat. Conventional Cooking For baking and roasting on one oven level. Pizza Setting For baking on one oven level dishes that require more intensive browning and a crispy base.
electrolux using the oven Inserting the Oven Shelf, Baking Tray and Roasting Pan Shelf runner safety and anti-tip device As a shelf runner safety device, all insertable components have a small curved indentation at the bottom on the right and left-hand edge. Always insert insertable components so that this indentation is at the back of the oven interior. This indentation is also important for preventing the insertable components from tipping.
using the oven electrolux 21 Inserting the oven shelf and roasting pan together Lay the oven shelf on the roasting pan. Push the roasting pan between the guide bars of the selected oven level.
electrolux using the oven Inserting/Removing the Fat Filter Only use the fat filter when roasting to protect the rear heating elements from fat splashes. Inserting the fat filter Hold the fat filter by the grip and insert the two mounts downwards into the opening on the rear wall of the oven (fan opening). Taking out the fat filter Hold the fat filter by the grip and unhook it.
using the oven electrolux 23 Meat probe For switching off the oven when the temperature at the centre of a roast reaches a set temperature. There are two temperatures to be set: – The oven temperature: See Roasting Table – The core temperature: See Meat probe Table Important: Only the meat probe supplied may be used. If replacing, please use only original replacement parts. 1. Switch on the oven with the On/ Off button. 2.
electrolux using the oven The display changes to the current core temperature If the current core temperature has already been displayed, before the desired core temperature is set, then press the Selection button repeatedly, until the Meat probe function flashes and then carry out the setting. The core temperature is displayed from 30°C. 5. Select the desired oven function and temperature.
using the oven electrolux 25 Checking or changing the core temperature – Press the Selection button repeatedly until the Meat probe function flashes and the core temperature set appears in the display. – If necessary, change the temperature using or . Checking or changing the oven temperature – If necessary, change the temperature using or .
electrolux using the oven Clock Functions Time display Clock Functions Clock Cook time/End time/Operating time Clock functions Meat probe Countdown To set a countdown. A signal sounds after the time has elapsed. This function does not affect the functioning of the oven. Cook time To set how long the oven is to be in use. End time To set when the oven is to switch off again. Time To set, change or check the time (See also section “Before Using for the First Time”).
using the oven electrolux 27 How to use the clock functions • After a clock function has been selected, the corresponding function light flashes for about 5 seconds. During this period, the desired times can be set or modified using the or button. • When the desired time has been set, the corresponding function light continues to flash for approx. 5 seconds, then remains illuminated. The set time begins to run. • With Countdown the oven must also be switched on in order to set the clock function.
electrolux using the oven Countdown 1. Press the Selection button repeatedly until Countdown flashes. 2. Using the or button, set the desired countdown. After about 5 seconds, the display shows the time remaining. Countdown lights up When 90% of the time set has elapsed, a signal sounds. When the time has elapsed, a signal sounds for 1 minute. “00.00” and Countdown flash. To stop the flashing and the audible signal: Press any button.
using the oven electrolux 29 Cook time 1. Select oven function and temperature. 2. Press the Selection button repeatedly until Cook time flashes. 3. Using the or button, set the desired cooking time. Cook time lights up When the time has elapsed, “00.00” and Cook time flash. A signal sounds for 2 minutes. The oven switches itself off. To stop the flashing and the audible signal: Press any button.
electrolux using the oven End time 1. Select oven function and temperature. 2. Press the Selection button repeatedly until End time flashes. 3. Using the or button, set the desired switch-off time. End time lights up and the switch-off time is displayed. When the time has elapsed, “00.00” and End time flash. A signal sounds for 2 minutes. The oven switches itself off. To stop the flashing and the audible signal: Press any button.
using the oven electrolux 31 Cook time bined and End time com- Cook time and End time can be used simultaneously, if the oven is to be switched on and off automatically at a later time. 1. Select oven function and temperature. 2. Using the Cook time function, set the time required for cooking the dish, e. g.,: 1 hour. 3. Using the End time function, set the time at which the dish is to be ready. e. g.,: at 14:05. Cook time and End time light up.
electrolux using the oven Changing the Time The time can only be modified, if the child safety device is deactivated, neither of the clock functions Cook time or End time nor any oven functions are set. 1. Press the Selection peatedly until Time 2. Using the rent time. or button reflashes.. button, set the cur- After approx. 5 seconds, the clock stops flashing and the clock displays the time of day set. The appliance is now ready to use.
using the oven electrolux 33 Other functions Switching off the display You can save energy by switching off the clock display. Switching off the clock display 1. If required, switch off the appliance using the On/Off button. 2. Press the Selection button and the button at the same time until the display goes out. As soon as the oven is switched on again, the display comes on automatically. When the appliance is switched off again, the clock display goes out again.
electrolux using the oven Activating the child safety device 1. If necessary, switch on the appliance using the On/Off button. No oven function must be selected. 2. Press and hold the Selection and buttons at the same time, until “SAFE” appears in the display. The child safety device is now set. Cancelling the child safety device 1. If necessary, switch on the appliance using the On/Off button. 2. Press and hold the Selection and buttons at the same time, until “SAFE” disappears from the display.
using the oven electrolux 35 Cancelling the button lock Press and hold the Selection and buttons at the same time, until “LOC” disappears from the display. The button lock is automatically lifted when the oven function is switched off. Heat+Hold The Heat+Hold function keeps your prepared dish warm for 30 minutes, after the baking or roasting process is completed. This is helpful, for example, if your guests are late. Pre-condition for Heat+Hold: • Set temperature is above 80°C Switching on Heat+Hold 1.
electrolux using the oven Oven Automatic cut-out If the oven not switched off after a certain time, or if the temperature is not modified, it switches off automatically. The last temperature set appears in the temperature display. The oven switches itself off when the oven temperature is: 30 - 120°C 120 - 200°C 200 - 250°C 250 – max °C after after after after 12.5 hours 8.5 hours 5.5 hours 3 hours Using the appliance after an automatic cut-out Switch the oven off completely.
using the oven electrolux 37 Mechanical door lock When the appliance is delivered the door lock is deactivated. Activating door lock 1. Take hold of the door trim(B) on the upper edge of the door at both sides and press inwards to release the clip seal. Then remove the door trim by pulling it upwards. 2. Activate lever: Remove lever (1) and move 4mm to the left (2) and insert (3). 3.
electrolux using the oven On the open side of the door trim (B) there is a guide bar (C). This must be pushed between the outer door panel and the guide corner (D). he clip seal (E) must be snapped in. To open the oven door. 1. Keep lever pressed. 2. Open the door. To close the oven Close door without pressing the lever. Deactivating door lock To deactivate the door lock, the lever is moved to the right again. Proceed as described above.
using the oven electrolux 39 Removing door lock 1. Take hold of the door trim(B) on the upper edge of the door at both sides and press inwards to release the clip seal. Then remove the door trim by pulling it upwards. 2. Demount lever: Remove lever (1). 3. Remove trim from the under side of the door trim (B)(2) and push in (3).
electrolux using the oven 4. Take hold of the door trim(B) at each side, position it on the inside edge of the door and push the door trim (B) onto the upper edge of the door On the open side of the door trim(B) there is a guide bar(C). This must be pushed between the outer door panel and the guide corner(D). The clip seal(E) must be snapped in. 5. Close the oven door.
uses, tables and tips electrolux 41 Uses, Tables and Tips Cooking table The information given in the following table is for guidance only. Heat setting Cooking process 0 1 1-2 Suitable for Cook time Tips/Hints Residual heat, Off position Keep warm Keeping cooked foods warm As required Cover Melting Hollandaise sauce, melting butter, chocolate, gelatine 5-25 mins. Stir occasionally 10-40 mins.
electrolux uses, tables and tips We recommend when boiling or searing foods using the highest heat setting at first and then letting foods requiring a longer cooking time finish cooking on the desired heat setting. Overheated fats and oils can ignite very quickly.
uses, tables and tips electrolux 43 Baking Oven function: Convection with ring heating element or Conventional Cooking Baking tins • For Conventional Cooking dark metal and non-stick tins are suitable. • For Convection with ring heating element bright metal tins are also suitable. 1 baking tray: e.g. oven level 3 1 cake tin: e.g. oven level 1 2 baking trays: z. g., oven levels 1 and 3 3 baking trays: oven levels 1, 3 and 5 Oven levels • Baking with Conventional Cooking is possible on one oven level.
electrolux uses, tables and tips General instructions • Insert the tray with the bevel at the front. • With Conventional Cooking or Convection with ring heating element you can also bake with two tins next to one another on the oven shelf at the same time. This does not significantly increase baking time. When frozen foods are used the trays inserted may distort during cooking. This is due to the large difference in temperature between the freezing temperature and the temperature in the oven.
uses, tables and tips electrolux 45 Baking table Baking on one oven level Type of baking Oven function Oven Temperature Time level °C Hr: Mins.
electrolux uses, tables and tips Type of baking Oven function Oven Temperature Time level °C Hr: Mins.
uses, tables and tips electrolux 47 Type of baking Oven function Oven Temperature Time level °C Hr: Mins.
electrolux uses, tables and tips Baking on more than one oven level Type of baking Convection with ring heating element Convection with ring heating element Temperature in °C Time Hours: Mins.
uses, tables and tips electrolux 49 Tips on Baking Baking results Possible cause Remedy The cake is not browned Wrong oven level enough underneath Place cake lower The cake sinks (becomes Oven temperature too high soggy, lumpy, streaky) Baking time too short Use a slightly lower setting Cake is too dry Cake browns unevenly Cake does not cook in the baking time given Set a longer baking time Baking times cannot be reduced by setting higher temperatures Too much liquid in the mixture Use less liqu
electrolux uses, tables and tips Pizza Setting table Shelf position Temperature °C Time Hr: Mins.
uses, tables and tips electrolux 51 Bakes and gratins table Dish Oven function Shelf position Temperature °C Time Hours mins.
electrolux uses, tables and tips Roasting Oven function: Conventional Cooking or Convection grilling Insert the grease filter when roasting! Roasting dishes • Any heat-resistant ovenware is suitable to use for roasting (please read the manufacturer's instructions). • Large roasting joints can be roasted directly in the roasting tray or on the oven shelf with the roasting tray placed below it. • For all lean meats, we recommend roasting these in a roasting tin with a lid.
uses, tables and tips electrolux 53 Roasting table Type of meat Quantity Ovenfunction Shelf position Temperature °C Time Hours mins. 1 200-250 2:00-2:30 Beef Pot roast 1-1.5 kg Conventional Cooking per cm. of thickness Roast beef or fillet - rare per cm. of thickness Convection grilling 1 1902001) 0:05-0:06 - medium per cm. of thickness Convection grilling 1 180-190 0:06-0:08 - well done per cm.
electrolux uses, tables and tips Type of meat Shelf position Temperature °C Time Hours mins. Quantity Ovenfunction Saddle of hare, leg of hare up to 1 kg Conventional Cooking 3 2202501) 0:25-0:40 Saddle of venison 1.5-2 kg Conventional Cooking 1 210-220 1:15-1:45 Haunch of venison 1.
uses, tables and tips electrolux 55 Meat probe Table Food to be Cooked Meat Core Temperature Beef Rib steak or fillet steak rare medium well done 45 - 50 °C 60 - 65 °C 70 - 75 °C Pork Shoulder of pork, ham joint, neck 80 - 82 °C Chop (saddle), smoked pork loin 75 - 80 °C Meat loaf 75 - 80 °C Veal Roast veal 75 - 80 °C Knuckle of veal 85 - 90 °C Mutton / lamb Leg of mutton 80 - 85 °C Saddle of mutton 80 - 85 °C Roast lamb, leg of lamb 70 - 75 °C Game Saddle of hare 70 - 75 °C Leg of ha
electrolux uses, tables and tips Low temperature cooking Oven function: Low temperature cooking With the oven function Low temperature cooking meat becomes beautifully tender and remains particularly succulent. We recommend Low temperature cooking for pieces of tender, lean meat and fish. Low temperature cooking is not suitable for e. g. pot roasts or fatty pork roasts. The oven heats up to the selected or pre-set temperature. When this temperature is reached, an acoustic signal sounds.
uses, tables and tips electrolux 57 Grill sizes Oven function: Grill or Dual grill with maximum temperature setting Important: Always grill with the oven door closed. The empty oven should always be pre-heated with the grill functions for 5 minutes. • For grilling, place the shelf in the recommended shelf position. • Always insert the tray for collecting the fat into the first shelf position from the bottom. • The grilling times are guidelines.
electrolux uses, tables and tips Defrosting Oven function: Defrost (no temperature setting) • Unwrap the food and place it on a plate on the oven shelf. • Do not cover with a plate or bowl, as these can substantially lengthen the defrosting time. • For defrosting, place the shelf in the 1st oven level from the bottom. Defrosting table Defrosting time mins. Further defrosting time (mins.
uses, tables and tips electrolux 59 Drying Oven function: Convection with ring heating element • Use oven shelves covered with greaseproof paper or baking parchment. • You get a better result if you switch the oven off halfway through the drying time, open the door and leave the oven to cool down overnight. • After this, finish drying the food to be dried.
electrolux uses, tables and tips Keep warm For keeping food warm. The temperature regulates itself automatically to 80 °C. Oven level: 3 also see section - Operating the oven under other functions Heat+Hold.
uses, tables and tips electrolux 61 Making preserves Oven function: Bottom heat • For preserving, use only commercially available preserve jars of the same size. • Jars with twist-off or bayonet type lids and metal tins are not suitable. • When making preserves, the first shelf position from the bottom is the one most used. • Use the shelf for making preserves. There is enough room on this for up to six 1-litre preserving jars. • The jars should all be filled to the same level and clamped shut.
electrolux cleaning and care Cleaning and Care Warning: First switch off the appliance and let it cool down before carrying out any cleaning. Warning: For safety reasons, do not clean the appliance with steam blasters or high-pressure cleaners. Attention: Do not use any corrosive cleaning fluids, sharp objects or stain removers. Do not clean the glass oven door with abrasive fluids or metal scrapers, which could scratch the surface. The glass could crack and shatter. 1.
cleaning and care electrolux 63 Shelf Support Rails The shelf support rails on the left and right hand sides of the oven can be removed for cleaning the side walls. Removing the shelf support rails First pull the front of the rail away from the oven wall (1) and then unhitch at the back (2).
electrolux cleaning and care Oven Lighting Warning: Risk of electric shock! Prior to changing the oven light bulb: – Switch off the oven! – Disconnect from the electricity supply. Place a cloth on the oven floor to protect the oven light and glass cover. Changing the oven light bulb/ cleaning the glass cover 1. Remove the glass cover by turning it anti-clockwise and then clean it. 2. If necessary: replace with 25 watt, 230 V, 300 °C heatresistant oven lighting. 3. Refit the glass cover.
cleaning and care electrolux 65 Changing side oven light/Cleaning glass cover 1. Remove the left shelf support rail. 2. Remove the glass cover with the aid of a narrow, blunt implement (e.g., teaspoon) and clean it. 3. If necessary: replace bulb with a 25 watt, 230 V, 300 °C heat-resistant, oven light bulb. 4. Refit the glass cover. 5. Insert the shelf support rail.
electrolux cleaning and care Oven door For easier cleaning of the oven interior the oven door of your appliance can be taken off its hinges. Removing the oven door from its hinges 1. Open the oven door as far as it will go. 2. Undo the clamping levers (A) on both door hinges fully. 3. Close the oven door as far as the first position (approx. 45°). 4. Take hold of the oven door with a hand on each side and pull it away from the oven at an upwards angle (Take care: It is heavy).
cleaning and care electrolux 67 Hanging the oven door back on its hinges 1. From the handle side take hold of the oven door with a hand on each side and hold at an angle of approx. 45°. Position the recesses on the bottom of the oven door on the hinges on the oven. Let the door slide down as far as it will go. 2. Open the oven door as far as it will go. 3. Fold up the clamping levers (A) on both door hinges back into their original positions. 4. Close the oven door.
electrolux cleaning and care Oven door glass The oven door is fitted with three panels of glass mounted one behind the other.The inner panels can be removed for cleaning. Important! Rough handling, especially around the edges of the front panel, can cause the glass to break. Removing the door glass panels 1. Open the oven door as far as it will go. 2. Undo the clamping levers (A) on both door hinges fully 3. Close the oven door as far as the first position (approx. 45°).
cleaning and care electrolux 69 4. Take hold of the door trim(B) on the upper edge of the door at both sides and press inwards to release the clip seal. Then remove the door trim by pulling it upwards. 5. Take hold of the door glass panels on their upper edge one after the other and take them out of the guide by pulling them upwards.. Cleaning the door glass panels Clean the door glass panels thoroughly with a solution of water and washing up liquid.
electrolux cleaning and care Putting the door glass panels back. 1. From above insert the door glass panels at an angle into the door profile at the bottom edge of the door one after the other and lower them. Insert the smaller panel first, then the larger panel. 2. Take hold of the door trim (B) at each side, position it on the inside edge of the door and plug the door trim (B) into the upper edge of the door On the open side of the door trim (B) there is a guide bar (C).
cleaning and care electrolux 71 3. Open the oven door as far as it will go. 4. Fold up the clamping levers (A) on both door hinges back into their original positions 5. Close the oven door.
electrolux what to do if … What to do if … Problem Possible cause Remedy The cooking zones are not Consult the operating instructions for the built-in cooking surface functioning The oven does not heat up The oven has not been switched Switch the oven on on The clock has not been set Set the current time on the clock The required settings have not been set Check the settings The oven’s automatic cut-out has been triggered.
what to do if … electrolux 73 If you are unable to remedy the problem by following the above suggestions, please contact your local Service Force Centre. Warning! Repairs to the appliance are only to be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs. If the appliance has been operated incorrectly, the engineer's visit will be chargeable, even during the warranty period.
electrolux installation instructions Installation Instructions Attention: The new appliance may only be installed and connected by a registered expert. Please comply with this. If you do not, any damage resulting is not covered by the warranty. Safety information for the installer • The electrical installation is to be set up so that the appliance can be isolated from the mains with a minimum 3mm all-pole contact separation. Suitable separation devices include e.g.
installation instructions electrolux 75
electrolux installation instructions
installation instructions electrolux 77
electrolux installation instructions
disposal electrolux 79 Disposal Packaging material The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at the community waste disposal facilities. Old appliance W on the product or on The symbol its packaging indicates that this product may not be treated as household waste.
electrolux guarantee/customer service Guarantee/Customer Service European Guarantee This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for the period specified in the appliance guarantee or otherwise by law.
guarantee/customer service electrolux 81 p t b Great Britain +44 8705 929 929 Addington Way, Luton, Bedfordshire LU4 9QQ Hellas +30 23 10 56 19 70 4 Limnou Str., 54627 Thessaloniki Hrvatska +385 1 63 23 338 Slavonska avenija 3, 10000 Zagreb Ireland +353 1 40 90 753 Long Mile Road Dublin 12 Italia +39 (0) 434 558500 C.so Lino Zanussi, 26 - 33080 Porcia (PN) Latvija +37 17 84 59 34 Kr.
electrolux service Service In the event of technical faults, please first check whether you can remedy the problem yourself with the help of the operating instructions (section “What to do if…”). If you were not able to remedy the problem yourself, please contact the Customer Care Department or one of our service partners. In order to be able to assist you quickly, we require the following information: – Model description – Product number (PNC) – Serial number (S No.
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