Owner's Guide

38
Solutions to Common Problems
Temperatures Are Too Warm
Concern Potential Cause Common Solution
Freezer/Refrigerator
temperature is too warm.
• Doors are opened too frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
• See Problem section, Opening/Closing of Doors/Drawers.
Freezer temperature is
too warm. Refrigerator
temperature is satisfactory.
• Freezer control is set too warm. • Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Refrigerator temperature
is too warm. Freezer
temperature is satisfactory.
• Refrigerator control is set too warm. • Set refrigerator control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the
Cool Zone Drawer
TM
or Perfect Temp
TM
Drawer is too warm
(select models).
• Temperature control is set too warm. • Adjust temperature control to a colder setting.
Water Dispenser
Concern Potential Cause Common Solution
Dispenser will not
dispense water.
•Water supply is not connected.
•Household water line valve is not open.
•Ice & water filter cartridge is clogged.
•Connect water supply (see Connecting The Water
Supply section).
•Open household water line valve. See Problem section
Ice Maker Is Not Making Ice.
• Replace filter cartridge being sure to remove protective caps.
Water has an odd taste
and/or odor.
•Water has been in the tank for a period of
time.
•Unit not properly connected to cold water line.
•Tubing used in the household water supply and
installation may affect water taste and odor.
•Water has a high mineral content.
•Draw and discard 10-12 glasses of water to freshen the
supply and completely rinse out the tank.
•Connect unit to cold water line that supplies water to the
kitchen faucet.
•For best results, use copper tubing for water
connections.
•Contact water treatment plant for help in checking water
supply source.
Water pressure is
extremely low.
•Cut-off and cut-on pressures are too low (well
systems only).
•Reverse osmosis system is in regenerative
phase.
•Have someone turn up the cut-off and cut-on pressure
on the water pump system (well systems only).
•It is normal for a reverse osmosis system to be below
20 psi during the regenerative phase.
Water/Moisture/Frost Inside Refrigerator
Concern Potential Cause Common Solution
Moisture collects on
inside of refrigerator
walls.
• Weather is hot and humid.
• Door is slightly open.
• Door is opened too often or too long.
• Open containers.
• The rate of frost buildup and internal sweating increases.
• See Problem section, Opening/Closing of Doors/Drawers.
• Open door less often to allow internal temperature to stabilize.
• Keep containers covered.
Water collects on bottom
side of drawer cover.
• Vegetables contain and give off moisture. • Moisture on the bottom side of the cover is not unusual.
• Move humidity control (select models) to lower setting.
Moisture collects in
bottom of drawer.
• Washed vegetables and fruit drain while in the
drawer.
• Fruits and vegetables are kept past their
prime.
• Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.
• Routinely clean out old fruits and vegetables especially
if they begin to break down.
Moisture collects on
outside of refrigerator or
between doors.
• Weather is humid.
• Door is slightly open, causing cold air from
inside refrigerator to meet warm air from
outside.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• See Problem section, Opening/Closing of Doors/
Drawers.