Owner's Guide

36
Solutions to Common Problems
Ice Dispenser
Concern Potential Cause Common Solution
Dispenser will not
dispense ice.
•Water supply is not connected.
•Ice storage bin is empty.
•Household water line valve is not open.
•Fresh Food door is not closed.
•Ice dispensing paddle has been held in for
more than four to five minutes.
•Connect water supply (see Connecting The Water
Supply section).
•Ensure ice maker is turned on. When the first supply
of ice is dropped into the bin, the dispenser should
operate.
•Open household water line valve. Allow sufficient time
for the ice to be made. When ice is made, the dispenser
should operate.
•Ensure Fresh Food door is closed. (See Problem
Section, Opening/Closing of Doors/Drawers)
•Motor is overloaded. Motor overload protector will
reset in approximately three minutes. Ice can then be
dispensed.
Ice dispenser is jammed. •Ice has melted and frozen around auger due
to infrequent use, temperature fluctuations,
and/or power outages.
•Ice cubes are frozen together.
•Ice cubes are smaller than normal.
•Remove ice bin, thaw, and empty the contents. Clean
bin, wipe dry, and replace in proper position. When new
ice is made, dispenser should operate.
•Use the dispenser often so that cubes do not freeze
together.
•The ice & water filter cartridge could be clogged.
Replace the filter cartridge. Dispensing system operates
best at 30-100 psi water pressure. Well water pressures
should fall within this range.
Light Is Not On
Concern Potential Cause Common Solution
Light is not on. •Light bulb is burned out or LED light is
damaged.
• No electric current is reaching refrigerator.
• Control system has disabled lights because
one or both doors were left open too long.
• See Replacing Light Bulbs or LED lights in Care and
Cleaning section.
• See Problem section, Running Your Refrigerator.
• Close and reopen door(s) to enable lights.
Odors In Refrigerator
Concern Potential Cause Common Solution
Interior is dirty.
Odors.
• Interior needs to be cleaned.
• Food with strong odors is stored in
refrigerator.
• See Care & Cleaning Tips.
• Cover food tightly. Turn on air filtration system. Air filter
may need to be changed more frequently if foods with
strong odors are routinely stored in refrigerator.
Opening/Closing Of Doors/Drawers
Concern Potential Cause Common Solution
Door(s) will not close. • Refrigerator is not level. It rocks on the floor
when moved slightly.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct a
sagging or sloping floor.
Drawers are difficult to
move.
• Food is touching shelf on top of drawer.
• Drawer is overloaded
• Keep less food in drawer.
• Remove or redistribute food.