User manual

e Electro Industries/GaugeTech Doc # E113-7-03-1.18 II
Customer Service and SupportCustomer Service and Support
Customer support is available 9:00 am to 4:30 pm, eastern standard time, Monday through Friday.
Please have the model, serial number and a detailed problem description available. If the problem
concerns a particular reading, please have all meter readings available. When returning any merchandise
to EIG, a return authorization number is required. For customer or technical assistance, repair or
calibration, phone [phone] or fax [phone].
Product WarrantyProduct Warranty
Electro Industries/GaugeTech warrants all products to be free from defects in material and workmanship
for a period of four years from the date of shipment. During the warranty period, we will, at our option,
either repair or replace any product that proves to be defective.
To exercise this warranty, fax or call our customer-service department. You will receive prompt
assistance and return instructions. Send the instrument, transportation prepaid, to EIG at 1800 Shames
Drive, Westbury, NY 11590. Repairs will be made and the instrument will be returned.
Limitation of WarrantyLimitation of Warranty
This warranty does not apply to defects resulting from unauthorized modification, misuse or use for any
reason other than electrical power monitoring.
OUR PRODUCTS ARE NOT TO BE USED FOR PRIMARY OVER-CURRENT
PROTECTION. ANY PROTECTION FEATURE IN OUR PRODUCTS IS TO BE USED
FOR ALARM OR SECONDARY PROTECTION ONLY.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ELECTRO INDUSTRIES/GAUGETECH
SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING FROM ANY AUTHORIZED OR UNAUTHORIZED USE OF
ANY ELECTRO INDUSTRIES/GAUGETECH PRODUCT. LIABILITY SHALL BE
LIMITED TO THE ORIGINAL COST OF THE PRODUCT SOLD.
Statement of CalibrationStatement of Calibration
Our instruments are inspected and tested in accordance with specifications published by Electro
Industries/GaugeTech. The accuracy and a calibration of our instruments are traceable to the National
Institute of Standards and Technology through equipment that is calibrated at planned intervals by
comparison to certified standards.
DisclaimerDisclaimer
The information presented in this publication has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this document is subject to
change without notice.