ELECTROLUX MAJOR APPLIANCES OF NORTH AMERICA SERVICE MANUAL AFFINITY HORIZONTALAXIS WASHER 6000 & 7000 SERIES White-Westinghouse 5995456851 April 2006 1 1111111
SAFE SERVICING PRACTICES - ALL APPLIANCES To avoid personal injury and/or property damage, it is important that Safe Servicing Practices be observed. The following are some limited examples of safe practices: 1. DO NOT attempt a product repair if you have any doubts as to your ability to complete it in a safe and satisfactory manner. 2. Before servicing or moving an appliance: • Remove the power cord from the electrical outlet, trip the circuit breaker to the OFF position, or remove the fuse.
SAFE SERVICING PRACTICES QUICK REFERENCE SHEET Serial nameplate location Serial number breakdown Tech sheet location Component resistance chart Water fill height Electrical requirements Incoming water pressure Drain requirements Motor Operation speeds Tub pulley to motor pulley ratio Tub capacity Auto temp control temperature specifications Sample schematic (6000) Sample schematic (7000) SECTION A - INSTALLATION INSTRUCTIONS What to do if you smell gas Pre-installation requirements Tools required for instal
Soil level Water Level Cycle options Stain clean Extra rinse Extended spin Signal volume Washer features Delay start Control lock Estimated cycle time Status lights Start/Pause Cancel Cycle selection chart SECTION D - OPERATING INSTRUCTIONS (7000) Before operating your washer Operating steps Cycle selection Deep Clean Sanitary Heavy duty Normal wash Perm press Delicates Hand wash Spin only Cycle settings Wash/rinse water temperature Auto temp Spin Speed Soil level Water Level Cycle options Stain clean Extra
Pretreat stains and heavy soil Add laundry load to washer Add detergent, bleach and fabric softener to automatic dispenser Start the washer Remove items when the cycle is completed General precautions Stain removal Safe stain removal procedures Successful stain removal Stain removal Common washing problems Care and cleaning Outside Cleaning the dispenser drawer area Winterizing instructions Avoid service checklist Warranty SECTION F - OPERATION Control Drum light assembly Door Switch Assembly Pressure Switc
Releasing the console Removing the electronic control Removing the delay start button Removing the interface board Removing the selector knob Removing the front panel Removing the drain pump assembly Disassembling the drain pump Removing the pressure switch Removing the electronic water level sensor Removing the heater control board Removing the light transformer Removing the light socket Removing the transformer and heater control board mounting bracket Removing the console mounting brace Removing the bell
QUICK REFERENCE SHEET On the inner liner of the loading door 1. Serial nameplate location: X C 6 0 2 1 5 6 9 3 2. Serial number breakdown. Incremented unit number Production week Last digit of production year Product identification Manufacturing facility On the left-hand bodyside behind the front panel. 3.
QUICK REFERENCE SHEET Component resistance chart. Electrical component Dispenser valve soleniods Door lock solenoid Pump motor NTC Thermistor dispenser NTC Thermistor heater Water heater M1 TO M2 M2 TO M3 Motor M1 TO M3 M4 TO M5 Resistance @ 77F (25C) 800 ± 7% 1325 ± 10% 12 ± 7% 3K 4.8K 14 ± 10% 5.3 ± 7% 5.3 ± 7% 5.3 ± 7% 118 ± 7% Water fill height 3.5 ± .5 “ No load, start position of permanent press cycle. Electrical requirements. Circuit - Individual, properly polarized and grounded 15 amp.
Operation speeds: Agitate Speed - RPM (Deep Clean Sanitary, Heavy, Normal, Quick, and Prem Press ) 47 Agitate Speed - RPM (Hand Wash, Delicate, and Wool) 32 Spin speeds Deep Clean Sanitary Heavy Duty, Normal & Quick RPM Sec. RPM Sec. RPM Sec. RPM Sec. Spin Speed R.P.M.(Max) 1000 150 1050 240 1000 150 1100 240 Spin Speed R.P.M. (Fast) 1000 150 1050 210 1000 150 1100 210 Spin Speed R.P.M. (Medium) 1000 150 1020 180 1000 150 1100 180 Spin Speed R.P.M.
SAMPLE SCHEMATIC FOR 6000 SERIES ALWAYS USE DIAGRAM WITH PRODUCT LEVEL SENSOR BLU WHT RED J9 C4.1 C4.3 C4.4 C5.5 C5.3 C5.1 J12 C3.1 BLACK/RED J4 PINK/BLK C4.4 1 M 2 PUMP BLACK/RED DISPENSER VALVE J4 C4.3 PURP C4.2 TAN BLEACH WASH HOT RED C4.1 EVENT WASH DETERGENT X O BLEACH O X SOFTENER X X BLACK/RED BLACK/RED BLACK/RED X = CLOSED O = OPEN BLK J14 C2.1 C2.2 C4.1 J13 C4.2 C4.3 C4.4 L1 WHT RED WHT BLK YEL C3.1 BRN C3.3 YEL C4.2 C4.1 C4.3 C4.
ON SELECT MODELS LEVEL SENSOR J9 C4.1 C4.3 C4.4 BLU WHT RED J12 C3.1 BLACK/RED J4 C4.4 PINK/BLK M 1 2 PUMP BLACK/RED C3.2 C5.5 C5.3 C5.1 J12 C3.1 J4 M PRESSURE SWITCH BLACK/RED 1 2 PUMP OPTION B OPTION A SAMPLE SCHEMATIC FOR 7000 SERIES ALWAYS USE DIAGRAM WITH PRODUCT OPTION A OR B BLEACH C4.3 J4 C4.2 C4.1 J8 C2.1 C2.2 J7 C3.1 C3.
SECTION A - Installation Instructions Full Size Tumble Action Washers Before beginning installation, carefully read these instructions. This will simplify the installation and ensure the washer is installed correctly and safely. Leave these instructions near the washer after installation for future reference. NOTE: The electrical service to the washer must conform with local codes and ordinances and the latest edition of the National Electrical Code, ANSI/NFPA 70. For your safety the information in 4.
grounding plug, the plug MUST be plugged into an appropriate, copper wired receptacle that is properly installed and grounded in accordance with all local codes and ordinances or in the absence of local codes, with the National Electrical Codes, ANSI/NFPA 70 (latest edition). If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord.
ROUGH-IN DIMENSIONS 23 3/4” (60.33) 24” (60.98) SIDE 22” (55.88) 2 5/8” (6.67) 25 5/8” (65.09) 3 5/8” (9.21) 28 1/4” (71.76) inches (cm) NOTE: For pedestal installations, see additional installation instructions included with the pedestal. For stacking installations, see additional installtion instructions included with the stacking kit. For under counter installations, no special top is required.
ROUGH-IN DIMENSIONS 27” (68.58) 6 3/4” (17.15) 8 1/2” (21.59) 2 1/2 (6.35) 33 1/2” (85.09) BACK 23” (58.42) 27” (68.
LOCATION OF YOUR WASHER 3. Remove and save the styrofoam base and shipping plug. DO NOT INSTALL YOUR WASHER: 1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60 ° F (15.6 ° C) for proper washer (detergent breakdown) operation. Base Shipping Plug 2. In an area where it will come in contact with curtains or drapes. 3.
Drain Hose Installation The drain hose is field installed to allow hose orientation to the left or right, up or down depending on location of the house drain. The hose is shipped in the washer tub with the spring clamp on the coupler elbow and drain hose hanger installed on the end of the hose. 3. Using pliers, squeeze the ears of the spring clamp and position the clamp so the clamp ears align with and contact the tabs on the drain hose. This assures proper location of the clamp to prevent leaks.
INSTALLATION Leveling the Washer Excessive noise and vibration can be prevented by properly leveling the washer. 1. For free standing installation and with the washer in it’s final position, place a level on top of the washer. Adjust the leveling legs so the washer is level frontto-rear and side-to-side, and stable corner-to-corner. Press down on alternate corners and sides and feel for the slightest movement. Adjust the appropriate leg so the washer is SOLID on the floor on ALL four legs.
REPLACEMENT PARTS If replacements parts are needed for your washer, contact the source where you purchased your washer, call 1800-944-9044, or visit our website, www.frigidaire.com, for the Frigidaire Company Authorized Parts Distributor nearest you. Destroy the carton and plastic bags after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers causing suffocation.
SECTION B - Washer & Dryer 15” Drawer Pedestal Installation Instructions IMPORTANT: Read and save these instructions. WASHER INSTALLATION 1. Remove the washer installation hardware from the plastic bag as shown in Picture 1. 2. Attach the rear brackets to the pedestal with four #10 screws (2 per bracket) as shown in Picture 2. This kit is intended to be installed by persons having electrical and mechanical training and a level of knowledge considered acceptable in the appliance repair trade.
Picture 6 Picture 4 NOTE: If washer was previously installed, disconnect the power cord, remove the inlet hoses from the water faucets and tape the drain hose to the top of the washer to eliminate excess water on the floor. 5. Set the washer down onto the pedestal making sure the washer base is behind the front brackets of the pedestal. See Picture 7. 4.
7. With the pedestal drawer open bor better access, install the two #10 screws through the front brackets in the pedestal into the washer base as shown in Picture 9. 1. Remove the dryer installation hardware from the plastic bag as shown in Picture 1. 2. Attach the rear brackets to the pedestal with four #10 screws (2 per bracket) as shown in Picture 10. Picture 9 8. After closing the pedestal drawer, carefully move the washer/pedestal assembly inot position.
4. Using two or more people, carefully lift the dryer onto the pedestal, tilting the dryer back slightly to engage the slots in the rear of the dryer with the tabs of the rear brackets on the pedestal. See Pictures 12 and 13. 6. With the pedestal drawer open for better access, install two #10 screws through the front brackets in the pedestal into the service panel bracket of the dryer as shown in Picture 15. Picture 15 7.
WARRANTY Full One Year Warranty on Mechanical Parts Sample warranty - always check warranty with product For one year from date of purchase, when this pedestal is installed with the listed washer or dryer (see owners manual for specific model) and operated according to the information in the Use and Care Guide, Operating Instructions and Installation Instructions, the supplier will replace any of its mechanical parts if they are defective in workmanship or material. Keep your bill of sale.
SECTION C - WASHER OPERATING INSTRUCTIONS 6000 SERIES Normal Quick Heavy Duty Auto Temp Perm Press Delay Start Hot/Cold Maximum Warm/Cold Fast Stain Clean Warm/Warm Medium Extra Rinse Heavy Cold/Cold slow Extended Spin Normal Cold/Cold No Spin Signal Volume Light Door Lock Wash Rinse Final Spin Delicates Hand Wash Select Spin Only Temperature Spin Speed Options Cancel Soil Level Start/Pause Before Operating Your Washer Read your washer Owner’s Guide.
8. Start the washer. Quick • Close the door and press Start/Pause. The washer will not operate with the door open. The status lights will blink, the signal will beep and “dr” will be displayed as a reminder to close the door. The Quick Cycle provides 10 minutes of reversing tumble wash action for lightly soiled items that must be laundered quickly. To save time, the Extra Rinse and the Extended Spin option are not available with this cycle.
and reduces wrinkling. Water Level • Hot/Cold Heavily soiled white/colorfast cotton and perm press loads. There is no need to select a water level. The washer automatically adjusts the water level to the type and size of wash load. • Warm/Cold Normally soiled white/colorfast cotton and perm press loads. • Warm/Warm Washable woolens. • Cold/Cold Lightly soiled non-colorfast items, knits, delicates and hand washables. Auto Temp Auto Temp improves washing performance.
Control Lock To avoid having someone accidentally start or stop the washer, press Options and Select at the same time and hold for 10 seconds until “LOC” is displayed alternately with the estimated cycle time. To unlock the controls, press Options and Select at the same time and hold 10 seconds until ”LOC” is no longer displayed. Estimated Cycle Time The estimated total cycle time will be displayed when the cycle is selected.
X X X *X X X *X X *X X X X X X *X X X X *X X X *X X *X X X X X X *X X X X X X X *X X *X X *X X X X X X *X X X X *X X X X X *X X *X X X X X *X X X X *X X X X *X X X X *X X X X X *X X *X X X *X X X X X *X X X X *X X *X X X *X X X X X *Factory Settings X Available Settings **estimated cycle duration is based on factory settings and does not include water fill time, out of balance, oversudsing condition or spin speed selected.
SECTION D - WASHER OPERATING INSTRUCTIONS 7000 SERIES Deep Clean Sanitary Heavy Duty Auto Temp Normal Perm Press Delay Start Hot/Cold Maximum Warm/Cold Fast Stain Clean Warm/Warm Medium Extra Rinse Heavy Cold/Cold slow Extended Spin Normal Cold/Cold No Spin Signal Volume Light Door Lock Wash Rinse Final Spin Delicates Hand Wash Select Spin Only Temperature Spin Speed Options Cancel Soil Level Start/Pause Before Operating Your Washer Read your washer Owner’s Guide.
8. Start the washer. • Close the door and press Start/Pause. The washer will not operate with the door open. The status lights will blink, the signal will beep and “dr” will be displayed as a reminder to close the door. • As a safety measure, the door will automatically lock during the entire wash cycle and the Door Lock indicator will be lighted. • To add a forgotten item to the wash drum, press Start/Pause, open the door, add the item, close the door and press Start/Pause to resume the cycle.
Cycle Settings Spin Speed Appropriate wash and rinse water temperatures, final spin speed and soil level settings for each cycle will automatically be displayed when a cycle is selected. To change the preset selections, press Temperature, Spin Speed and Soil level to scroll to the desired setting. If a setting is not appropriate for that cycle, the indicator will not light up. Maximum, Fast, Medium and Slow speeds are available for each cycle. The final spin speed and duration vary from cycle to cycle.
Extended Spin Start/Pause Use this option to add several additional minutes to the final spin at the selected speed. This will improve water extraction and decrease drying time. Press Start/Pause to start, pause or restart a cycle. “PAU” will be displayed alternately with the estimated time remaining when the cycle is paused. Signal Volume Cancel A signal will sound at the end of the cycle this option is selected. The signal has an adjustable volume level or can be turned off.
cycle selection chart X X X X Fast Medium Slow No Spin *X Normal Soil X *X X Extended Spin Signal Delay Start X X *X X X X *X X X X X X *X X X X *X X X *X X X X X X *X X X *X X X X *X X X *X X X X X X *X X 36 minutes Perm Press X *X X X X *X X X *X X X X *X X X 35 minutes Delegates X *X X X *X X *X X X X *X X X 33 minutes Handwash *Factory Settings X Available settings **Estimated cycle duration is based on factory settings and doe
This Use and Care Guide provides general operating instructions for your washer. It also contains information about features for several other models. Your washer may not have every feature included here. SECTION E - OWNER GUIDE Use the washer only as instructed in this Use and Care Guide and the Operating Instructions included with your washer. Your safety and the safety of others are very important.
Prevent Fire Do not wash items that have been previouslycleaned in, soaked in, or spotted with gasoline, cleaning solvents, kerosene, cooking oils, waxes, etc. Do not store these items on or near the washer. These substances give off vapors or chemical reactions that could ignite or explode. Beforethe washer is removedfrom service ordiscarded,removethewasherdoortopreventaccidental entrapment. Failure to comply with these warnings could result in serious personal injuries.
To reduce the risk of electric shock, disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. To prevent injury, do not reach into the washer while parts are moving. Beforeloading, unloading or adding items, push in the cycle selector knob and allow the drum to coast to a complete stop before reaching inside.
pads, hosiery, and belts in a mesh bag to prevent tangling during the wash cycle. Sort items by recommended water temperatures and wash time. • Separate white, light, and colorfast items from dark and noncolorfast items. • Separate items which shed lint from items which attract lint. Permanent press, synthetic, knit and corduroy items will pick up lint from towels, rugs and chenille bedspreads. • Separate heavily soiled items from lightly soiled items.
should not be tightly packed. The door should close easily. 5. Add detergent, bleach and fabric softener to automatic dispenser following these steps: A. OPENING AND CLOSING THE DISPENSER DRAWER beginning of the cycle. Either powdered or liquid detergent can be used. Note: Liquid detergent will drain into the washer drum as it is added. • Add a low-sudsing, high-efficiency detergent made for front-loading washers to the dispenser chamber. Look for this symbol on the detergent label.
directly onto the load or into the drum. Fabric damage can occur. 8. General Precautions. • Do not slam the washer door closed or try to force the door open when DOOR LOCK light is on. This could result in damage to the washer. • Add powder or liquid color-safe bleach to the detergent dispenser. D. FABRIC SOFTENER Safety Door Lock • If desired, pour the recommended amount of fabric softener into the compartment labeled “Fabric Softener” and marked with this symbol. • Fill to the mininum fill line (MIN.
Note: From time to time you may see water in the bleach and fabric softener compartments. This is a result of the siphoning action and is part of the normal operation of the washer. • Never wash items which have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry cleaning solvents or other flammable or explosive substances because they give off vapors that could ignite or explode. • Never use highly flammable solvents, such as gasoline, inside the home.
Follow fabric care label instructions. For successful stain removal: • Remove stains promptly. • Determine the kind of stain, then follow the recommended treatment in the stain removal chart below. • To pretreat stains, use a prewash product, liquid detergent, or a paste made from granular detergent and water. • Use cold water on unknown stains because hot water can set stains. • Check care label instructions for treatments to avoid on specific fabrics.
COMMON WASHING PROBLEMS Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association. PROBLEM POSSIBLE CAUSES Blue stains • Undiluted liquid detergent or fabric softener dispensed directly onto fabric. Discoloration, • Not enough detergent. graying • Wash temperature too low. • Incorrect sorting.
Care and Cleaning Outside • Reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab (left rear portion of the drawer). Pull out the drawer. • When washing is completed, wipe top and sides of washer with a damp cloth. Turn water faucets off to prevent pressure build-up in the hoses. • As needed, clean the cabinet with mild soap and water. Never use harsh, gritty or abrasive cleansers.
• To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 3. Plug electrical cord into a properly grounded electrical outlet. 4. Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV) antifreeze to empty wash drum. Close door. 5. Select the Drain/Spin cycle. Press START and let the washer drain for 1 minute to drain out all the water. Not all of the RV antifreeze will be expelled. 6.
Avoid Service Checklist Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the result of defective workmanship or materials in this washer. OCCURRENCE NOISE POSSIBLE CAUSE / SOLUTION High pitch "jet engine" noise. • A certain amount of motor whine is normal during the spin cycle. Rattling and clanking noise. • Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check drum.
OCCURRENCE POSSIBLE CAUSE / SOLUTION Residue left in drum. • Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing. WATER Water collects in bleach and fabric softener compartments. Wash load too wet after spin. • This is a result of the siphoning action and is part of the normal operation of the washer. Water may be removed by removing the dispenser drawer and draining water into the empty drum or sink.
OCCURRENCE POSSIBLE CAUSE / SOLUTION Incorrect wash and rinse temperatures. • Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot water faucet and cold water hose to cold water faucet. Water is entering washer but tub does not fill. • Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to prevent siphoning. See INSTALLATION INSTRUCTIONS.
Major Appliance Warranty Information Sample warranty information always refer to warranty with product Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used and maintained in accordance with the provided instructions. Exclusions This warranty does not cover the following: 1.
SECTION F - OPERATION a pushbutton switch that is closed when the door is open, Control The control is mounted to the back of the console. The control: 1. Provides power to the dispenser solenoids, wax motor, door lock solenoid, drain pump and speed control board. 2. Sends signals to the speed control board to tell it what program to run and the heater control board to control the heater. 3. Checks the status of the door switches, door light switch, incoming water sensor and the drum water sensor.
The door lock assembly is made up of a coil, door switch, switch actuator, locking fork, wax motor, auxiliary switch and spin lock arm. Locking Fork Switch Actuator Spin Lock Arm Pressure Switch (Select models) The pressure switch is mounted to the right side panel under the top of the washer and controls the water level in the washer. Auxiliary Contacts Contact Coil Wax Motor When a cycle is selected and the start pad is touched, the control board applies power to the coil.
Electronic Water Level Sensor: The electronic water level sensor is mounted to the right side panel under the top of the washer and controls the water level in the washer. The electronic water level sensor is made up of an electronic board and a bellow inside a sealed chamber. The chamber is connected by a hose to the air bell located at the bottom of the washer attached to the drain boot. The electronic board reads the pressure in the bellow and converts it into an electronic signal.
armature operates within a closed metal tube (valve guide) which is sealed by the outer edge of the diaphragm to the valve body. A coil spring holds the armature down against the diaphragm main orifice when the solenoid is not energized. The following line drawings and text explains basic valve operation. When the valve is in a closed position, the solenoid is not energized. Water has bled through the diaphragm bleed orifice placing incoming line pressure on top of the diaphragm.
are activated. When the AUTO TEMP switch is set to COLD/COLD, the wash solenoid is activated and the hot solenoid cycles to warm the water to 65°. For the last rinse fill, the wash and bleach solenoids are activated. When the TEMP switch is set to Cold/Cold, in the wash cycle the wash solenoid is activated and the bleach solenoid is activated, for all except the last fill, in rinse. For the last rinse fill, the wash and bleach solenoids are activated.
Automatic Dispenser: The automatic dispenser for detergent, liquid bleach and fabric softener system is made up of the dispenser cavity, The 2 outlets of the water inlet valve assembly are inserted into the rear of the automatic dispenser. During the fill cycles, water is directed into the top of the cavity through 2 inlets. The inlet on the right, as viewed from the front of the washer, is connected to the combination output of the hot water solenoid and the center cold water solenoid.
This path allows the water to bypass the dispenser drawer and enter the tub by the advanced rinsing technology hose connected between the cavity and the bellows. The detergent dispenser channel receives water from the right-hand input, as viewed from the front of the washer. The detergent channel forms a loop that allows the water to pass over the detergent section of the drawer.
Water in this channel and the mixture from the detergent drawer flow into the tub through the large hose at the rear of the dispenser. Detergent is dispensed at the start of the cycle, but bleach and fabric softener are not dispensed until later in the cycle. The bleach and softener cavities in the drawer have tubes molded into the bottom of them.
to pass over the bleach cavity section of the cavity. water from the right inlet. This collision changes the water path directing it to the front of the cavity and into the fabric softener channel. The fabric softener channel forms a loop that allows the water to pass over the fabric softener cavity section of the drawer. a w d re As the water passes over the bleach section, holes in the cavity allow some of the water to enter and mix with the bleach.
the excess water to backup into the channel across the rear of the dispenser and flow into the tub. Drain Pump: The drain pump is mounted to the bottom plate of the washer behind the access panel. It operates on 120 VAC and is controlled by the control board and pressure switch. The pump out specifications of the drain pump vary from 12 G.P.M with a 3 foot standpipe height to 5 G.P.M. with a 8 foot standpipe height. 1.
SECTION G - CONSTRUCTION Outer Tub Assembly The front loading, tumble action clothes washer consists of a perforated, cylindrical spin basket suspended horizontally on its axis within a larger solid cylindrical tub. This assembly is suspended by springs within a four piece steel cabinet. A see through door and a flexible bellows (seal) provides access for loading and unloading clothes. The outer tub assembly is supported by two suspension springs and stabilized by two air shock assemblies.
SECTION H - TROUBLESHOOTING • Turn the program knob clockwise 7 clicks from the Start Position. The control will signal the last error code. • Press and hold the Options and Start/Pause buttons for 3 seconds. The code will be cleared. • Exit Diagnostic Mode to return the washer to normal operation. The electronic control has self diagnostics error codes built in that cover most products failures. READING ERROR CODES: 1. Wake the washer by pressing any button. 2. Wait 5 seconds. 3.
Diagnostic Test The diagnostic test is used to check individual component function only. TO START THE TEST: • Turn the Program Knob to the start position, Spin Only. • Press Start/Pause to start the cycle and save it. • Press Cancel to stop the cycle and turn off the LEDs. • Press Cancel again to turn on the LEDs. • Within 5 seconds, press and hold the Options and Start/Pause buttons until LEDs start sequentially chasing, then release buttons. 1. All the LEDs will sequentially light.
Failure code chart Failure code Fault condition Check E11 Fill time to long. Refer to test (1). E13 Water leak in tub or air leak in air bell. Refer to test (2). E21 Water not pumping out fast enough. Refer to test (3). E23 Drain pump relay on control board failed. Replace control board or wire. E24 Drain pump relay on control board failed. Replace control board or wire. E31 Pressure sensor not communicating with control board. Refer to test (4).
Failure code Fault condition Check E97 Console control problem Replace the control board. E98 Console control problem Replace the control board. EB1 Incoming power frequency out of limits. Refer to test (15) EB2 Incoming line voltage above 130 VAC. Check voltage at the outlet. If below 130 VAC replace the control board. EB3 Incoming line voltage below 90 VAC. Check voltage at the outlet. If above 90 VAC replace the control board. EF1 Clogged drain pump. Unclog the drain pump.
Speed control board Jacks and plugs J3 Control panel J13 J7 J9 J6 J8 J11 J10 J3 J4 J5 J12 J2 J1 J1 Control board circuits: J1 Power to the speed control board. J2 & J3 Door switch assembly circuits. Speed control board circuits: J4, J9 & J12 Water inlet and drain pump circuits. J1 Line to neutral voltage from control board. J6 Codes to the speed control board. J3 Code inputs from control board. J7 Thermal sensor circuit. (Some models) J5 J10 Drum light circuit.
Heater control board J1 J3 J2 66
Test Test Test 1: Check Correction 1. Is the incoming water flow normal? 2. Are the incoming water faucets turned on? 3. Is the incoming water pressure above (30) psi? 4. Does the fill water continue enter the washer? 5. Remove power from the washer. Did the water fill stop? 6. Check the electronic pressure sensor. Test 2: 7. Replace the control board. 1. Is the washer leaking water? 2. Is there an air leak in the air bell system? 3. Check the electronic pressure sensor. Test 3: 4.
Test Test Test 6: Test 7: Test 8: Test 9: Check Correction 1. Is the loading door closed? 2. Disconnect the plug from J2 on the control board and check for continuity between the pins in the plug. 1. Remove the door lock assembly and measure the resistance of the PTC. 1. Disconnect the plug from the drive motor and measure the resistance pins 4 & 5 in the motor. 1. Remove the belt from the motor and spin the motor pulley. Does the motor spin free? 2. Spin the tub pulley. Does the tub spin free? 3.
SECTION I - TEARDOWN Detergent drawer disassembly: This section will describe how to remove components from the washer. Unless stated, the procedure will be the same on all models. Unless stated, reverse the procedure to reinstall the component. 1. Remove the drawer from the washer. 2. The detergent, liquid bleach and fabric softener insert lifts off. When reinstalling, be sure to seat it properly. Always remove electrical power from the washer when working in an area where electrical power is present.
To remove door strike: 2. Lift up and out on the door to disengage the hook on the hinge from the slot in the front panel. 1. Open the loading door and remove the (2) screws holding the strike to the inner door liner. Disassembling the door: 1. Remove the loading door from the washer and place it on a soft flat surface. To remove loading door: 1. Remove the three screws securing the door hinge to the front panel. 2.
3. With the inner liner removed, the door hinge lifts out. To remove light switch: (Select models) 1. Disconnect the washer from electrical supply, remove the top panel and open the loading door. 2. Disconnect the two wires from the light switch. 4. With the inner liner removed, the inner glass lifts off. 5. The frame holding the outer lens to the outer liner is held in place by three tabs. Release the tabs and the frame will lift off. 3.
Releasing the bellows (door boot) from the front panel: 3. Pull the bellows off of the lip of the front panel. The front of the bellows is installed over the lip of the door opening in the front panel and held in place by a spring loaded wire loop. Removing the door safety switch: 1. Disconnect the washer from the electrical supply. 2. Release the bellows from the front panel. 3. Remove the (2) screws securing the switch assembly to the front panel. 1. Open the loading door. 2.
4. Pull the switch assembly into the door opening and unplug the electrical connectors. 3. Remove the (3) screws behind the detergent drawer panel. Releasing the console: 4. Lift the (3) tabs to release the top of console from the mounting plate. 1. Disconnect the washer from the electrical supply, remove the top panel and detergent drawer. 2. Remove the (2) screws, one on each end, holding the console to the top of the side panels. 5.
6. Unplug the wiring harness from the control panel and lift the panel off. Removing the interface board: 1. Disconnect the washer from the electrical supply and remove the electronic control. 2. With the electronic control removed the interface board will lift out. Removing the electronic control: 1. Disconnect the washer from the electrical supply and remove the console. 2. Laythe console on a soft flat surface, remove the (5) screws holding the control to the console. Removing the selector knob: 1.
Removing the front panel: Removing the drain pump assembly: 1. Disconnect the washer from the electrical supply and release the console. 1. Disconnect the washer from the electrical supply and remove the front panel. 2. Release the bellows from the front panel and remove the (2) screws holding the door safety switch assembly to the front panel. Note: Some water will be left in the hoses and pump. 2. Disconnect the inlet sump from the pump. 3.
4. Remove the (2) screws, one on each side, holding the pump housing to the washer base. 2. Remove the shield by releasing the tab and pulling back on the shield. 4. Unplug the wires from the pump motor and lift the pump assembly out. Disassembling the drain pump: 1. The drain pump check valve is located in the outlet of the pump. 3. Release the tab on each side of the motor and pull back to remove the armature.
4. Remove (4) screws to release the housing from the pump. 4. Disconnect the hose from the sensor. Removing the heater control board: (Select models) 1. Disconnect the washer from the electrical supply and remove the top panel. 2. Unplug the wire harness from the heater control board. 3. Remove the screw holding the heater control board to its mounting bracket. Removing electronic water level sensor: 1. Disconnect the washer from the electrical supply and remove the top panel. 2.
Removing the light transformer: (Select Note: When reinstalling, make sure the socket is completely seated into the bellows. models) 1. Disconnect the washer from the electrical supply and remove the top panel. 2. Unplug the wires from the transformer. 3. Remove the (2) screws holding the transformer to it’s mounting bracket and lift the transformer out. Removing the transformer and heater control board mounting bracket: 1.
2. Release the wiring harness from the back of the brace and remove the transformer and heater control board mounting bracket. Remove the (6) screws, one at the top and two in the front on each side, holding the brace to the side panels. 3. On select models, remove light socket. 3. Release the (2) tabs on the dispenser drawer housing, one on each side housing and pull the bracket forward. 4. A groove in the rear of the bellows Removing the bellows (door boot): 1.
is placed over the lip of the outer tub and held in place by a spring loop. Reinstalling or replacing the bellows: 1. Using liquid dishwasher soap to lubricate the groove on the bellows will make it easier to the slip the groove on the bellows onto the lip of the tub. 4. Remove the bellows by placing your hand under the bellows at the top of the opening and lift up while pulling out. 2.
and a slot in the groove and an arrow at the top of the bellows. 4. Work your way about one third way around the tub, then pull in on the inside flap of the bellows to seat the bellows into the lip of the tub. 3. Place the slot over the tab and while holding the bellows in place with one hand, place the other hand inside the bellows and force the groove of the bellows over the lip of the tub with your thumb. 5.
7. Place the spring in the groove at the top of the bellows and wedge a round object, about 3/4 “ in diameter, between the weight ring and the bellows to hold the spring in the groove. 2. Using a 7/16” socket, remove the (5) bolts holding the weight ring to the outer tub and slide the weight ring off the outer tub front. 8. Pull the spring with one hand while working it into the grove with the other. The water inlet and overflow/vent tube grommet: 9.
2. Using a small common screw driver, release the (8) locking tabs around the water inlet tubes while pushing on the grommet rim from inside the washer. Removing the overflow/vent tube: 1. Disconnect the washer from the electrical supply remove the top panel and theoverflow/vent grommet. Removing the overflow/vent tube grommet: 1. Disconnect the washer from the electrical supply, remove the top panel and cut the thin wall joint section between the water inlet and the overflow/vent tube grommet. 2.
4. Drop the rear of the tube down, slide the tube back and lift the tube out. Note: The water valve harness has locking plugs. Removing the water inlet valve assembly: Note: The water valves and water valve harness connectors are color coded; red, green and blue. When reconnecting, match the color on the harness connector to the color of the valve. 4. Remove the (2) screws, one on each side, holding the water inlet valve assembly to the detergent dispenser housing. 1.
5. Pull back on the valve assembly to disengage it from the detergent dispenser housing and lift out. Removing the top rear brace: 1. Disconnect the washer from the electrical supply and remove the top panel. 2. Remove the (3) screws from the top of the brace. 3. Remove the (2) screws from the rear of the brace. Removing the water inlet screens: Water inlet screens are located in the ends of the water inlet tubs to filter the incoming water. These screen can be removed for cleaning. 1.
To do this a strong rod at least 8” long with a hook on one end and a handle on the other is needed, such as the one shown here made from a paint roller. Note: 4. Raise the brace to disengage the tabs on the brace from the side panels and slide the brace backward to release the tabs on the brace from the slot in the detergent dispenser housing. When removing the spring on the side with the detergent dispenser the overflow/vent tube must be removed. Removing the top center brace: 1.
5. Remove the (2) screws holding the housing to the center brace. 8. Slide the housing back until the tabs of the center cross bar release and the housing drops down. 9. Disconnect the advanced rinsing technology hose. 6. Remove the (2) screws holding the housing to the console panel. 7. Release the (2) tabs, one on each side, locking the housing to the console mounting panel. 87 10. Push down on the tub and swing the front of the housing toward the center of the washer.
Removing the detergent dispenser outlet 2. Loosen the clamp at the tub. hose: 1. Disconnect the washer from the electrical supply and remove the top panel. 2. Release the overflow/vent tube and slide it back. 3. Loosen the (2) clamps, one on each end, and slide the hose off. n a 3. Release the clamp at the pump. Removing the siphon break hose: 1. Disconnect the washer from the electrical supply and remove the top panel. 2. Release the (2) clamps, one on each end, and slide the hose off. 4.
2. Release the clamp and slide the hose off of the drain pump. Removing the external drain hose: 1. Release the clamp and pull the hose off the coupler. 3. Release the clamp and slide the hose off the drain hose coupler. Removing the drain hose coupler: 1. Disconnect the washer from the electrical supply and remove the top panel. 2. Disconnect the (2) drain hoses and the siphon break hose. 3. Remove the screw holding the coupler to the rear panel and pull the coupler out the back. 5.
2. Remove the (6) screws holding the rear access panel to the washer’s rear panel and lift the access panel off. 2. Remove the belt by turning tub drive pulley and rolling belt off pulley. The belt is elastic and is designed to "give" enough to remove and install in this manner. Removing the large pulley: 1. Disconnect the washer from the electrical supply. 2. Remove the rear access panel and the belt.
Removing the drive motor: 4. Slide motor forward while supporting to remove. 1. Disconnect the washer from the electrical supply and remove the rear access panel and the belt. 2. Disconnect the electrical plug and the ground wire from the motor. 3. Using a 5/16” socket remove the (4) bolts, two in the front and two in the rear, that hold the motor to the outer tub. 5. Reverse procedure to reinstall, making sure the belt tracks in the center of the large pulley.
3. Disconnect the wire harness and remove the screw securing the tab on the side of the control board to the base. Lift the side of the housing up, slide the assembly to the rear to disengage the front tab and lift the assembly away from the washer base. 5. Release the latch on each end of the speed control housing and raise the top flap. 6. Disconnect the (2) plugs & the ground wire and remove the speed control assembly from the washer. 4.
Removing the right hand air shock absorber: Removing the left hand air shock absorber: 1. Disconnect the washer from electrical supply. 1. Disconnect the washer from electrical supply. 2. Remove the front panel and the rear access panel. 2. Remove the front panel and rear access panel. 3. Remove air shock securement pins by depressing locking tab while pulling pin to remove. 3. Remove the speed control board assembly. 4.
Removing the heating element: Note: 3. Loosen the compression nut and pull the drum water NTC out of the heater assembly. The heating element is held and sealed to the tub by compressing the rubber gasket between the two metal mounting plates of the element. When the nut in the center of the element mounting plate is tightened, the two metal plates are drawn together compressing the rubber gasket. Rubber gasket Nut Removing the air bell: Metal plates 1.
3. Release the rivet holding the air bell to the outer tub. 9. Remove the top pins from shock absorbers and push the shock absorbers against the cabinet. NOTE: Seal air connecting tube to air bell and air bell to sump hose using waterproof glue. DO NOT plug air connecting tube opening. Removing the tub assembly: 1. Disconnect the washer from the electrical supply and the hot and cold water hoses. 2. Remove the top panel, console, rear access panel and the front panel. 3.
11. Lift the cabinet off the tub. 12. Turn the tub over and remove the (23) screws holding the two halves of the tub together. 13. Lift off the front half of the tub. CAUTION: Use caution in handling the spin basket. The outer surface is very sharp! 14. Reverse procedure to reassemble using illustration below to show outer tub screw tightening sequence.
15. The seal between the (2) tub halves is placed in the groove of the rear half and can be lifted out. Spin basket vanes: There are three plastic vanes mounted to the spin basket to aid in the washing action during the wash cycle. The vanes are held to the spin basket by (6) tabs that are slipped into slots in the spin basket and locked in 16.
2. Insert a small shaft common screwdriver into the hole in top of the vane behind the divided space and push the (4) locking tabs open. SCREW SLOT 3. Slide the vane towards the door opening to release the (6) tabs and push on the side of the vane to remove. 4. When replacing or reinstalling, secure the vane with a stainless steel screw through the slot in the side of the vane.
NOTES 99