Product Information and Technical Guide Side by Side and Top Mount Refrigerators January 2004 - March 2004 ® ® 5995413308 White-Westinghouse ® July 2004
TABLE OF CONTENTS Safe Servicing Practices ------------------------------------------------------------------------------------------ 2 Service Data Sheet, Refrigerant Charge & Energy Efficiency Rating Indexes ------------------- 3 - 7 Troubleshooting Guide --------------------------------------------------------------------------------------------- 8- 12 Appendix A - Service Data Sheets 240379007 --------------------------------------------------------------------------------------------------------- A1 -
SAFE SERVICING PRACTICES - ALL APPLIANCES To avoid personal injury and/or property damage, it is important that Safe Servicing Practices be observed. The following are some limited examples of safe practices: 1. DO NOT attempt a product repair if you have any doubts as to your ability to complete it in a safe and satisfactory manner. 2. Before servicing or moving an appliance: • Remove the power cord from the electrical outlet, trip the circuit breaker to the OFF position, or remove the fuse.
Model CRTE151AQ1 CRTE151AW1 CRTE171AQ1 CRTE171AW1 CRTE183AQ0 CRTE183AW0 CRTE187AK0 CRTE187AS0 E23CS75DSS1 FRS23BH6CS2 FRS23F4CB5 FRS23F4CQ4 FRS23F4CQ5 FRS23F4CW4 FRS23F4CW5 FRS23FCDB0 FRS23FCDQ0 FRS23FCDW0 FRS23H5DSB0 FRS23H7CB2 FRS23H7CQ2 FRS23H7CW2 FRS23KF6CB2 FRS23KF6CQ2 FRS23LH5DS0 FRS23LH5DW0 FRS23R4CB4 FRS23R4CB5 FRS23R4CQ4 FRS23R4CQ5 FRS23R4CW4 FRS23R4CW5 FRS23W3AQB FRS23W3AQC FRS23W3AWB FRS23W3AWC FRS26BH6CW4 FRS26DR7DS0 FRS26F4CB2 FRS26F4CB3 FRS26F4CQ2 FRS26F4CQ3 FRS26F4CW2 FRS26F4CW3 FRS26FCDB0 FR
Model FRS26LF8CQ1 FRS26LH5DB0 FRS26LH5DQ0 FRS26LH5DS0 FRS26LH5DW0 FRS26R2AQ7 FRS26R2AQ8 FRS26R2AW7 FRS26R2AW8 FRS26R4CB2 FRS26R4CB3 FRS26R4CQ3 FRS26R4CW2 FRS26R4CW3 FRS26RBCW2 FRS26RBCW3 FRS26RLECS1 FRS26RLECS2 FRS26W2AQ7 FRS26W2AW8 FRS26W2AW9 FRT14A2AW4 FRT14A2AZ4 FRT15A2DW0 FRT15A2DZ0 FRT15B1BW2 FRT15B3AQ5 FRT15B3AT5 FRT15B3AW5 FRT15B3AZ5 FRT15G4BQ3 FRT15G4BW3 FRT15HB3DQ0 FRT15HB3DW0 FRT15HB3DZ0 FRT17A2AQ4 FRT17A2AW4 FRT17A2AZ4 FRT17B3AQ5 FRT17B3AT5 FRT17B3AW5 FRT17B3AZ5 FRT17G4BD3 FRT17G4BQ3 FRT17G4BW3 F
Model FRT18H6CB5 FRT18H6CQ5 FRT18H6CSB4 FRT18H6CSK4 FRT18H6CW5 FRT18HB5DW0 FRT18HS6AB5 FRT18HS6DB1 FRT18HS6DQ0 FRT18HS6DW0 FRT18IB4AQA FRT18IB4AWA FRT18IB4AZ8 FRT18IB4AZA FRT18IG4AQA FRT18IG4ATA FRT18IG4AWA FRT18IG4AZA FRT18IL6DQ0 FRT18IL6DS0 FRT18IL6DW0 FRT18IS6CB1 FRT18KB2CW4 FRT18KG3CW4 FRT18KG4CW4 FRT18LN5BQ6 FRT18LN5BW6 FRT21BH8CB2 FRT21BH8CS2 FRT21BH8CW2 FRT21BSDSB0 FRT21C5AQ9 FRT21C5AW9 FRT21FG3CQ3 FRT21FG3CW3 FRT21FG4CQ3 FRT21FG4CW3 FRT21G3CW2 FRT21G3CW3 FRT21G4BQ7 FRT21G4BW7 FRT21H7ASB5 FRT21H7ASK4
Model FRT21KS6CQ3 FRT21LR7AB9 FRT21LR7AQ9 FRT21LR7AW9 FRT21LR8DS0 FRT21P5ABA FRT21P5AQA FRT21P5AWA FRT21P6CQ3 FRT21P6CSB3 FRT21P6CSK3 FRT21P6CW3 FRT21S6AB8 FRT21S6AW8 GLHS237ZCW2 GLHS269ZCB4 GLRS237ZCB4 GLRS237ZCB5 GLRS237ZCQ4 GLRS237ZCQ5 GLRS237ZCW4 GLRS237ZCW5 GLRS267ZCB2 GLRS267ZCB3 GLRS267ZCQ2 GLRS267ZCQ3 GLRS267ZCW2 GLRS267ZCW3 GLRT183TDB1 GLRT183TDB3 GLRT183TDQ0 GLRT183TDW0 GLRT184TCB7 GLRT185TDB1 GLRT185TDB3 GLRT185TDK0 GLRT185TDQ0 GLRT185TDS0 GLRT185TDW0 GLRT212IDB0 GLRT212IDB1 GLRT212IDQ0 GLRT212ID
Model GS23HSZCQ2 GS26HSZCC5 GS26HSZCQ4 PLHT189CSB4 PLHT189CSK4 PLHT219TCB4 PLHT219TCK4 FSC23F7DB0 PHSC239DSB0 GRT15B3BW3 GRT17B3BQ3 GRT17B3BW3 GRT17G4BQ3 GRT17G4BW3 GRT21G3CW3 GRT21S6CW3 WRS23MF5ASA WRS23MW3AQA WRS23MW3AW9 WRS23MW3AWA WRS23W0AWA WRS23W0AWB WRT15A0AW4 WRT15MB3AW4 WRT15MG4BQ1 WRT17MB3AW4 WRT17MG4BQ1 WRT18A0AWA WRT21MG3AQ6 WRT21MG3AW6 WRT21MP5AQ7 WRT21MP5AW7 WRT21MR7AS6 WRT21S4AW6 Service Data Sheet 240389615 240389616 240389616 240379015 240379015 240379014 240379014 241532603 241532603 2403
TROUBLESHOOTING GUIDE PROBLEM Compressor will not run. Compressor runs but does not cool. CAUSE No voltage at wall receptacle. Check circuit breaker, fuse or GFCI (Ground Fault Circuit Interruptor - It is not recommended to connect your refrigerator to a GFCI.) Service cord defective or unplugged at wall receptacle. Check service cord. Low voltage causing compressor to cycle on overload. Voltage fluctuation should not exceed ± 10% of 115 vac (104-127) Control thermostat knob in OFF position.
PROBLEM Compressor short cycles. Compressor runs too much. Noisy. * CAUSE SOLUTION Erratic control thermostat. Replace control thermostat. Faulty relay. Replace relay or starter. Restricted air flow over condenser. Ensure air flow is unobstructed over condenser. Low voltage … fluctuation exceeds ± 10% of 115 vac (104-127). Call qualified electrician. Compressor draws excessive watts. Replace compressor. Inoperative condenser fan motor. Replace condenser fan motor.
PROBLEM Freezer compartment too warm. Fig. A Freezer compartment too cold. * CAUSE SOLUTION Inoperative evaporator fan motor. Check wiring and evaporator fan motor. (Check ADC on Side-by-Sides.) Improperly positioned fan blade. Position fan blade properly. See Figure A. Evaporated frosted up. Check defrost system, adjustments, and door gaskets. Inoperative condenser fan motor. (Forced air condenser models only) Replace condenser fan motor.
PROBLEM Refrigerator warm. compartment too Refrigerator compartment too cold. * CAUSE SOLUTION Inoperative evaporator fan motor. Check wiring and evaporator fan motor. (Check ADC on Side-by-Sides.) Improperly positioned fan blade. Position fan blade properly. See page 10, Figure A. Evaporated frosted up. Check defrost system, adjustments, and door gaskets. Refrigerator compartment overloaded – poor air circulation. Advise customer. Low room temperature.
PROBLEM Refrigerator compartment too cold. (Continued) CAUSE SOLUTION Inoperative cold control. Replace cold control. Refrigerator compartment inlet air duct loose or restricted. Door is loose. Re-install air duct or remove obstruction from air duct. Adjust door. Diffuser (foam block) in top of food compartment is broken. (Foam blocked located in control housing) Replace diffuser. (Top Mounts only) Door in damper control not closing or not closing all the way. Replace damper control.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 175 psig 1034 to 1207 kPa
Pictorial Schematic Ladder Schematic A-2 Compressor Wiring
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-4 NOTE: _ _ _ _ _ _ DENOTES NOT ON ALL MODELS COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918295 218721120 218721120 218721120 218909913 218909913 218909912 N/A N/A N/
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-6 NOTE: _ _ _ _ _ _ DENOTES NOT ON ALL MODELS COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918295 218721120 218721120 218721120 218909913 218909913 218909912 N/A N/A N/
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run Capacitor SERVICE DATA SHEET 65°F (18°C) Ambient 90°F (32°C) Ambient 25 to 35% 45 to 55% 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 1
Pictorial Schematic Ladder Schematic A-8 NOTE: COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC/TSD * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918299 218721120 218721120 241527802 218909913 218909913 218909915 N/A N/A N/A N/A N/A N/A 5304421256 530442125
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 175 psig 1034 to 1207 kPa Wattage (Last 1/3 of cycle) 140 to 185 140 to 185 Amps (Running) 1.1 to 1.6 1.
Pictorial Schematic Ladder Schematic A - 10 NOTE: _ _ _ _ _ _ DENOTES NOT ON ALL MODELS COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC/TSD * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 5303918264 5303918264 5303918299 218721120 218721120 241527802 218909913 218909913 218909915 N/A
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 175 psig 1034 to 1207 kPa Wattage (Last 1/3 of cycle) 140 to 185 140 to 185 Amps (Running) 1.1 to 1.6 1.
Pictorial Schematic Ladder Schematic A - 12 NOTE: _ _ _ _ _ _ DENOTES NOT ON ALL MODELS COMPRESSOR WIRING Induction Run Compressor with Relay SERVICE PARTS Compressor / Kit * Starter/PTC/TSD * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 240550915 240550915 5303918299 N/A N/A 241527802 N/A N/A 218909915 5304433579 5304433579 N/A 530
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING 2° to 8°F -17° to -13°C 0° to 5°F -18° to -15°C Refrigerature Temperature 35° to 40°F 2° to 4°C 35° to 40°F 2° to 4°C Low Side Pressure (cut-in) 8 to 16 psig 55 to 110 kPa 8 to 16 psig 55 to 110 kPa Low Side Pressure (cut-out) 1 to 4 psig 7 to 28 kPa 1 to 4 psig 7 to 28 kPa 110 to 120 psig 758 to 827 kPa 150 to 175 psig 1034 to 1207 kPa Wattage (Last 1/3 of cycle) 140 to 185 140 to 185 Amps (Running) 1.1 to 1.6 1.
A - 14 COMPRESSOR WIRING SERVICE PARTS Compressor / Kit * Starter/PTC/TSD * Run Capacitor * Relay Overload Temperature Control Timer (if applicable) ADC (if applicable) Defrost Heater Kit Defrost Thermostat Kit Evaporator Fan Motor Condenser Fan Motor 15 & 17 CUBIC FOOT STATIC DYNAMIC E-STAR 240550915 240550915 5303918299 N/A N/A 241527802 N/A N/A 218909915 5304433579 5304433579 N/A 5304433578 5304433578 N/A 5304421256 5304421256 5304421256 215846606 215846606 215846606 N/A N/A N/A 5303918203 5303918203 5
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 16 SERVICE PARTS Compressor Kit * Starter/PTC * Run Capacitor * Temp. Control-Refr Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 18 23 CUBIC FOOT 26 CUBIC FOOT SERVICE PARTS STANDARD E-STAR STANDARD E-STAR Compressor Kit * 5303918251 5303918299 5303918254 5303918298 Starter/PTC/TSD * 218721119 241527802 218721119 241527801 Run Capacitor * 218909912 218909915 218909912 218909915 Temp. Control-Refr 241507701 241507701 241507701 241507701 Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 20 23 CUBIC FOOT 26 CUBIC FOOT SERVICE PARTS STANDARD E-STAR STANDARD E-STAR Compressor Kit * 5303918303 5303918299 5303918303 5303918298 Starter/PTC/TSD * 241524604 241527802 241524604 241527801 Run Capacitor * 218909913 218909915 218909913 218909915 Temp. Control-Refr 241507701 241507701 241507701 241507701 Temp.
PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING Type A With Run/Star t Capacitor 65°F (18°C) Ambient 90°F (32°C) Ambient 32 to 40% 55 to 65% 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C Low Side Pressure (cut-in) 5 to 12 psig 34 to 83 kPa 5 to 12 psig 34 to 83 kPa Low Side Pressure (cut-out) -2 to 2 psig -14 to 14 kPa -2 to 2 psig -14 to 14 kPa 90 to 115 psig 621 to 793 kPa 130 to 155 psig 89
A - 22 23 CUBIC FOOT 26 CUBIC FOOT SERVICE PARTS STANDARD E-STAR STANDARD E-STAR Compressor Kit * 5303918303 5303918299 5303918303 5303918298 Starter/PTC/TSD * 241524604 241527802 241524604 241527801 Run Capacitor * 218909913 218909915 218909913 218909915 Temp. Control-Refr 241507701 241507701 241507701 241507701 Temp.
SERVICE DATA SHEET 241532603 ICE & WATER - AUTOMATIC DEFROST PERFORMANCE DATA NO LOAD AND NO DOOR OPENINGS AT MID-POINT CONTROL SETTING 65°F (18°C) Ambient Type A with Run/Start Capacitor COUNTER DEPTH SIDE BY SIDE - R134a 90°F (32°C) Ambient Standard Variable Speed Standard 74 to 84% 32 to 40% 100% 55 to 65% -2° to 2°F -19° to -17°C 0° to 4°F -18° to -16°C -1° to 3°F -18° to -16°C -1° to 3°F -18° to -16°C Refrigerator Temperature 34° to 39°F 1° to 4°C 34° to 39°F 1° to 4°C 34° to 39°F 1°
1 2 1 115 VAC 2 TO 5 VDC 2 VARIABLE SPEED COMPRESSOR Variable Speed FOR E-STAR Compressor and E-Star only A - 24 23 CUBIC FOOT STANDARD 1 E-STAR 2 Compressor Kit * 5303918298 241547601 Power Board (Sigma Main) N/A 241511102 Inverter N/A 241577501 Starter/PTC 241527801 N/A Run Capacitor 218909915 N/A Sensor, Temperature 240597201 240597201 Damper Assembly 241518401 241518401 Defrost Heater Kit 5303918253 5303918253 Defrost Thermostat Kit 5303918214 5303918214 Evaporator Fan Motor 241509401 241509401
