Troubleshooting guide

10
PROBLEM
CAUSE
SOLUTION
Inoperative evaporator fan motor. Check wiring and evaporator fan motor.
(Check ADC on Side-by-Sides.)
Improperly positioned fan blade. Position fan blade properly. See Figure
A.
Evaporated frosted up. Check defrost system, door
adjustments, and door gaskets.
Inoperative condenser fan motor.
(Forced air condenser models
only)
Replace condenser fan motor.
Restricted air flow over condenser
– On static condensers, be sure
you have 1” between condenser
and wall, and 3” over top, or 1
side of condenser is clear.
Clean condenser. (Dynamic models
only.)
Freezer compartment overloaded
– poor air circulation.
Advise customer.
Low room temperature.(55°) Advise customer not to install
refrigerator where temperature will drop
below 60°F. Compressor will not
maintain proper temperatures.
Freezer or refrigerator
compartment doors left open.
Advise customer.
Control thermostat out of
calibration.
Replace control thermostat.
Door gaskets not sealing. Adjust doors or replace door gaskets.
Control thermostat capillary tube
improperly positioned.
Reposition temperature sensing
element.
Shortage of refrigerant. Check for leaks. *
Restricted filter drier or capillary
tube.
Check for leaks and burnt compressor
windings. *
Freezer compartment too warm.
Evaporator fan motor covered in
ice.
Check seal around ice maker fill spout.
Check seal between evaporator cover
and liner. (Side-by-sides only)
Inoperative cold control. (Top
mount-No Frost or Side-by-Side
freezer cold control)
Replace cold control.
Freezer compartment inlet air
duct is loose or restricted. Door is
loose.
Re-install air duct or remove obstruction
from inlet air duct. Adjust door.
Food compartment air return duct
blocked (Top Mount only)
If foam block is frozen, replace block. If
duct is blocked, remove obstruction.
Freezer compartment too cold.
Diffuser (foam block) in top of
food compartment is broken.
(Foam block located in control
housing.)
Replace diffuser. (Top Mount only)
Freezer compartment cold control
installed incorrectly. (Side-by-Sides
only)
Fig. A
* See NOTE at bottom of page 8
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