User Manual

Page 16 of 18
TROUBLESHOOTING
Do not repair or disassemble the unit by yourself, unauthorized repair attempts will invalidate
the warranty and may cause bodily harm.
Trouble
Reason
Solution
The unit does
not work
No power supply
Power-on and turn on the unit.
Water-full indicator illuminated
Drain the internal water tank
Timer function is active
Cancel Timer function
Room temperature too low or too high
Use only in ambient temperatures between 7-
35℃
The unit does
not seem to
perform
In direct sunlight
Draw the curtains, UV affects RC
Windows or doors open.
Large amount of people or a heat source in
the room.
Close windows and turn on another air
conditioner
Filter is very dirty
Clean or change the air filter
Air inlet or air outlet is blocked
Clear out debris
Room temperature is lower than setting
temperature
Change the setting temperature
The unit loud
The unit is not put on flat surface
Put the unit on flat and hard surface
Compressor
does not
work
Overheating protection is active
Check venting.
Restart the unit after 5 minutes when
compressor has cooled
Remote control
doesn’t
work
Operating distance is too far.
Move remote control closer to the unit and make
sure it aims at the air-outlet grille
Control panel has not received the signal
from remote control.
The batteries are flat
Replace the batteries
E0
Room temperature abnormal or there is
electrical short on temperature sensor
Temperature not within 7-35 C operating range.
If temperature within operating range refer
to Service Centre (check room temperature
sensor or relevant circuit)
E3
Pipe temperature sensor failure
Switch off the unit, let it rest for min 30 minutes
and restart. If still error please contact the service
centre.
E2/E4
Water tank is full inside the machine
Drain out water from drain port at bottom rear of
the unit.
If the above solutions do not resolve the problem please contact the service centre.
Disposal: Do not dispose this product as unsorted municipal waste. Collection of such waste must be handled
separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your old electrical products. Customers
will be able to take any old electrical equipment to participating civic amenity sites run by their local councils. Please
remember that this equipment will be further handled during the recycling process, so please be considerate when
depositing your equipment. Please contact the local council for details of your local household waste recycling centres.